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Remote Aflac Customer Service Jobs in Irmo, SC (NOW HIRING)

Remote Customer Service Agent

Lexington, SC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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Remote Aflac Customer Service information

See Irmo, SC salary details

$9

$16

$27

How much do remote aflac customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote aflac customer service in Irmo, SC is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Remote Aflac Customer Service vs Remote Insurance Customer Service?

AspectRemote Aflac Customer ServiceRemote Insurance Customer Service
CredentialsBasic insurance knowledge, customer service skillsInsurance licensing may be required, customer service skills
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Employer & IndustryAflac, insurance industryVarious insurance companies, insurance industry
Search & Comparison IntentUnderstanding Aflac-specific rolesGeneral insurance customer service roles

Remote Aflac Customer Service roles focus on supporting Aflac policyholders, often requiring familiarity with Aflac products. Remote Insurance Customer Service positions may involve supporting multiple insurance providers and might require licensing. Both roles are home-based, customer-focused, and common in the insurance industry, but Aflac-specific roles emphasize Aflac products and policies.

What are the most commonly searched types of Aflac Customer Service jobs in Irmo, SC?

The most popular types of Aflac Customer Service jobs in Irmo, SC are:

What are popular job titles related to Remote Aflac Customer Service jobs in Irmo, SC?

For Remote Aflac Customer Service jobs in Irmo, SC, the most frequently searched job titles are:

What cities near Irmo, SC are hiring for Remote Aflac Customer Service jobs?

Cities near Irmo, SC with the most Remote Aflac Customer Service job openings:

Infographic showing various Remote Aflac Customer Service job openings in Irmo, SC as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.

Remote Customer Service Representative

Columbia, SC • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).