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Remote Amazon It Support Technician Jobs in West Covina, CA

WATI

REMOTE ACCESS SUPPORT

Los Angeles, CA · Remote

Remote Access Support Location: Los Angeles, CA Duration: 12 months Required Skills: One year of ... Two years of experience within the last five years developing formal information technology-related ...

RIIASH LLC

Desktop Support Technician L1/L2

Orange, CA · Remote

$21.75 - $27.50/hr

Coordinate with remote server administrators for infrastructure-level issues. Maintain internal support documentation and knowledge base entries. Escalate issues appropriately when beyond Level 1 ...

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Remote Amazon It Support Technician information

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$14

$25

$37

How much do remote amazon it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote amazon it support technician in West Covina, CA is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Amazon IT Support Technician, and why are they important?

To thrive as a Remote Amazon IT Support Technician, you need strong troubleshooting, networking, and system administration skills, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with Amazon’s internal systems, ticketing platforms like ServiceNow, and remote diagnostic tools is typically required. Excellent communication, problem-solving, and time management abilities help you support users effectively and resolve issues remotely. These skills are vital to ensure seamless IT operations, minimize downtime, and provide high-quality support for Amazon’s distributed workforce.

How does a Remote Amazon IT Support Technician typically collaborate with on-site teams to resolve technical issues?

As a Remote Amazon IT Support Technician, you'll frequently work alongside on-site teams using various communication tools like ticketing systems, video calls, and chat platforms to troubleshoot and resolve technical problems. While you may not be physically present, clear documentation and timely updates are essential for seamless collaboration. You'll often coordinate with warehouse staff, managers, and other IT professionals to ensure minimal downtime and effective issue resolution. Building strong remote communication skills is key to being successful in this role.

What does a Remote Amazon IT Support Technician do?

A Remote Amazon IT Support Technician provides technical assistance and support to Amazon employees or customers, primarily over the internet or phone. Their duties include troubleshooting hardware and software issues, resolving network problems, and ensuring the smooth operation of Amazon's systems and devices. They may also assist with setting up new equipment, maintaining security protocols, and documenting technical solutions. Working remotely, they use various tools to connect to systems, diagnose problems, and guide users through solutions. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Remote Amazon It Support Technician vs Remote Microsoft Support Specialist?

AspectRemote Amazon It Support TechnicianRemote Microsoft Support Specialist
CertificationsAmazon Web Services (AWS) certifications, CompTIA A+Microsoft Certified: Azure Support Engineer, CompTIA A+
Work EnvironmentPrimarily cloud-based, Amazon AWS platforms, remote supportMicrosoft Azure, Windows environments, remote troubleshooting
Employer & Industry UsageAmazon, e-commerce, cloud servicesMicrosoft, software, cloud, enterprise solutions
Common Search & ComparisonYesYes

The Remote Amazon It Support Technician focuses on supporting Amazon's cloud services and e-commerce infrastructure, often requiring AWS certifications. In contrast, the Remote Microsoft Support Specialist primarily handles Microsoft Azure and Windows-based systems. Both roles involve remote troubleshooting, customer support, and technical problem-solving, but they serve different platforms and industries. Understanding these differences helps job seekers target the right certifications and skills for their preferred employer or industry.

What are popular job titles related to Remote Amazon It Support Technician jobs in West Covina, CA? For Remote Amazon It Support Technician jobs in West Covina, CA, the most frequently searched job titles are:
What job categories do people searching Remote Amazon It Support Technician jobs in West Covina, CA look for? The top searched job categories for Remote Amazon It Support Technician jobs in West Covina, CA are:
What cities near West Covina, CA are hiring for Remote Amazon It Support Technician jobs? Cities near West Covina, CA with the most Remote Amazon It Support Technician job openings:
Remote Amazon It Support Technician jobs near you
IT Project Manager -Core Claims Systems Implementation (QNXT)

IT Project Manager -Core Claims Systems Implementation (QNXT)

DeWinter Group

Long Beach, CA • Remote

$95/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Title: IT Project Manager (Claims Platform Implementation) Job Type: Contract Contract Length: Long-term engagement Pay Range: $95 / hour Start Date: ASAP Location: Remote (West Coast preference) About the Opportunity Our client, a leader in Healthcare and Medicare Advantage, is looking for a skilled IT Project Manager to join their team for a long-term engagement. This project involves leading the technical implementation and enterprise transition of its core claims processing platform from legacy IKA to QNXT. This role will serve as the IT delivery lead, accountable for system architecture alignment, integrations, data conversion, infrastructure readiness, and technical governance.

This is a high-visibility, high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly. Key Responsibilities & Deliverables This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include: Lead the full lifecycle technical implementation of QNXT as the enterprise claims platform, including ownership of the integrated IT project plan and technical milestones.

Oversee systems & integration strategy across upstream and downstream systems (enrollment, provider data, finance, reporting, EDI, etc.) and direct data migration strategy. Establish technical governance & risk management structure, release management processes, and drive structured issue resolution across vendors and internal teams. Manage vendor & partner performance (QNXT vendor and systems integrator), ensuring deliverables meet contractual and technical standards.

Ensure compliance & regulatory alignment, incorporating CMS and Medicare Advantage regulatory requirements into system design and partnering with compliance teams for validation. Required Skills & Experience We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have: 8+ years of IT Project or Program Management experience leading large-scale healthcare systems implementations.

Deep expertise in implementing or upgrading core claims platforms (QNXT strongly preferred). This includes a strong understanding of claims adjudication systems/workflows, Medicare Advantage operations, and CMS regulatory/reporting requirements. This isn't a learning role—you need to be a subject matter expert.

Demonstrated ability to work autonomously and manage your own time effectively to meet project goals. Experience with managing complex, enterprise-wide technology transformations, and strong knowledge of SDLC, testing methodologies, and structured governance frameworks. Strong communication skills to provide clear and concise status updates to the project team and provide executive-level reporting on technical progress.

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