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Remote Amazon Internal Jobs in Wisconsin (NOW HIRING)

Remote Amazon Internal information

What are Remote Amazon Internal jobs?

Remote Amazon Internal jobs refer to positions within Amazon that allow employees to work from home or another remote location, supporting various internal functions such as operations, human resources, IT support, or project management. These roles are designed for individuals who want to contribute to Amazon's internal processes without needing to be physically present at an office. Remote Amazon Internal jobs often require strong communication skills, self-motivation, and the ability to collaborate virtually with team members across different locations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Internal employee, and why are they important?

To excel as a Remote Amazon Internal employee, you typically need strong organizational skills, attention to detail, and relevant experience or education in your specific business function. Familiarity with Amazon's internal tools and platforms, such as Amazon Chime, internal knowledge bases, and specific workflow software, is often required. Excellent communication, self-motivation, and adaptability are crucial soft skills for remote collaboration and problem-solving. These skills ensure efficient remote productivity, seamless teamwork, and alignment with Amazon’s high standards for operational excellence.

What are some common challenges faced by Remote Amazon Internal team members, and how can they be addressed?

Remote Amazon Internal team members often navigate challenges such as coordinating across different time zones, maintaining effective communication with colleagues, and ensuring data security while working offsite. To address these, Amazon provides robust collaboration tools, clear guidelines for secure remote access, and regular virtual meetings to foster team cohesion. Proactively managing your schedule, staying organized, and actively participating in team channels can help you stay connected and productive in a remote environment.

What is the difference between Remote Amazon Internal vs Remote Amazon Customer Service Associate?

AspectRemote Amazon InternalRemote Amazon Customer Service Associate
Required CredentialsAmazon internal knowledge, basic tech skillsCustomer service experience, communication skills
Work EnvironmentInternal systems, Amazon platformsCustomer interaction via chat, email, phone
Employer & Industry UsageAmazon's internal teams, corporate rolesCustomer support, retail service
Search & Comparison IntentUnderstanding internal roles, career growthCustomer support jobs, remote support roles

Remote Amazon Internal roles focus on internal operations, system management, and corporate tasks within Amazon, requiring internal knowledge and technical skills. In contrast, Remote Amazon Customer Service Associate positions involve direct customer interaction, handling inquiries, and providing support, emphasizing communication skills. Both roles are remote but serve different functions within Amazon's ecosystem.

What are popular job titles related to Remote Amazon Internal jobs in Wisconsin? For Remote Amazon Internal jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Internal jobs in Wisconsin look for? The top searched job categories for Remote Amazon Internal jobs in Wisconsin are:

DTC Operations & Fulfillment Analyst

Jockey

Kenosha, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Job description

At Jockey, caring is our responsibility. It's the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation, and customer service is legendary.
We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?
Jockey is seeking a Direct to Consumer Operations and Fulfillment Analyst to join our E-Commerce team!
JOB SUMMARY
The DTC Operations & Fulfillment Analyst will work collaboratively with both internal teams and our 3PL warehouse to ensure excellent service and accurate processes are being upheld across the entire ecommerce post-purchase lifecycle, including fulfillment, shipping, delivery and returns. The analyst will ensure our internal and partner SLAs are being met, including marketplace and carrier performance, order processing, cycle counting, and reverse logistics operations. This role will be responsible for identifying operational issues, alerting management, and supporting effective solutions to improve efficiency, scalability, and the overall customer experience.
JOB EXPECTATIONS
    • Develop and manage 3PL scorecards and invoices, identifying trends and reporting findings to management.
    • Analyze carrier invoices and propose solutions and projects that eliminate assessorial fees and reduce costs.
    • Manage the flow of outbound orders for eCommerce storefronts and verify that consumer SLAs are met.
    • Facilitating communication between internal and external teams, ensuring that SLAs are being met for all North American marketplaces, including Amazon
    • Develop and manage reliable inventory control reporting processes that include cycle counting, adjustments, inventory reconciliations and donations.
    • Partner cross-functionally with planning teams and 3PL partners to manage and execute ongoing operational initiatives, including re-ops, kitting programs, and other continuous process improvement projects
    • Analyze consumer feedback and report trends within fulfillment and shipping to management
    • Partner with consumer relations and warehouses to resolve order issues and customer service issues.
    • Support consumer returns processes, including warehouse performance and internal reporting maintenance and validation.
    • Process credit card and return settlement errors.
    • Gather and manage carrier and product expenses for PR orders
    • Track carrier time in transit from shipment to delivery on an ongoing basis, managing large data sets, and reporting findings

MINIMUM QUALIFICATIONS
  • Bachelor's degree required with preferred area of study in business, logistics, supply chain, operations or the equivalent.
  • 2-3 years of analytical on the job experience
  • Proficiency in Microsoft Excel required, including complex formulas, pivot tables, look-ups, data analysis, and managing large datasets; working knowledge of Microsoft Office applications (Word, Outlook) also required.
  • Excellent organizational, problem solving, analysis, detail orientation, multi-tasking, and time management skills.
  • Excellent interpersonal and communications skills.
  • High degree of self-motivation and initiative.
  • Ability to work both independently and in a team environment.
  • Must be open to either working onsite at Jockey's corporate office (Kenosha, WI) or offsite remote in Midwest Region.
  • Must be willing to travel occasionally.

PREFERRED
  • Preferred area of study in business, logistics, supply chain, operations or the equivalent.

In return for your expertise, JOCKEY offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/Life/Vision, 401(k), educational support, paid Volunteerism program, fitness club discounts, onsite health & wellness programs, generous employee discounts, a business casual work environment, a challenging work environment and exciting career growth opportunities!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.