2

Remote Amazon Driver Support Jobs in Georgia (NOW HIRING)

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

New

next page

Showing results 1-20

Remote Amazon Driver Support information

How to become a Remote Amazon Driver Support?

To become a Remote Amazon Driver Support, candidates typically need customer service experience, strong communication skills, and familiarity with delivery operations. A high school diploma or equivalent is usually required, and proficiency with computers and remote communication tools is beneficial. Applying through Amazon's careers website and completing the company's interview process are essential steps.

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.
What are the most commonly searched types of Amazon Driver Support jobs in Georgia? The most popular types of Amazon Driver Support jobs in Georgia are:
What are popular job titles related to Remote Amazon Driver Support jobs in Georgia? For Remote Amazon Driver Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Driver Support jobs in Georgia look for? The top searched job categories for Remote Amazon Driver Support jobs in Georgia are:
What cities in Georgia are hiring for Remote Amazon Driver Support jobs? Cities in Georgia with the most Remote Amazon Driver Support job openings:
Infographic showing various Remote Amazon Driver Support job openings in Georgia as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Senior Retail Media Manager - Amazon and Marketplaces

Acadia.io

Atlanta, GA • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Location: Remote, work from home (US-based)

Acadia is an industry leader in the e-commerce digital marketing space, managing the presence of brands and manufacturers on all major Amazon markets, Walmart.com, Instacart, Target, Kroger and Chewy.

We are looking for a Senior Retail Media Manager to continue our efforts as an industry leader by developing best-in-class advertising strategies focused on Amazon DSP and programmatic display campaigns in addition to Sponsored Ads. In this role, you'll work alongside a team of Retail Media Specialists to drive profitable sales growth for our clients while sharpening your programmatic expertise.
This role is programmatic-focused, with a key emphasis on Amazon DSP and AMC expertise to drive media strategy and performance across retail marketplaces.

As a Senior Retail Media Manager, you will have the opportunity to develop your DSP and AMC skills, staying ahead of the curve with new features and best practices. The role is both challenging and rewarding, allowing you to lead innovative retail strategies that push boundaries in a growing digital marketing company.

This position reports to the Retail Media Team Lead.

Media Strategy:

  • Manage complex accounts with over $5M in annual spend across the full funnel of Sponsored Ads and Amazon DSP while maintaining a focus on Amazon DSP and programmatic media buys.

  • Develop holistic, cross-channel media strategies aligned to brand objectives, measurement frameworks, and financial KPIs.

  • Leverage Amazon Marketing Cloud (AMC) to inform audience development, optimize performance, and guide full-funnel media recommendations.

  • Develop and deliver Quarterly Business Reviews (QBRs) that articulate performance insights, strategic opportunities, and long-term growth recommendations.

  • Manage the execution and ongoing maintenance of DSP strategy using Asana to track progress and manage timelines.

Client Relationships:

  • Demonstrate curiosity and ask insightful business questions to understand client goals, KPIs, and financial structures, driving data-backed recommendations for media spend allocations.

  • Communicate media strategies with clarity and confidence, connecting tactical execution to broader performance outcomes and ROI.

  • Act as a consultative partner, providing data-driven recommendations and transparent guidance across media investments.

Team Leadership:

  • Manage a team of Paid Media Specialists, delegating tactical campaign management, ensuring alignment with overarching account strategy.

  • Partner closely with Account Managers and internal teams to drive unified, cross-functional strategy execution.

  • Serve as the internal and external media expert, offering strategic insights that elevate both client outcomes and internal decision-making.

  • Support team development through coaching, feedback, and structured growth plans.

Retail Media Growth:

  • Contribute to Acadia's overall growth by developing new programmatic advertising strategies and expanding channel offerings, especially within DSP.

  • Identify, test, and evaluate emerging channel opportunities and beta programs, sharing insights to enhance Acadia's media offering.

  • Support new business efforts through strategic contributions to pitch materials and prospective media plans.

  • Share expertise within the company, contributing to internal training, thought leadership, and process development.

  • 5+ years of experience with full funnel Amazon Ads across Sponsored Ads and DSP

  • Deep, full, and firsthand experience leveraging the full capabilities of the Amazon DSP platform inclusive of 3rd party display inventory, offsite, STV, and audio ads

  • Beyond media buying, campaign optimization, and reporting, an established ability to develop, deliver, and sell omni-channel display media plans to Enterprise and Mid-tier advertisers

  • Experience and comfort working with advertiser budgets in excess of $2M/yr

  • Demonstrated ability to answer core business questions beyond the limited scope of media performance and efficacy

  • Experience with Amazon AMC - creating audiences and running instructional queries

  • 2+ years of experience working on Walmart, Target, Chewy or Instacart ads preferred

  • Advanced Microsoft Excel skills

  • Master storyteller using data and analysis to map strategy

  • Experience managing teams to execute strategy

What we offer - The Perks

  • A work environment that enthusiastically encourages creativity, risk-taking and growth.

  • Paid Holidays

  • Paid vacation and sick time

  • We are closed Christmas Eve through New Year's Day

  • Solid Health Benefits (medical, dental, and vision insurance)

  • 401k and Equity Grants

  • Education Reimbursements

  • Opportunity for growth that is second to none in the industry

  • Flexible working hours

Our interview process consists of 2 virtual interviews and a live technical assessment for successful candidates. We will also ask candidates for 2-3 professional references from past employers when making our offer.