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Remote Answering Service Operator Jobs in Washington, DC

Maximus

Customer Service Representative - Help Desk Support

VA · On-site +1

$17 - $21.75/hr

... remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

Umbra

Senior Program Manager - Remote Sensing

Arlington, VA · On-site +1

$133K - $134K/yr

You will engage frequently with government customers, mission partners, analysts, operators, and ... Establish and monitor program KPIs, service-level requirements, capacity, delivery performance, and ...

Copeland

Field Service Specialist II

Annapolis, MD · Remote

$80K - $104K/yr

Remote - US Full time JR113817 About Us We are a global climate technologies company engineered for ... understand your team operating principles to collaborate effectively . ? Our compensation ...

Copeland

Field Service Specialist II

Annapolis, MD · Remote

$80K - $104K/yr

Remote - US Full time JR113817 About Us We are a global climate technologies company engineered for ... understand your team operating principles to collaborate effectively . ? Our compensation ...

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All JobsAnswering Service Operator JobsRemote Answering Service Operator JobsRemote Answering Service Operator Jobs in Washington, DC

Remote Answering Service Operator information

See Washington, DC salary details

$9

$21

$39

How much do remote answering service operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote answering service operator in Washington, DC is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.94 per hour, depending on experience, location, and employer.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What are popular job titles related to Remote Answering Service Operator jobs in Washington, DC?

For Remote Answering Service Operator jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Answering Service Operator jobs in Washington, DC look for?

The top searched job categories for Remote Answering Service Operator jobs in Washington, DC are:

Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,354 per year, or $21.8 per hour.

Seeking Bilingual Virtual Assistant Agency (Healthcare / Chiropractic

ARTISAN CHIROPRACTIC CLINIC LLC

Hyattsville, MD • Remote

$7 - $10/hr

Full-time

Re-posted 3 days ago

Job description

Artisan Chiropractic Clinic is seeking a professional Virtual Assistant Agency to provide ongoing bilingual (English/Spanish) administrative and patient communication support for our multi-location chiropractic practice in the DMV area.
This is a remote partnership opportunity for an agency capable of staffing coverage during our operating hours.
⸻
Required Coverage
 • Monday – Friday: 8:00 AM – 7:00 PM (Eastern Time)
 • Saturday: 8:00 AM – 1:30 PM (Eastern Time)
Agency staff may operate from any time zone, provided quality coverage aligns with Eastern Time.
⸻
Required Qualifications (Non-Negotiable)
 • Agency must provide bilingual English & Spanish-speaking virtual assistants
 • Strong verbal communication skills
 • Experience in healthcare, medical scheduling, or chiropractic offices preferred
 • Ability to handle high call volumes professionally
 • Familiarity with HIPAA-compliant communication practices
 • Experience using EHR systems (ChiroTouch preferred; training provided)
 • Ability to generate daily/weekly activity reports
⸻
Scope of Responsibilities
Agency-provided VAs will be responsible for:
 • Answering inbound calls for multiple clinic locations
 • Scheduling patients (health insurance, personal injury, cash patients)
 • Understanding deductibles and copays (training provided)
 • Managing and updating appointment calendars
 • Calling patients from “floating lists” to schedule appointments
 • Responding to text messages
 • Communicating urgent updates to clinic offices (e.g., late arrivals)
 • Documenting all communication accurately in ChiroTouch
 • Providing regular reporting on:
 • Calls handled
 • Appointments scheduled
 • Follow-up outcomes
⸻
What We’re Looking For in an Agency Partner
 • Structured staffing and backup coverage
 • Consistent quality control processes
 • Clear management structure
 • Ongoing communication with clinic leadership
 • Scalable support as we grow
⸻
To Apply
Please provide:
 • Agency overview
 • Location(s) of staff
 • Experience in healthcare support
 • Pricing structure (hourly or monthly retainer)
 • Staffing model (dedicated VA vs pooled team)
 • References (if available)

This is a remote position.