Role Overview
Sodexo Live! Airline Lounges is hiring a
Segment Finance Director. This position is a remote based position, and we are looking for someone based in the
midwest or east coast living near a major airport. Travel for this role is estimated at about 20%.
The Segment Finance Director - Airline Lounges is a senior finance leader responsible for developing, driving, and executing the financial strategy for a complex, multi-location portfolio of airport lounge operations. This role provides financial leadership, influence, and partnership across control, planning, financial analysis, project management, training, risk mitigation, contract mobilization, contract management, and accounting. The Director II of Finance ensures complete knowledge of monthly and long-term financial results for the assigned portfolio, drives segment initiatives, and makes recommendations to Sodexo and client senior management. The role partners closely with segment and operational leadership to align financial performance with strategic objectives. You'll partner closely with the Account Director, operational leaders, and client stakeholders to ensure strong forecasting, clear financial storytelling, disciplined contract stewardship, and proactive risk management-so service delivery and financial performance stay aligned with the client's priorities.
What You'll Do
Key Responsibilities
- Client Facing Partnership & Governance
- Serve as the finance point-of-contact for the client on agreed financial routines (e.g., governance meetings, business reviews, budget planning touchpoints).
- Translate account financial performance into a clear, client-ready narrative-connecting results to operational drivers, service outcomes, and contract commitments.
- Partner with Account Leadership to prepare client-facing materials (QBR content, forecasts/outlooks, performance summaries, and improvement roadmaps).
- Build credibility through accuracy, transparency, responsiveness, and follow-through-especially during periods of change (scope changes, pricing questions, cost pressures).
- Lead Sodexo Financial Performance
- Partner with Operations to ensure delivery of key measures across the portfolio (Revenue, Gross Profit, Capex, and DSO) and drive clear action plans to meet or exceed targets.
- Provide visibility into the drivers of revenue, margin, expenses, and working capital; surface risks/opportunities early and recommend decisive actions.
- Oversee monthly/quarterly performance routines: forecasting, variance analysis, and executive-ready reporting/presentations.
- Partner with operations to identify performance improvement opportunities and track results.
- Ensure strong risk management and internal controls: policy adherence, issue identification, remediation tracking, and appropriate escalation.
- Contract stewardship
- Maintain strong financial governance and internal controls: policy adherence, issue identification, remediation tracking, and appropriate escalation.
- Support renewals, scope changes, and growth opportunities by providing analysis, scenario modeling, and contract economics guidance (pricing, volume assumptions, cost impacts).
- Drive billing accuracy and timeliness; proactively manage risks that lead to disputes, rework, or delayed payment.
- Support account receivables routines to improve cash performance/DSO while minimizing friction for the client
- Build and develop a high-performing finance team
- Lead, coach, and develop direct reports (if applicable) and strengthen financial acumen across the account leadership team
- Partner across Sodexo functions (operations, supply chain, project teams, segment finance) to deliver timely reporting, insights, and client commitments.
Your contribution will help us achieve
- Stronger client trust and retention through transparent performance storytelling, disciplined governance, and proactive issue resolution
- Faster, higher-confidence decisions through sharper forecasting, analytics, and executive storytelling
- Improved contract performance and profitable growth through strong commercial support and day-to-day execution rigor
- Reduced risk and fewer surprises through strong controls, early risk identification, and consistent follow-through.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Qualifications & Experience
- Bachelor's degree in Finance, Accounting, Business Administration, or equivalent experience (Master's degree a plus).
- 7+ years of progressive finance experience with significant exposure to P&L and balance sheet management in complex, contract-driven or service environments.
- Proven track record partnering with senior leadership and clients; demonstrated gravitas to challenge assumptions related to pricing, project costing, and accounting.
- Advanced ability to develop and communicate insights through financial modeling, analytics, and executive presentations; comfortable in client-facing settings.
- Strong understanding of commercial models, and contract terms and conditions.
- Process-oriented mindset with experience implementing and improving finance processes and controls.
- Ability to manage multiple priorities and projects simultaneously in a fast-paced, matrixed environment.
Core Competencies
- Client partnership & credibility: Clear, transparent communication; builds trust through accuracy and responsiveness.
- FP&A rigor & performance management: Forecasting, variance drivers, and action-oriented insights.
- Commercial & contract acumen: Applies contract economics to protect value and support renewals/change.
- Analytical & problem-solving capability: Interprets data from multiple sources, identifies root causes, and solves complex problems with sound judgment.
- Risk & controls mindset: Strong governance, escalation judgment, and follow-through.
- Influence, communication & change agility: Simplifies complexity, influences across a matrix, and leads through change with resilience and a challenger mindset
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 7 years
Minimum Functional Experience - 7 years
