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Remote Amazon Driver Support Jobs in Iowa (NOW HIRING)

Deloitte

Databricks Manager

Davenport, IA · On-site +1

... support the delivery team in building Databricks environments across Microsoft Azure, Amazon Web ... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ...

Workiva, Inc.

Staff Machine Learning Engineer

Ames, IA · On-site +1

Develop tools, systems, and automation to support ML solutions, ensuring efficiency, scalability ... Experience with Amazon Web Services (AWS) or other cloud service providers * Ability to prioritize ...

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All JobsAmazon Driver Support JobsRemote Amazon Driver Support JobsRemote Amazon Driver Support Jobs in Iowa

Remote Amazon Driver Support information

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support, and why are they important?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.
What are the most commonly searched types of Amazon Driver Support jobs in Iowa? The most popular types of Amazon Driver Support jobs in Iowa are:
What are popular job titles related to Remote Amazon Driver Support jobs in Iowa? For Remote Amazon Driver Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Driver Support jobs in Iowa look for? The top searched job categories for Remote Amazon Driver Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Amazon Driver Support jobs? Cities in Iowa with the most Remote Amazon Driver Support job openings:
Remote Amazon Driver Support jobs near you
Infographic showing various Remote Amazon Driver Support job openings in Iowa as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution.
Behavioral Support Associate - CDD (Remote w/in IA)

Behavioral Support Associate - CDD (Remote w/in IA)

The University Of Iowa

Iowa City, IA • On-site, Remote

$19.25 - $26.75/hr

Other

Posted 17 days ago

University Of Iowa rating

6.8

Company rating: 6.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

407th of 535 rated colleges and universities

Job description

This position will assist the Behavior Support Specialists, individuals participating in Iowa's Money Follows the Person (MFP) program, and their community provider(s) with the implementation and training of individualized behavior support plans. This includes establishing relationships with the individual and providing on-going technical assistance and competency-based training to community providers. This position is fully remote and requires the ability to travel throughout the state, including overnight, and the ability to maintain a home office with high-speed internet.  State vehicle provided. This is a specified term position with an end date of 3/31/2027 with strong likelihood of extension.

*This position is eligible to participate in remote work. Remote work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

  • Support the implementation of Behavior Support Plans written by Behavior Support Specialists by:

    • Providing on-site observations

    • Conducting fidelity and inter-rater reliability checks

    • Modeling BSP interventions to fidelity to train direct support personnel and/or family members to best support MFP participants (current and former).

  • Implementing initial ABA (such as initiating communication teaching protocols) under the direction of a Board Certified Behavior Analyst.

  • Providing initial and/or ongoing therapeutic interventions (such as developing and practicing coping skills) under the direction of a Board Certified Behavior Analyst.

  • Participating as a member of participants interdisciplinary teams.

  • Provide ongoing training to Direct Support Professionals and/or family members on individual's Behavior Support Plans and related participant specific interventions. 

  • Provide Direct Support Professionals and other team members with additional resources when needed.

  • Advise regarding additional supports and services that may help meet the participants behavioral support needs.

  • Prepare documentation and reports as required for the needs of the program.

  • Attend meetings with partner entities and prepare materials as requested.

  • Maintain a caseload tracking system

  • Assist in training new staff in their roles and responsibilities for the MFP program.

  • May participate in the hiring process for new MFP positions including interview and selection processes.

  • Manage UI procurement card

  • Maintain records on travel and training expenses related to the position

  • Provide feedback for budget needs for implementation and/or development of the service and report them to the Behavior Support Specialist Supervisor

  • Assist with tracking progress and effectiveness of behavioral support plans including collecting data on incidents and reoccurrence of problem behaviors

  • Complete required documentation.

  • Assist with addressing client concerns in consultation with Behavior Support Specialists and Supervisor. 

  • Identify and implement quality improvement initiatives

  • Contribute to strategic planning efforts within the scope of behavioral support services work under the direction of the Behavior Support Specialist Supervisor.

Pay Level:2A

Professional and Scientific Pay Structures | University Human Resources - The University of Iowa

Required Qualifications

  • Bachelor's degree in a Behavioral Analysis, Psychology, or related field, or an equivalent combination of education and experience.

  • 1 or more years of behavioral programming experience with an emphasis on positive behavioral support philosophies and crisis prevention

  • Demonstrated knowledge of the Home and Community Based Services system, housing and service options, Intellectual Disability/Brain Injury and related conditions, and knowledge of available resources for information and assistance.

  • Demonstrated excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.

  • Demonstrated exceptional organizational skills, showing the ability to manage multiple tasks, establish priorities, and complete tasks in a timely manner.

  • Proficiency in MS Office software applications, including Word, Excel and Outlook.

  • Ability to travel extensively within the State of Iowa and hold a valid Driver's License, plus the ability to meet the University of Iowa Fleet Safety Program driving standards (University of Iowa Operations Manual Part V, Chapter 19).

  • Ability to maintain a home office and meet technology requirements to conduct business and video conferences using a home internet connection.

  • Ability to work a flexible schedule.

Desired Qualifications:

  • Previous experience with crisis intervention and management strategies. 

  • Proficiency in MS Office Computer software applications Planner, One Note, SharePoint, and Teams

  • Previous experience with a person-focused program; and/or experience empowering clients and caregivers in making informed choices and finding solutions to support clients through this process.

  • Experience managing day-to-day program operations, including functions such as self-scheduling, collecting data, and serving as program liaison.

Application Process: 

In order to be considered, applicants must upload a resume and cover letter (check the box for required attachment) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days. 

Successful candidates must self-disclose any conviction history and will be subject to a criminal background check and education verification. This position is not eligible for University sponsorship for employment authorization. Please contact Michael-lynch-2@uiowa.edu with any questions.

Additional Information
  • Classification Title: Behavioral Health Coordinator
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: Remote within Iowa
Compensation
  • Pay Level: 2A
Contact Information
  • Organization: Healthcare
  • Contact Name: Michael Lynch
  • Contact Email: michael-lynch-2@uiowa.edu

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