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Remote Aflac Customer Service Jobs in Georgia (NOW HIRING)

Aflac

PLADS Leave Case Manager

Columbus, GA · On-site +1

$40K - $58K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... in a remote environment while effectively engaging with the team. * Excellent customer service ...

Aflac

PLADS Group Underwriter III

Columbus, GA · On-site +1

$90K - $120K/yr

... role may be hybrid or remote. * If you live within 50 miles of the Aflac offices located in ... customer service * Maintains distributor relationships by consistently requesting the correct ...

Aflac Incorporated

PLADS Leave Case Manager

Columbus, GA · On-site +1

$40K - $58K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... in a remote environment while effectively engaging with the team. * Excellent customer service ...

Aflac

Sr Mgr, Technology Engineering

Columbus, GA · On-site +1

$150K - $200K/yr

... role may be hybrid or remote. * If you live within 50 miles of the Aflac offices located in ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

Aflac

Platform Engineer III

Columbus, GA · On-site +1

$95K - $145K/yr

... role may be hybrid or remote. * If you live within 50 miles of the Aflac offices located in ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

Aflac

Platform Engineer III (Workday)

Columbus, GA · On-site +1

$88K - $140K/yr

... role may be hybrid or remote. * If you live within 50 miles of the Aflac offices located in ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary function of this role is to obtain the release of ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Aflac

Sr Invest Acct, Derivatives

Columbus, GA · On-site +1

$95K - $130K/yr

... or remote. * If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Griffin, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Macon, GA · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsAflac Customer Service JobsRemote Aflac Customer Service JobsRemote Aflac Customer Service Jobs in Georgia

Remote Aflac Customer Service information

What is the difference between Remote Aflac Customer Service vs Remote Insurance Customer Service?

AspectRemote Aflac Customer ServiceRemote Insurance Customer Service
CredentialsBasic insurance knowledge, customer service skillsInsurance licensing may be required, customer service skills
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Employer & IndustryAflac, insurance industryVarious insurance companies, insurance industry
Search & Comparison IntentUnderstanding Aflac-specific rolesGeneral insurance customer service roles

Remote Aflac Customer Service roles focus on supporting Aflac policyholders, often requiring familiarity with Aflac products. Remote Insurance Customer Service positions may involve supporting multiple insurance providers and might require licensing. Both roles are home-based, customer-focused, and common in the insurance industry, but Aflac-specific roles emphasize Aflac products and policies.

What are the most commonly searched types of Aflac Customer Service jobs in Georgia?

The most popular types of Aflac Customer Service jobs in Georgia are:

What are popular job titles related to Remote Aflac Customer Service jobs in Georgia?

For Remote Aflac Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Aflac Customer Service jobs in Georgia look for?

The top searched job categories for Remote Aflac Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Remote Aflac Customer Service jobs?

Cities in Georgia with the most Remote Aflac Customer Service job openings:

Remote Aflac Customer Service jobs near you
Infographic showing various Remote Aflac Customer Service job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, 7% Contract, and 2% Nights. Highlights an 100% Remote job distribution.

PLADS Leave Case Manager

Aflac

Columbus, GA • On-site, Remote

$40K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Aflac rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

248th of 311 rated insurance

Job description

Salary Range: $40,000 - $58,000
Job Posting End Date: This job will be posted on an ongoing basis
We've Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.
Worker Designation - This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations

What does it take to be successful in this role?
  • Current knowledge absence management industry
  • Ability to independently work in a remote environment while effectively engaging with the team.
  • Excellent customer service skills and ability to manage difficult and stressful situations
  • Strong communication skills - written, verbal, persuasion, motivation, facilitation of strong working relationships
  • Ability to manage business expectations and resolve concerns, by communicating status and issues
  • Ability to effectively prioritize and escalate customer issues
  • Ability to interpret and analyze multiple facts
  • Knowledge of state and federal FMLA and ADA regulations
  • Knowledge of medical disability management preferred.
  • Strong financial acumen
  • Strong organizational skills
  • Excellent interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies.

Education & Experience Required
  • High School Diploma or Equivalent
  • 1 - 2 years of related experience

Or an equivalent combination of education and experience
Education & Experience Preferred
  • Associate's degree.
  • Demonstrated proficiency in product specific areas of absence management and federal and state regulations governing these products and services.

Principal Duties & Responsibilities
  • Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant's and employer's trust and confidence, anticipates customer's needs and takes action as appropriate.
  • Assists associates with leave of absence requests and guides them through the process.
  • Processes all leave of absence paperwork according to established procedures and laws.
  • Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities.
  • Administers the FMLA policy; reviews FMLA documentation for accuracy and completeness.
  • Makes recommendations to approve or deny requests for FMLA based on federal regulations.
  • Coordinates correspondence, forms, and other documents via the claim system.
  • Generates reports as required; maintains files, inputs and analyzes data.
  • Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines.
  • Keeps complete records of all LOA requests and maintains tracking and analysis of data.
  • Participates in developing goals, objectives, and systems.
  • Maintains compliance with standards and federal/state regulations.
  • Serves as an internal reference to the team for certification requirements and processing.
  • Contacts providers for clarification.
  • Supports management with special projects as necessary.

Total Rewards
The salary range for this job is $40,000 to $58,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.
At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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