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Remote Answering Service Jobs in Rutland, VT (NOW HIRING)

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$12

$23

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How much do remote answering service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote answering service in Rutland, VT is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $28.08 per hour, depending on experience, location, and employer.

What is a Remote Answering Service job?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What are the key skills and qualifications needed to thrive in the Remote Answering Service position, and why are they important?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the typical daily responsibilities for a Remote Answering Service employee?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the most commonly searched types of Answering Service jobs in Rutland, VT? The most popular types of Answering Service jobs in Rutland, VT are:
What are popular job titles related to Remote Answering Service jobs in Rutland, VT? For Remote Answering Service jobs in Rutland, VT, the most frequently searched job titles are:
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What cities near Rutland, VT are hiring for Remote Answering Service jobs? Cities near Rutland, VT with the most Remote Answering Service job openings:
Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Rutland, VT as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $49,076 per year, or $23.6 per hour.
Customer Service Representative I (Remote)

Customer Service Representative I (Remote)

Utica National Insurance Group

Hartford, NY • On-site, Remote

$39K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

The Company
At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
What You Will Do
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative I. This role will be responsible for processing new business, renewals, and endorsements, as well as billing transactions, in accordance with established department policies and procedures. The ideal candidate will have previous experience in an insurance agency or company setting and be able to effectively communicate with both internal and external stakeholders.
Key Responsibilities
  • Process new business, renewals and endorsements and billing transactions according to established department policies and procedures
  • Communicates and collaborates with internal and external stakeholders in a professional manner when additional information is needed ensuring timely processing
  • Maintains detailed policy documentation and updates customer information as necessary
  • Rate endorsements/transactions for multiple lines of business
  • Develops and maintains positive customer relations and coordinates with various functions within the company
  • Perform pre-underwriting task for policy transactions based on Company processing procedures and underwriting guidelines or complete preparatory work
  • Order reports for new business, renewal and endorsements as required such as CLUE, MVR, SOCRECARD, DADS, etc
  • Maintain acceptable productivity and quality levels established by management
  • Perform all tasks with direction of supervisor
  • Performs other duties as assigned
  • Conforms with all corporate policies and procedures

What You Will Need
  • Education: Associate's degree preferred; insurance training or basic insurance courses desirable.
  • Experience: Less than 2 years in an agency or insurance company preferred.
  • Skills: Strong communication, customer service, problem-solving, confidentiality, professionalism, and adaptability.

Salary Range: $39,000-$50,000
The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.
Additional Information
Benefits:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal Insurance Discount

This position is a full time non exempt (overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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