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Remote Answering Service Jobs in Rosedale, MD (NOW HIRING)

XACT

Customer Service Specialist - MD

Baltimore, MD · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

XACT

Customer Service Specialist - MD

Baltimore, MD · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Covista

Customer Service Representative

Columbia, MD

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Covista

Customer Service Representative

Columbia, MD

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Freedom Mortgage

Customer Service Specialist

Columbia, MD · On-site +1

$16.75 - $22.25/hr

The Specialist, Freedom Plus is a customer service and sales focused call center role. Freedom Plus Specialists are primarily responsible for providing value with every interaction by making outbound ...

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How much do remote answering service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote answering service in Rosedale, MD is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.30 per hour, depending on experience, location, and employer.

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What job categories do people searching Remote Answering Service jobs in Rosedale, MD look for?

The top searched job categories for Remote Answering Service jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Remote Answering Service jobs?

Cities near Rosedale, MD with the most Remote Answering Service job openings:

Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Rosedale, MD as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,953 per year, or $22.1 per hour.

Utilization Management Coordinator I

System One

Baltimore, MD • Remote

$24.67/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Job Title: Utilization Management Coordinator I Type: Short-term contract (3 mos) Compensation: $24.67 Work Model: Remote – offsite. Must work east coast hours. Hours: 8 hours per day, 40 hours per week. 5 days on, 2 days off in a row. Training: Monday thru Friday the first month or so. After Training: Schedule will be either Tuesday thru Saturday – OR - Sunday thru Thursday.

Responsibilities

  • Support Utilization Management clinical teams by assisting with non-clinical administrative tasks related to pre-service, utilization review, care coordination, and quality of care
  • Perform member or provider related administrative support including benefit verification, authorization creation and management, claims inquiries, and case documentation
  • Review authorization requests for initial determination and triage for clinical review and resolution
  • Provide general support and coordination services for the department such as answering and responding to telephone calls, managing correspondence, researching information, and assisting in problem-solving
  • Assist with reporting, data tracking, gathering, organization, and dissemination of information such as Continuity of Care process and Peer to Peer reviews
Requirements
  • High School Diploma or equivalent
  • At least 1 to 3 years of experience in health care claims/service areas or office support
  • Two years of experience in health care/managed care setting or related work experience
  • Knowledge of CPT and ICD-10 coding
  • Effective communication, data entry, medical terminology, and medical knowledge skills
  • Ability to participate in multi-disciplinary teams and demonstrate excellent communication, organizational, and customer service skills
  • Knowledge of medical terminology and concepts in managed care
  • Proficient in standardized processes for evaluating medical support operations
  • Strong independent judgment and decision-making skills with tact and diplomacy
  • Attention to detail
  • Experienced with web-based technology and Microsoft Office applications including Word, Excel, and PowerPoint

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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