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Remote Aetna Customer Service Representative Jobs in Appleton, WI

LeafHome

Remote Customer Care

Kaukauna, WI · On-site +1

$16/hr

This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance.

HMG Careers

Sales Representative Remote

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Green Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

micro1 AI

Director of Biostatistics

Green Bay, WI · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Biostatistician

Green Bay, WI · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

HMG Careers

Remote Sales Representative

Manawa, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Bellevue, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Green Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Wrightstown, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Navarino, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Collins, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

De Pere, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsAetna Customer Service Representative JobsRemote Aetna Customer Service Representative JobsRemote Aetna Customer Service Representative Jobs in Appleton, WI

Remote Aetna Customer Service Representative information

See Appleton, WI salary details

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How much do remote aetna customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote aetna customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a Remote Aetna Customer Service Representative?

Remote Aetna Customer Service Representatives are professionals who work from home to assist Aetna health insurance members with their questions and concerns. They handle tasks such as answering inquiries about benefits, resolving billing issues, processing claims, and providing information about coverage. These representatives use phone, email, and chat to communicate with customers, offering support and guidance on a variety of health insurance topics. Working remotely allows them to provide these services without being physically present in an office.

How does a Remote Aetna Customer Service Representative typically collaborate with team members and supervisors while working from home?

As a Remote Aetna Customer Service Representative, you will frequently interact with your team and supervisors through digital channels such as chat platforms, video meetings, and regular email updates. Scheduled team huddles, ongoing training sessions, and one-on-one coaching calls are common to ensure alignment and support. This virtual environment fosters communication, provides timely feedback, and helps representatives stay connected to company goals and resources. You’ll also have access to knowledge bases and escalation channels to collaborate on complex customer inquiries.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service Representative, and why are they important?

To thrive as a Remote Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Aetna’s healthcare products is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with healthcare regulations.

What is the difference between Remote Aetna Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Aetna Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; healthcare industry familiarity
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAetna, health insuranceUnitedHealth Group, health insurance and healthcare services
Common Search & ComparisonYesYes

The main difference between a Remote Aetna Customer Service Representative and a Remote UnitedHealth Group Customer Service Representative lies in the employer and specific healthcare focus. Both roles require similar credentials and work environments, primarily involving remote customer support in the health insurance industry. Candidates should review each company's specific training and benefits to determine the best fit.

What are the most commonly searched types of Aetna Customer Service Representative jobs in Appleton, WI?

The most popular types of Aetna Customer Service Representative jobs in Appleton, WI are:

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For Remote Aetna Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:

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The top searched job categories for Remote Aetna Customer Service Representative jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Aetna Customer Service Representative jobs?

Cities near Appleton, WI with the most Remote Aetna Customer Service Representative job openings:

Remote Aetna Customer Service Representative jobs near you
Infographic showing various Remote Aetna Customer Service Representative job openings in Appleton, WI as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Remote Customer Service Representative

Next Stops Travel

Green Bay, WI • Remote

$15.50 - $21.25/hr

Full-time

Posted 18 days ago

Job description

Company Overview:
Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a diverse range of clients. Our team is dedicated to delivering reliable, detail-oriented, and responsive service through efficient systems and clear communication.

Position Summary:
We are looking for a dependable and detail-oriented Customer Service Representative to assist with client support and coordination tasks. This role involves handling client requests, organizing service arrangements, and ensuring a smooth planning process from start to finish. 

Primary Responsibilities:

  • Act as the main point of contact for client inquiries via phone, email, and online platforms
  • Assess client needs and recommend appropriate service options
  • Organize schedules and develop structured service plans
  • Manage and confirm reservations with third-party providers
  • Provide timely follow-up and maintain clear communication throughout the process
  • Keep accurate and up-to-date records in internal systems
  • Assist with workflow improvements and collaborate with team members

Qualifications:

  • Previous experience in customer service, administrative support, or coordination is preferred
  • Strong communication and organizational abilities
  • Ability to work independently and manage multiple priorities
  • Comfortable using online tools and digital platforms
  • Detail-oriented with a focus on accuracy and consistency

Work Structure & Compensation:

  • Remote position with flexible scheduling
  • Performance-based compensation tied to completed client arrangements
  • Ongoing training and access to support resources

Additional Information:
This role is well-suited for individuals who are organized, self-motivated, and comfortable working in a structured remote environment. Selected candidates will complete onboarding and training to ensure a smooth transition into the position.

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