Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Remote Ancestry Customer Service information
What skills and qualifications are needed to be a Remote Ancestry Customer Service representative?
To thrive as a Remote Ancestry Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with genealogy concepts, typically supported by a high school diploma or relevant experience. Proficiency with CRM software, online chat platforms, and ancestry research tools is commonly required. Patience, empathy, and active listening are standout soft skills for assisting customers with sensitive or complex family history inquiries. These skills and qualities are crucial to ensure accurate support, customer satisfaction, and a positive experience for users seeking personal and meaningful genealogical information.
What is the difference between Remote Ancestry Customer Service vs Remote Ancestry Sales Representative?
| Aspect | Remote Ancestry Customer Service | Remote Ancestry Sales Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes CRM software knowledge | Sales experience, communication skills, CRM familiarity |
| Work Environment | Remote, customer support center or home office | Remote, sales-focused environment, often with client interaction |
| Employer & Industry Usage | Used across genealogy, heritage, and subscription services | Common in genealogy, subscription services, and direct sales roles |
| Search & Comparison Intent | Customer support roles, service jobs, remote customer service | Sales roles, remote sales jobs, customer acquisition |
Remote Ancestry Customer Service focuses on assisting customers with inquiries, troubleshooting, and support, while Remote Ancestry Sales Representative emphasizes promoting services, closing sales, and expanding customer base. Both roles are remote and require communication skills, but they serve different functions within the same industry.
What is a Remote Ancestry Customer Service representative?
Remote Ancestry Customer Service representatives are professionals who assist customers with inquiries and issues related to genealogy and ancestry services, typically working from home or another remote location. They help users navigate ancestry platforms, interpret DNA results, update family trees, and resolve account or technical problems. These representatives use phone, email, or live chat to provide support, ensuring a positive customer experience. They require strong communication skills, familiarity with ancestry tools, and the ability to troubleshoot common customer concerns.
What are common challenges faced by Remote Ancestry Customer Service representatives, and how are they addressed?
Remote Ancestry Customer Service representatives often encounter challenges such as guiding customers through complex genealogical information, handling sensitive family topics, and navigating technical issues with online platforms. To address these, team members receive specialized training in both genealogy basics and customer empathy, and they have access to detailed resources and escalation support. Regular team meetings and knowledge-sharing sessions also help representatives stay updated and troubleshoot unique cases effectively, ensuring a supportive remote work environment.
What job categories do people searching Remote Ancestry Customer Service jobs in Delaware look for? The top searched job categories for Remote Ancestry Customer Service jobs in Delaware are:
- Remote Retail Customer Service
- German Speaking Customer Service Remote
- Night Shift Insurance Customer Service Representative Remote
- Remote Chime Customer Service
- Remote Fedex Customer Service Representative
- Remote Lego Customer Service
- American Airlines Customer Service Remote
- Remote Digital Nomad Customer Service
- Remote Zappos Customer Service
- Remote Apac Customer Service
What cities in Delaware are hiring for Remote Ancestry Customer Service jobs? Cities in Delaware with the most Remote Ancestry Customer Service job openings:
Full-time
Re-posted 16 days ago
Job description
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.
Daily responsibilities include:
- Inbound and outbound calling to schedule new appointments
- Client policy reviews and new enrollments
- Servicing requested benefits for clients
- Organizing and managing daily workflow and processes
Required Skills:
- Excellent communication and customer service skills
- Strong organization and attention to details
- Customer oriented/people person
- Ability to work independently with the support of management
Benefits Include:
- Full training provided
- 100% Virtual Work from Home
- Career growth and advancement opportunities
- Weekly pay, compounding bonuses, and residual income
- Union benefits with the OPEIU, Local 277
- First year agent average 65k
- First year manager average 90-120k
About Zuzick & Associates
Sourced by ZipRecruiter
Industry
Insurance services
Company size
11 - 50 Employees
Headquarters location
Riverside, RI, US
Year founded
2019