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Remote Answering Service Jobs in Michigan (NOW HIRING)

TEKsystems

Customer Service Representative

Warren, MI · Remote

$19 - $19.50/hr

Remote (Preference given to Michigan-based candidates) Schedule: Must be flexible to work within ... Serve as a product knowledge resource for current and future vehicle offerings and related services

Everlight Solar

Human Resources Assistant

Detroit, MI · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

Sagility

$21/hr

The company optimizes the entire member/patient experience through service offerings for clinical ... Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ...

Sagility LLC

$20/hr

The company optimizes the entire member/patient experience through service offerings for clinical ... Whether you're answering questions, explaining plan benefits, identifying additional needs, or ...

Sagility

Licensed Health Insurance Agents

Wyoming, MI · Remote

$20/hr

The company optimizes the entire member/patient experience through service offerings for clinical ... Whether you're answering questions, explaining plan benefits, identifying additional needs, or ...

Sagility

$20/hr

The company optimizes the entire member/patient experience through service offerings for clinical ... Whether you're answering questions, explaining plan benefits, identifying additional needs, or ...

Sagility LLC

$21/hr

The company optimizes the entire member/patient experience through service offerings for clinical ... Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ...

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Remote Answering Service information

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the most commonly searched types of Answering Service jobs in Michigan?

The most popular types of Answering Service jobs in Michigan are:

What are popular job titles related to Remote Answering Service jobs in Michigan?

For Remote Answering Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Answering Service jobs in Michigan look for?

The top searched job categories for Remote Answering Service jobs in Michigan are:

What cities in Michigan are hiring for Remote Answering Service jobs?

Cities in Michigan with the most Remote Answering Service job openings:

Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Client Experience Specialist (Remote)

Nexora Talent

Detroit, MI • Remote

$15.25 - $20.25/hr

Part-time

Posted 3 days ago

New

Job description

Client Experience Specialist (Remote)

We are seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

Apply