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Remote Apple Chat Support Jobs in Secaucus, NJ (NOW HIRING)

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Ability to work independently in a remote environment and collaborate effectively across teams.

Remotetravelcareers

Travel Customer Support

New York, NY · Remote

$18.50 - $23.75/hr

We are seeking a remote Travel Customer Service representative to support clients with booking and ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

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All JobsApple Chat Support JobsRemote Apple Chat Support JobsRemote Apple Chat Support Jobs in Secaucus, NJ

Remote Apple Chat Support information

See Secaucus, NJ salary details

$14

$26

$45

How much do remote apple chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote apple chat support in Secaucus, NJ is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Remote Apple Chat Support vs Remote Apple Phone Support?

AspectRemote Apple Chat SupportRemote Apple Phone Support
CredentialsCustomer service experience, technical knowledgeCustomer service experience, technical knowledge
Work EnvironmentOnline chat platform, remote from homePhone calls, remote from home
Employer & IndustryApple, tech supportApple, tech support
Search & Comparison IntentCustomer support via chat, remote support rolesCustomer support via phone, remote support roles

Remote Apple Chat Support and Remote Apple Phone Support both involve assisting customers with Apple products remotely. The main difference lies in the communication method: chat versus phone. Both roles require similar skills, credentials, and work environments, but they cater to different customer preferences and support channels.

What are popular job titles related to Remote Apple Chat Support jobs in Secaucus, NJ?

For Remote Apple Chat Support jobs in Secaucus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Apple Chat Support jobs in Secaucus, NJ look for?

The top searched job categories for Remote Apple Chat Support jobs in Secaucus, NJ are:

What cities near Secaucus, NJ are hiring for Remote Apple Chat Support jobs?

Cities near Secaucus, NJ with the most Remote Apple Chat Support job openings:

Remote Apple Chat Support jobs near you

Live Chat Support Specialist

Center For Health Innovation

Manhattan, NY • Remote

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

About the role
In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.
This is a remote role, based in Pacific Time.
Responsibilities
  • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.
  • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.
  • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.
  • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.
  • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.
  • Track cases through to resolution. Escalate cases to other departments or technical leads as required.
  • Maintain accurate and detailed records of client interactions and support requests.
  • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.
  • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI's, which will include average handling time, contacts per day, and customer satisfaction scores.
  • Assist with any, and all task to ensure customer satisfaction.
  • Contribute to the success of the team and the company.
  • Able to work collaboratively and cross-functionally with different departments.

Requirements
Knowledge and Skills:
  • You're passionate about technology and for helping others to understand and use it.
  • Excellent communication skills
  • Strong interpersonal communication skills
  • Computer savvy-we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using
  • Microsoft Office products, like Word and PowerPoint
  • Knowledge of legal services industry, preferred

Education and Experience:
  • 1+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred)
  • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred
  • Certifications, not applicable

Compensation
The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.
$20.00 - $27.00 per hour
Benefits
  • 401(k) Match
  • Medical, Dental, & Vision Insurance
  • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
  • 20 Days of Paid Time Off (PTO)
  • 11 Paid Holidays
  • "Be Me Time" off for mental health, re-charging, volunteering
  • Matching Gift Program

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