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Remote American Customer Care Jobs in Decatur, AL

Alutiiq, LLC

Sr Manager Procurement Federal

AL · On-site +1

$145K - $165K/yr

This position offers a remote work opportunity for candidates located on the East Coast of the ... Lead Procurement compliance processes such as the Buy American program, Counterfeit parts ...

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All JobsAmerican Customer Care JobsRemote American Customer Care JobsRemote American Customer Care Jobs in Decatur, AL

Remote American Customer Care information

See Decatur, AL salary details

$9

$17

$25

How much do remote american customer care jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote american customer care in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote American Customer Care vs Remote American Customer Support?

AspectRemote American Customer CareRemote American Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office, flexible hours, call center or support platformHome office, flexible hours, call center or support platform
Industry UsageRetail, telecom, tech companiesRetail, telecom, tech companies
Common Search IntentCustomer care roles, client interaction, problem resolutionCustomer support roles, technical assistance, troubleshooting

Remote American Customer Care and Remote American Customer Support roles share similar credentials, work environments, and industry usage. The main difference lies in the focus: Customer Care emphasizes building relationships and client satisfaction, while Customer Support often involves technical troubleshooting and problem resolution. Both roles are vital in customer service sectors and offer flexible remote work options.

What job categories do people searching Remote American Customer Care jobs in Decatur, AL look for?

The top searched job categories for Remote American Customer Care jobs in Decatur, AL are:

Remote American Customer Care jobs near you
Infographic showing various Remote American Customer Care job openings in Decatur, AL as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.

Remote Healthcare Support Representative

Liveops

Huntsville, AL • Remote

Contractor

Re-posted 29 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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