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Remote Answering Service Jobs in Cape Cod, MA (NOW HIRING)

Getaway

Remote Customer Representative

Boston, MA · Remote

$17.50 - $23.75/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

ISG

Record Retrieval Specialist (29735)

Danvers, MA · On-site +1

$14/hr

Answering status requests made by the client; * Processing rejections based on the client protocol ... ISG is a technology-driven company that believes superior customer service is the core of a ...

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See Cape Cod, MA salary details

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How much do remote answering service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote answering service in Cape Cod, MA is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $29.38 per hour, depending on experience, location, and employer.

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the most commonly searched types of Answering Service jobs in Cape Cod, MA?

The most popular types of Answering Service jobs in Cape Cod, MA are:

What are popular job titles related to Remote Answering Service jobs in Cape Cod, MA?

For Remote Answering Service jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Remote Answering Service jobs in Cape Cod, MA look for?

The top searched job categories for Remote Answering Service jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Remote Answering Service jobs?

Cities near Cape Cod, MA with the most Remote Answering Service job openings:

Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Cape Cod, MA as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $51,359 per year, or $24.7 per hour.

Remote Customer Representative

Getaway

Boston, MA • Remote

$17.50 - $23.75/hr

Part-time

Posted 2 days ago

New

Job description

As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Perks

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you#39;re enthusiastic and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Company!

After applying, you will receive a confirmation email with the next steps. Please make sure to check your spam or junk folder as well.

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