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Job Title: Sales Account Manager

Location: Remote (U.S.) – Any time zone, but EST time is preferred

Industry: Aviation

Salary: $80-100k (based on experience)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with an established organization in the aviation industry to hire a Sales Account Manager. This is an excellent opportunity for someone with aviation aftermarket experience who enjoys building customer relationships, supporting sales operations, and working in a fast-paced environment. The ideal candidate is organized, proactive, and eager to grow within a specialized industry.

Job Description:

The Sales Account Manager will oversee customer accounts while supporting day-to-day sales activities, quote entry, order management, and account development. This role combines customer relationship management with administrative responsibilities and requires someone who is comfortable handling a high volume of work with strong attention to detail.

Comprehensive training will be provided, as the aviation industry requires specialized knowledge and product familiarity.

Key Responsibilities:

• Manage assigned customer accounts and serve as a primary point of contact for inquiries and requests.
• Build and maintain strong client relationships through consistent communication and exceptional customer service.
• Prepare and enter a high volume of customer quotes into the company's ERP system.
• Process repair and sales orders while ensuring accuracy and timely completion.
• Research market trends and gather information to support sales efforts and business development.
• Partner with internal departments to coordinate customer needs and resolve issues efficiently.
• Review customer purchasing activity and identify opportunities to increase sales.
• Monitor open orders and provide customers with timely updates on order status.
• Assist with reports, special projects, and other administrative tasks as needed.
• Ensure compliance with company procedures and industry standards.

Qualifications:

• Minimum of 3 years of progressive sales experience.
• Prior experience in the aviation aftermarket industry is required.
• Strong understanding of aviation components, repair processes, and industry certifications.
• Demonstrated success managing customer accounts and developing new business opportunities.
• Experience working with ERP systems; Quantum ERP experience is a plus.
• Proficiency with Microsoft Outlook and Excel.

Perks:

• Fully remote work environment.
• Competitive hourly compensation.
• Opportunity to join a growing organization within the aviation industry.
• Extensive training and long-term career development.
• Collaborative and supportive team environment.
• Medical, dental, vision, life insurance, paid time off, and 401(k) eligibility based on company guidelines.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.