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Remote Answering Service Jobs in North Brunswick, NJ

Professional Moving & Storage

Customer Service

New York, NY · On-site +1

$17.50 - $23.75/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

X2F

Customer Support Representative

Newark, NJ · Remote

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only ... Become a support superhero answering questions via chat, email, and the occasional phone call with ...

WPS Health Solutions

Customer Care Center Rep

Newark, NJ · On-site +1

$20.50/hr

... answering inquiries regarding benefits, eligibility, claims, billing, and healthcare services ... Please review Remote Worker FAQs for additional information. Benefits * Remote work options ...

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$41

How much do remote answering service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote answering service in North Brunswick, NJ is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $28.85 per hour, depending on experience, location, and employer.

What is a Remote Answering Service job?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What are the key skills and qualifications needed to thrive in the Remote Answering Service position, and why are they important?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the typical daily responsibilities for a Remote Answering Service employee?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.
More about Remote Answering Service jobs
What are the most commonly searched types of Answering Service jobs in North Brunswick, NJ? The most popular types of Answering Service jobs in North Brunswick, NJ are:
What cities near North Brunswick, NJ are hiring for Remote Answering Service jobs? Cities near North Brunswick, NJ with the most Remote Answering Service job openings:
Remote Answering Service jobs near you

Customer Service Representative

One Call Concepts, Inc.

Piscataway, NJ • Remote

$20/hr

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

Summary or overview of job duties:

Starting pay rate is $19. After successful completion of training, rate increases to $19.50. After additional training on web tickets, rate increases to $20.

All applicants must live within driving distance of our Piscataway, NJ office.

Full and part-time shifts available. All applicants must be able to work one of the shifts below:

Full time:

7a-4p (limited)

7:30a-4:30p (limited)

8a-5p

8:30a-5:30p

9a-6p

Part time:

6:30a-12p

9:30a-3p

12:30p-6p

All classroom training is full time (M-F from 8:30a-5:30p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote. Everyone should plan to be in the office for at least 1 month.

We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance.

Requirements

Essential duties and responsibilities include but are not limited to the following:

  • Answer incoming calls and assist customers complete locate requests and/or resolve customer questions
  • Process web tickets and respond to web chat requests
  • Monitor EIs and call out backup messages as necessary
  • Present and discuss the products and services of the company to customers
  • Perform other duties as assigned

Job requirements

  • Minimum accurate data entry of 35 wpm
  • Ability to work independently in a high volume, detail oriented environment
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Ability to prioritize work and multi-task
  • Consistent attendance and stable work history
  • Ability to work and change with dynamic professional environment
  • Consistently meets or exceeds KPIs

Benefits

We offer health, dental, prescription and life insurance, paid vacation and

holidays and a 401K program.

Please complete the application on our website HERE to apply.