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Remote Aetna Customer Service Jobs in Riverside, CA

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Lead and develop customer service and inside sales professionals, including remote and international team members. * Establish departmental goals, monitor performance, and drive continuous ...

HMG Careers

Remote Sales and Service Advisor

Wildomar, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Modjeska, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Upland, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsAetna Customer Service JobsRemote Aetna Customer Service JobsRemote Aetna Customer Service Jobs in Riverside, CA

Remote Aetna Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do remote aetna customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote aetna customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

Does Aetna offer remote positions?

Aetna offers remote customer service positions, including roles like Remote Aetna Customer Service. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment. Remote roles may have specific scheduling and technical requirements.

What is the difference between Remote Aetna Customer Service vs Remote UnitedHealthcare Customer Service?

AspectRemote Aetna Customer ServiceRemote UnitedHealthcare Customer Service
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; health insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageAetna, health insurance industryUnitedHealthcare, health insurance industry
Common Search & ComparisonYesYes

Both Remote Aetna Customer Service and Remote UnitedHealthcare Customer Service roles involve assisting members with insurance inquiries in a remote setting. They require similar credentials, work environments, and industry usage. The main differences lie in the specific employer and their customer service protocols, but overall, they are comparable roles within the health insurance customer support field.

What are some common challenges faced by Remote Aetna Customer Service representatives, and how can they be addressed?

Remote Aetna Customer Service representatives often face challenges such as managing high call volumes, resolving complex insurance issues without in-person support, and staying updated on frequently changing healthcare policies. To address these challenges, representatives benefit from strong organizational skills, effective communication, and regular training sessions provided by Aetna. Building a routine, utilizing internal knowledge bases, and actively participating in team chats or virtual meetings help foster a supportive remote environment and ensure accurate, timely assistance for members.

What is a Remote Aetna Customer Service representative?

Remote Aetna Customer Service representatives are professionals who assist Aetna members with their health insurance needs from a remote location, typically working from home. Their responsibilities include answering questions about benefits, claims, coverage, and helping resolve issues related to Aetna health plans. They use phone, email, or chat to communicate with customers, ensuring a high level of service and support. Working remotely allows these representatives to provide flexible and accessible assistance to Aetna members across different regions.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service representative?

To thrive as a Remote Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer proficiency are typically required. Patience, empathy, and active listening are standout soft skills for effectively supporting customers and resolving issues. These skills ensure customer satisfaction, efficient issue resolution, and uphold Aetna's reputation for quality service.
What are the most commonly searched types of Aetna Customer Service jobs in Riverside, CA? The most popular types of Aetna Customer Service jobs in Riverside, CA are:
What are popular job titles related to Remote Aetna Customer Service jobs in Riverside, CA? For Remote Aetna Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Aetna Customer Service jobs in Riverside, CA look for? The top searched job categories for Remote Aetna Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Aetna Customer Service jobs? Cities near Riverside, CA with the most Remote Aetna Customer Service job openings:
Remote Aetna Customer Service jobs near you
Infographic showing various Remote Aetna Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 79% Full Time, 8% Part Time, and 13% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Travel Customer Service Representative - Remote

Passport Equals Travel Adventures

San Bernardino, CA • Remote

$16.50 - $22.25/hr

Part-time

Re-posted 6 days ago

Job description

Job Title: Travel Customer Service Representative

Location: Remote / Flexible

Employment Type: Fill-Time or Part-Time

Job Type: Part-time

About The Role:

We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish.

If you enjoy helping people, solving problems, and working in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and social media in a timely and professional manner
  • Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
  • Resolve customer issues and provide solutions with a positive attitude
  • Maintain accurate client records and booking details
  • Provide recommendations and travel advice tailored to client needs
  • Follow up with clients before and after trips to ensure satisfaction
  • Collaborate with team members to deliver excellent service

Qualifications:

  • Previous customer service experience (travel industry experience is a plus)
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities
  • Organized and detail-oriented
  • Comfortable using computers, booking systems, and social media platforms
  • Passion for traveling and helping others

What We Offer:

  • Flexible work environment
  • Opportunity to grow within the company
  • Travel perks and industry discounts (if applicable)
  • Growth and advancement opportunities
  • Supportive and positive team culture

Please Verify that your Country is on this list: Residents or citizens from these countries are eligible:

United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Ireland, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts and Nevis, Saint Lucia, Spain, Trinidad and Tobago, United Kingdom, and Uruguay.

How to Apply:

We are looking to fill positions immediately. Apply today to join our team and help customers create unforgettable travel experiences!

Send your resume and a short introduction about why you’d be a great fit for us.

Apply