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Remote Amazon System Administrator Jobs (NOW HIRING)

Systems Administrator Host Company: INKIT INC. DoD SkillBridge Provider: Vets2PM Location ... Remote Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge ...

Systems Administrator Host Company: INKIT INC. DoD SkillBridge Provider: Vets2PM Location ... Remote Applicantsmust be active-duty U.S. Military Members who qualify for theDoD SkillBridge ...

Title - IT System Administrator Position - Fulltime Location - 100% Remote Salary: $Best Possible Requirements Experience: * 5 years' experience in designing, installing, supporting and managing ...

We are seeking a proactive and technically competent System Administrator with strong automation ... Provide remote support for Linux infrastructure across data center and cloud environments. * Manage ...

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... team as a Procore System Administrator. In this role, you will be responsible for the ... This position is remote but will include occasional travel to client sites as needed and for the ...

... system administrator training and skills assessment. * Provides end user training. * Provides recommendations on technology direction to align with business vision. * Provides local and remote ...

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Remote Amazon System Administrator information

See salary details

$41K

$88.9K

$137.5K

How much do remote amazon system administrator jobs pay per year?

As of Jun 5, 2026, the average yearly pay for remote amazon system administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Amazon System Administrator vs Remote Cloud Support Engineer?

AspectRemote Amazon System AdministratorRemote Cloud Support Engineer
CertificationsAWS Certified SysOps Administrator, Linux/Windows certificationsAWS Certified Solutions Architect, Cloud certifications
Work EnvironmentManaging AWS infrastructure, troubleshooting, deploymentSupporting cloud environments, resolving technical issues
Industry UsagePrimarily in IT, cloud management, and infrastructure rolesIn cloud services, technical support, and customer service roles

The Remote Amazon System Administrator focuses on managing and maintaining AWS infrastructure, requiring specific certifications and technical skills. In contrast, the Remote Cloud Support Engineer provides technical support for cloud environments, often handling customer issues. Both roles involve cloud platforms but differ in responsibilities and focus areas.

More about Remote Amazon System Administrator jobs
What cities are hiring for Remote Amazon System Administrator jobs? Cities with the most Remote Amazon System Administrator job openings:
What are the most commonly searched types of Amazon System Administrator jobs? The most popular types of Amazon System Administrator jobs are:
What states have the most Remote Amazon System Administrator jobs? States with the most job openings for Remote Amazon System Administrator jobs include:
What job categories do people searching Remote Amazon System Administrator jobs look for? The top searched job categories for Remote Amazon System Administrator jobs are:
Infographic showing various Remote Amazon System Administrator job openings in the United States as of May 2026, with employment types broken down into 22% As Needed, 45% Full Time, 22% Part Time, and 11% Temporary. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
Sr. System Administrator, Contact Center Applications

Sr. System Administrator, Contact Center Applications

CCC Intelligent Solutions, Inc.

Sioux Falls, SD • On-site, Remote

$85K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago


Job description

Salary range is:
$70,138.85 - $95,000.00
This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
The Sr. System Administrator, Contact Center Applications is responsible for administering, supporting, and optimizing enterprise contact center platforms supporting 500+ users, with a primary focus on Amazon Connect and Salesforce Service Cloud. This role serves as the front line for system support, user administration, and platform stability, ensuring high availability, efficient issue resolution, and strong end user experience across both applications.
Key Responsibilities:
Platform Administration & Support
  • Administer and support Amazon Connect and Salesforce Service Cloud for a 500+ user environment.
  • Manage user provisioning, de-provisioning, profiles, roles, permissions, and access controls.
  • Build and maintain basic Amazon Connect contact flows, queues, routing profiles, and prompts.
  • Configure and maintain Salesforce Service Cloud user profiles and system settings.

Troubleshooting & Issue Resolution
  • Troubleshoot and resolve end-user issues across Amazon Connect and Salesforce Service Cloud.
  • Diagnose call routing, login, access, reporting, and system performance issues.
  • Investigate and resolve reporting discrepancies across both platforms.
  • Partner with vendors and internal technical teams to resolve escalations as needed.

Operational Excellence
  • Ensure timely ticket resolution in accordance with SLAs and operational priorities.
  • Provide proactive communication and status updates to internal stakeholders during incidents or outages.
  • Identify recurring issues and recommend improvements to reduce support volume and user impact.

Continuous Improvement & Enablement
  • Document configurations, processes, and known issues.
  • Support platform enhancements, releases, and configuration changes.
  • Serve as a trusted technical advisor to contact center leaders and operational teams.

Requirements:
  • 5+ years of experience supporting contact center or CRM platforms in an enterprise environment
  • Hands-on experience administering Amazon Connect and Salesforce Service Cloud required.
  • Prior experience with NICE CXone administration preferred.
  • Proven experience supporting large user populations. (300+ users preferred)
  • Strong knowledge of Amazon Connect fundamentals, including Contact flows, Queues, routing profiles, user management and basic integrations.
  • Strong knowledge of Salesforce Service Cloud administration, including User profiles, roles, permissions, Case management and reporting.
  • Experience troubleshooting reporting and data visibility issues.
  • Familiarity with ticketing systems and IT service management practices.

About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.