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Remote Amazon It Support Technician Jobs in San Diego, CA

Motorola Solutions

ASG Support Technician

San Diego, CA · Remote

$40K - $45K/yr

We build and connect technologies to help protect people, property and places. Our solutions foster ... NOTE: This is fully remote position and the candidate can reside anywhere in the United States.

Bird Rock Systems

IT Helpdesk Technician

San Diego, CA · On-site +1

IT Helpdesk Technician Why Bird Rock Systems At Bird Rock Systems, we take pride in being named one ... Deliver high-quality remote helpdesk support with a strong customer-service mindset * Provide ...

Movemedical

IT System Engineer

San Diego, CA · On-site +1

This is a high-impact, high-ownership role where you'll support daily IT operations, strengthen our ... Our development process is built for remote teams and facilitates communication and trust. As a ...

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Remote Amazon It Support Technician information

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$15

$26

$39

How much do remote amazon it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote amazon it support technician in San Diego, CA is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $30.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Amazon IT Support Technician, and why are they important?

To thrive as a Remote Amazon IT Support Technician, you need strong troubleshooting, networking, and system administration skills, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with Amazon’s internal systems, ticketing platforms like ServiceNow, and remote diagnostic tools is typically required. Excellent communication, problem-solving, and time management abilities help you support users effectively and resolve issues remotely. These skills are vital to ensure seamless IT operations, minimize downtime, and provide high-quality support for Amazon’s distributed workforce.

How does a Remote Amazon IT Support Technician typically collaborate with on-site teams to resolve technical issues?

As a Remote Amazon IT Support Technician, you'll frequently work alongside on-site teams using various communication tools like ticketing systems, video calls, and chat platforms to troubleshoot and resolve technical problems. While you may not be physically present, clear documentation and timely updates are essential for seamless collaboration. You'll often coordinate with warehouse staff, managers, and other IT professionals to ensure minimal downtime and effective issue resolution. Building strong remote communication skills is key to being successful in this role.

What does a Remote Amazon IT Support Technician do?

A Remote Amazon IT Support Technician provides technical assistance and support to Amazon employees or customers, primarily over the internet or phone. Their duties include troubleshooting hardware and software issues, resolving network problems, and ensuring the smooth operation of Amazon's systems and devices. They may also assist with setting up new equipment, maintaining security protocols, and documenting technical solutions. Working remotely, they use various tools to connect to systems, diagnose problems, and guide users through solutions. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Remote Amazon It Support Technician vs Remote Microsoft Support Specialist?

AspectRemote Amazon It Support TechnicianRemote Microsoft Support Specialist
CertificationsAmazon Web Services (AWS) certifications, CompTIA A+Microsoft Certified: Azure Support Engineer, CompTIA A+
Work EnvironmentPrimarily cloud-based, Amazon AWS platforms, remote supportMicrosoft Azure, Windows environments, remote troubleshooting
Employer & Industry UsageAmazon, e-commerce, cloud servicesMicrosoft, software, cloud, enterprise solutions
Common Search & ComparisonYesYes

The Remote Amazon It Support Technician focuses on supporting Amazon's cloud services and e-commerce infrastructure, often requiring AWS certifications. In contrast, the Remote Microsoft Support Specialist primarily handles Microsoft Azure and Windows-based systems. Both roles involve remote troubleshooting, customer support, and technical problem-solving, but they serve different platforms and industries. Understanding these differences helps job seekers target the right certifications and skills for their preferred employer or industry.

What are the most commonly searched types of Amazon It Support Technician jobs in San Diego, CA? The most popular types of Amazon It Support Technician jobs in San Diego, CA are:
What are popular job titles related to Remote Amazon It Support Technician jobs in San Diego, CA? For Remote Amazon It Support Technician jobs in San Diego, CA, the most frequently searched job titles are:
What job categories do people searching Remote Amazon It Support Technician jobs in San Diego, CA look for? The top searched job categories for Remote Amazon It Support Technician jobs in San Diego, CA are:
What cities near San Diego, CA are hiring for Remote Amazon It Support Technician jobs? Cities near San Diego, CA with the most Remote Amazon It Support Technician job openings:
Remote Amazon It Support Technician jobs near you
IT Support Specialist II - 073QE

IT Support Specialist II - 073QE

Quartus Engineering

San Diego, CA • On-site, Remote

$29 - $49/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

About Quartus
Quartus Engineering Incorporated (www.quartus.com) is a leading provider of engineering services and integrated hardware solutions for a wide range of clients and industries. We employ advanced computer-aided engineering tools in the areas of optics, structural, thermal, and coupled analyses. We couple our engineering analysis capabilities with design, prototype, integration and test capabilities to create solutions for our clients that are of extraordinary value.
What will you do?
As an IT Support Specialist in our San Diego, CA office, you will support our employees efficiently and practically in a fast-paced environment. This role will handle end user support requests and must be able to assist in other areas of IT including, but not limited to, managing end user accounts in an Active Directory and Azure environment, setting up, configuring and deploying hardware to employees, troubleshooting server and network related issues, managing backups and documentation.
Essential Job Functions:
  • Installs, connects, configures, upgrades, troubleshoots, diagnoses, and repairs hardware and software for desktops, laptops, mobile devices and peripherals.
  • Diagnoses, research, and resolves routine hardware and software issues. Gathers appropriate information to escalate to higher-level technicians, administrators, and /or vendors when needed.
  • Set up users workstations and peripherals.
  • Provide technical support to users in-person and remote (May require some travel to Virginia office)
  • Install, configure and maintain computer systems including Windows, Mac and Linux operating systems
  • Manage user accounts in Active Directory and Azure environment
  • Manage user accounts in multiple cloud-based services
  • Assist in backup and restoration of corporate data
  • Assist in writing documentation for computer systems procedures
  • Assist in the development and recommendation of network administration and operational procedures
  • Assist in configuring and maintaining servers (physical and virtual) and software
  • Other assigned IT related projects

Location
Position is based in San Diegowith a hybrid schedule.*
*The hybrid work arrangement is subject to change based on business needs including but not limited to training, performance, or other operational requirements. Any physical location change may impact future employment.
What are we looking for?
  • BS degree in Information Technology, Computer Science or related field required
  • CompTIA A+ Certification or equivalent required
  • 2+ years hands-on experience working in LAN/WAN environments
  • 2+ years of desktop and/or helpdesk support experience
  • 2+ years experience administering and troubleshooting Active Directory/Group Policy
  • Experience administering Microsoft 365 products
  • Technical knowledge or direct experience with VMware suite of software products. Additional knowledge or experience with any other Hypervisors or VDI products is desirable.
  • Possess strong technical knowledge and troubleshooting of computer servers, SAN/NAS, workstations, printers, routers, firewalls, and switches
  • Technical knowledge or direct experience with Veeam or similar backup solutions.
  • Must be able to communicate effectively -- in written and verbal format
  • Must be able to take direction for job functions
  • Must be a US Person (US Citizen or US Permanent Resident)
  • Ability to lift or push up to 50 pounds

Preferred Qualifications:
  • Microsoft and Cisco Certification
  • Technical knowledge or direct experience with Linux systems is desirable
  • Technical knowledge or direct experience with Cisco, SonicWALL Firewalls, Routers, Switches and Wireless Solutions including a solid understanding of the concepts of VPN's is desirable.

Compensation and Benefits
IT Support Specialist/Help Desk Technician II pay range: $29.00 - $49.00/hour*
*This range represents base pay. In addition, you may be eligible for additional benefits and compensation.
Referral eligibility: Tier 1
Quartus is an equal opportunity employer and we are committed to employing a diverse workforce, including, but not limited to, minorities, women, individuals with disabilities, and protected veterans. Quartus provides comprehensive benefits including competitive salary, discretionary performance-based bonus, employee stock ownership plan, medical, dental, vision, and 401k plan with company match.

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