ZipRecruiter

Log In

2

Remote Amazon Driver Support Jobs in Iowa (NOW HIRING)

next page

Showing results 1-20

All JobsAmazon Driver Support JobsRemote Amazon Driver Support JobsRemote Amazon Driver Support Jobs in Iowa

Remote Amazon Driver Support information

How much does Amazon pay for remote positions?

Amazon remote driver support positions typically pay between $15 and $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with schedules often requiring flexibility for customer support tasks.

Does Amazon give remote jobs?

Amazon offers some remote job opportunities, including roles in support, customer service, and technical fields. The availability of remote positions varies by role and location, and candidates typically need relevant skills and experience. Remote jobs at Amazon often require online communication tools and flexible schedules.

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

Is Amazon really hiring for remote positions?

Amazon offers remote positions, including roles like Remote Amazon Driver Support, which typically require customer service skills and familiarity with online tools. These positions are part of Amazon's broader remote job opportunities and often involve flexible schedules and virtual work environments.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support, and why are they important?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.

Will Amazon pay you $28 an hour to work from home?

Remote Amazon Driver Support roles typically do not pay $28 an hour; pay rates vary based on location, experience, and specific job responsibilities. These positions often involve customer service, technical support, or administrative tasks and may require specific skills or certifications. It is advisable to check Amazon's official job postings for accurate and current pay information.
What are the most commonly searched types of Amazon Driver Support jobs in Iowa? The most popular types of Amazon Driver Support jobs in Iowa are:
What are popular job titles related to Remote Amazon Driver Support jobs in Iowa? For Remote Amazon Driver Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Driver Support jobs in Iowa look for? The top searched job categories for Remote Amazon Driver Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Amazon Driver Support jobs? Cities in Iowa with the most Remote Amazon Driver Support job openings:
Remote Amazon Driver Support jobs near you
Smart Living Remote Support Professional (Onsite)

Smart Living Remote Support Professional (Onsite)

Balance Autism

Altoona, IA • On-site, Remote

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Description
Balance Autism is looking for a Smart Living Remote Support Professional to add to our team in Altoona! This individual is responsible for the following essential duties.
ESSENTIAL DUTIES:
  • Responds to emergency requests from person's served, and as needed escalates to dispatching of back-up in person staffing.
  • Notifies and coordinates with emergency services when required.
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to persons served to engage them to utilize in-home devices.
  • Monitors wearable devices when individual is away from home, and provides assistance and interventions as needed.
  • Provide in-service training and consultation to person's served and parents on technology, including the use of remote support systems.
  • Provide remote support to individuals remotely throughout assigned region
  • Interacts with the person served with high attention to engagement.
  • Promotes an inclusive environment which fosters respect and dignity within cultural context.
  • Respects the role of family members and/or guardians in planning and providing services.
  • Ensures compliance with all laws, safety rules, and Balance Autism policies and procedures.
  • Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events.
  • Ensures timely and accurate documentation of services.
  • Participates in and attends various meetings and trainings as required.
  • Other duties as assigned.

You're a good fit for this position if you have the following:
  • Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write. Ability to speak effectively before persons served, inspectors, and/or employees of organization
  • Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Computers Skills - To perform this job successfully, an individual should be able to use trained knowledge of technology programs used by Balance Autism including Payroll and Electronic Medical Record Systems.
  • Reasoning Ability - Ability to deal with problems involving several concrete variables in standardized situations. Demonstrates reasonable decision making even when dealing with emotional topics.
  • Job Knowledge - Requires minimal supervision; displays understanding of how job functions with other team members.
  • Teamwork - Contributes to building a positive team spirit.
  • Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

BENEFITS:
  • $16/hr
  • Provide a Medication Manager certification and receive higher compensation
  • 403 (b) retirement plan with up to 8% employer match
  • Student loan repayment program with up to 8% contribution match (Full-time only)
  • Medical, dental and vision insurance (Full-time only)
  • Short- and long-term disability insurance (Full-time only)
  • Generous PTO plans (Full-time only)

Requirements
REQUIREMENTS:
  • Must be 18 years of age
  • High School Diploma or GED required
  • Proficient knowledge of technology, and possesses ability to navigate multiple technology platforms
  • Be able to work directly from the Altoona, Iowa location
  • Current CPR/First Aid Certification
  • Current Safety Care Training Certification
  • Current Medication Administration Certification
  • Current and valid driver's license (less than 5 points)
  • Current and valid vehicle insurance coverage

Preferred
  • One to two years of related experience and/or training; to include the areas of smart technology and training/coaching others.
  • Previous experience as a Job Coach, DSP, OTA or Paraprofessional

PHYSICAL/WORK REQUIREMENTS:
  • Will work within the remote support center with varied environments and in a variety of locations in the community
  • This job routinely uses technology that is equipped to assist residents of the home in activities of daily living.
  • This job routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and faxes
  • Frequent contact and interaction with people receiving services, family, and employees
  • While performing the duties of this position the employee travels by automobile and is exposed to changing weather conditions
  • The noise level in the work environment is usually moderate

Apply