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Remote Airline Ticket Agent Jobs in Springfield, VA

Aretec Inc

Tier I Shift Supervisor

Ashburn, VA · Remote

Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ... Monitor agent availability, productivity, and contact volumes to ensure service delivery objectives ...

All JobsAirline Ticket Agent JobsRemote Airline Ticket Agent JobsRemote Airline Ticket Agent Jobs in Springfield, VA

Remote Airline Ticket Agent information

See Springfield, VA salary details

$11

$16

$21

How much do remote airline ticket agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote airline ticket agent in Springfield, VA is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.12 per hour, depending on experience, location, and employer.

What is a remote airline ticket agent?

A Remote Airline Ticket Agent assists customers with booking flights, making changes to reservations, and providing travel information, all from a remote location. They typically work for airlines or travel agencies and communicate with customers via phone, email, or chat. Responsibilities include handling payments, resolving flight issues, and ensuring a smooth booking experience. Strong customer service skills, attention to detail, and familiarity with airline reservation systems are essential for this role.

What does a remote airline ticket agent do?

A typical day for a Remote Airline Ticket Agent involves assisting customers with booking, changing, or canceling flight reservations via phone, email, or chat platforms. You’ll also handle payment processing, respond to customer inquiries about flight schedules and policies, and troubleshoot basic travel issues. Collaboration with other remote team members and escalation of complex cases to supervisors may be part of your daily routine. While the role is fast-paced and requires multitasking, working from home offers flexibility and allows you to support travelers from anywhere with a stable internet connection.

What skills and qualifications are needed to be a remote airline ticket agent?

To thrive as a Remote Airline Ticket Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation systems such as Sabre or Amadeus, as well as proficiency with standard office software, are important technical requirements. Excellent verbal communication, patience, and problem-solving abilities are key soft skills for managing bookings and resolving customer concerns. These competencies ensure you can efficiently assist travelers, maintain accuracy with reservations, and deliver positive customer experiences in a remote environment.

What are popular job titles related to Remote Airline Ticket Agent jobs in Springfield, VA?

For Remote Airline Ticket Agent jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote Airline Ticket Agent jobs in Springfield, VA look for?

The top searched job categories for Remote Airline Ticket Agent jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote Airline Ticket Agent jobs?

Cities near Springfield, VA with the most Remote Airline Ticket Agent job openings:

Remote Airline Ticket Agent jobs near you
Infographic showing various Remote Airline Ticket Agent job openings in Springfield, VA as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,020 per year, or $16.8 per hour.

Air Cargo, Cold Chain, Ground Handling, MRO & Operating-Model Specialist (0063-W12) -- Remote

Axyde Analytics

Washington, DC • Remote

$19.25 - $24.25/hr

Full-time

Posted 7 days ago

Job description

Axyde Analytics is assembling a proposal team for USTDA solicitation 1131PL26R0063, South and Southeast Asia Aviation Infrastructure Project Scoping Mission. This contingent, intermittent role leads the cargo, cold-chain, MRO and aviation operating-model work package.
WBS responsibilities
• Assess cargo demand, commodity flows, dwell time, border processes, facility/equipment needs and cold-chain integrity.
• Evaluate ground-handling, warehouse, apron, landside, security and digital interfaces.
• Test MRO demand, fleet mix, certification pathway, tooling, spares, workforce, training and airline commitments.
• Define operator roles, staffing, SOPs, O&M, revenue logic and service-continuity requirements.
• Convert findings into facility, equipment, certification, curriculum, TOR, schedule and acceptance tasks.
Required evidence
• 10+ years of air cargo, cold chain, ground handling, airline technical operations, MRO, airworthiness or airport operating-model work.
• Demonstrated demand, facility, certification, workforce, logistics or operating-readiness analysis.
• Evidence of studies, operating plans, requirements, TORs, certification pathways or implementation outputs.
• Ability to distinguish validated operator commitments from planning assumptions.
Preferred evidence
• Emerging-market airports, perishables, customs/trade facilitation, FAA/ICAO certification or South/Southeast Asia work.
Engagement
Remote and intermittent over a potential four-year contract period, subject to award and individual assignment authorization. Limited international travel may be requested for applicable assignments and will be confirmed separately. U.S. citizenship or lawful permanent residence is required for proposal eligibility. Selection, award, hours and travel are contingent.
Application
Submit a current résumé and identify two representative assignments showing your role, methods, outputs and the client decision supported. Commercial terms will be addressed separately.