$46K - $85K/yr
Remote Travel Counselor CREATE YOUR JOURNEY WITH US AT Amex GBT! As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business ...
$46K - $85K/yr
Remote Travel Counselor CREATE YOUR JOURNEY WITH US AT Amex GBT! As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business ...
$46K - $85K/yr
Remote Travel Counselor CREATE YOUR JOURNEY WITH US AT Amex GBT! As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business ...
$46K - $85K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...
$46K - $85K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...
$46K - $85K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...
$46K - $85K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...
$39K - $72K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through ... As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service ...
$39K - $72K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through ... As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service ...
$39K - $72K/yr
Create your journey at Amex GBT! Various Shifts Available Saturday - Wednesday As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate ...
$39K - $72K/yr
Create your journey at Amex GBT! Various Shifts Available Saturday - Wednesday As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate ...
$39K - $72K/yr
Remote Travel Counselor Servicing Entertainment Client CREATE YOUR JOURNEY WITH US AT AMEX GBT! As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service ...
$39K - $72K/yr
Remote Travel Counselor Servicing Entertainment Client CREATE YOUR JOURNEY WITH US AT AMEX GBT! As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service ...
$46K - $85K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...
$46K - $85K/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...
$39K - $72K/yr
Create your journey at Amex GBT! Various Shifts Available Monday- Friday As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business ...
$39K - $72K/yr
Create your journey at Amex GBT! Various Shifts Available Monday- Friday As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business ...
$4.72 - $8.24
0% of jobs
$8.24 - $11.77
0% of jobs
$11.77 - $15.30
0% of jobs
$15.30 - $18.83
0% of jobs
$18.83 - $22.35
0% of jobs
$22.35 - $25.88
0% of jobs
$26.80 is the 25th percentile. Wages below this are outliers.
$25.88 - $29.41
96% of jobs
$29.41 - $32.94
0% of jobs
$32.94 - $36.47
0% of jobs
$36.47 - $39.99
1% of jobs
$39.99 - $43.52
3% of jobs
$4
$29
$43
As a Remote Amex Customer Care Professional, your day often involves assisting card members via phone, chat, or email with account inquiries, billing questions, and dispute resolutions. You’ll use specialized software and secure systems to verify identity, troubleshoot issues, and process transactions while adhering to company policies. The role is highly collaborative, with frequent interactions between team members and supervisors through virtual meetings and messaging platforms. You’ll need to manage multiple priorities, work independently, and stay updated on new policies or promotions to best serve card members. This dynamic environment offers continuous learning opportunities and the chance to develop valuable skills for career advancement within American Express.
To thrive as a Remote American Express (Remote Amex) Customer Care Professional, you need excellent customer service skills, attention to detail, and prior experience in call centers or customer support roles. Familiarity with CRM platforms, secure communication systems, and internal Amex databases is typically required, along with strong computer literacy. Superior verbal communication, active listening, and problem-solving abilities help set candidates apart. These skills are vital for consistently delivering high-quality support and resolving card member issues efficiently in a virtual environment.
A Remote Amex job refers to a work-from-home position with American Express, typically in customer service, travel consulting, sales, or fraud prevention. These roles allow employees to assist customers, process transactions, and provide support while working remotely. Amex provides necessary training and equipment to ensure employees can perform efficiently from home.
$46K - $85K/yr
Full-time
Medical, Life, Retirement
Posted 21 hours ago
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Remote Travel Counselor
CREATE YOUR JOURNEY WITH US AT Amex GBT!
As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client
Hours Of Operation: 24/7
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at Amex GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
What You'll Do on a Typical Day
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts: 12pm-12am
What You Get From Us
Location
United StatesThe US national base salary range for this position is from
$46,200.00 - $85,800.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!