ZipRecruiter

Log In

2

Remote Aetna Better Health Jobs in Rochester, NY

next page

Showing results 1-20

All JobsAetna Better Health JobsRemote Aetna Better Health JobsRemote Aetna Better Health Jobs in Rochester, NY

Remote Aetna Better Health information

See Rochester, NY salary details

$14

$20

$26

How much do remote aetna better health jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote aetna better health in Rochester, NY is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.22 per hour, depending on experience, location, and employer.

What is a remote Aetna Better Health job?

A Remote Aetna Better Health job refers to a position with Aetna Better Health, a division of CVS Health, where employees work from home or another remote location rather than in a traditional office. These roles can include customer service, case management, clinical support, and administrative functions, all focused on supporting members' healthcare needs. Remote employees use digital tools to communicate with team members, assist clients, and ensure quality healthcare service. This setup offers flexibility and can improve work-life balance while still contributing to the company's mission of providing accessible healthcare.

What are the key skills and qualifications needed to thrive as a remote Aetna Better Health customer service representative?

To thrive as a Remote Aetna Better Health Customer Service Representative, you need a background in healthcare or insurance services, strong communication skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, healthcare databases, and secure communication platforms is typically required. Active listening, empathy, problem-solving, and the ability to work independently are critical soft skills for this position. These skills ensure members receive accurate information, timely assistance, and a positive experience while navigating complex healthcare processes remotely.

How does working remotely for Aetna Better Health impact collaboration with team members and other departments?

Remote employees at Aetna Better Health typically use a combination of digital communication tools, such as video conferencing, instant messaging, and project management platforms, to collaborate effectively with their teams and other departments. While working from home offers flexibility, it also requires proactive communication and strong organizational skills to stay connected and aligned with colleagues. Regular virtual meetings and clearly defined workflows help ensure everyone is on the same page, and there are often opportunities to participate in cross-functional projects. New hires usually receive thorough onboarding and ongoing support to help them integrate smoothly into the remote work environment.

What is the difference between Remote Aetna Better Health vs Remote Medicaid Case Manager?

AspectRemote Aetna Better HealthRemote Medicaid Case Manager
CredentialsHealth insurance, Medicaid knowledge, relevant certificationsHealth insurance, Medicaid knowledge, case management certifications
Work EnvironmentRemote, healthcare insurance companyRemote, healthcare or social services organization
Employer & IndustryAetna Better Health, health insurance industryVarious healthcare organizations, Medicaid programs

Remote Aetna Better Health and Remote Medicaid Case Manager roles both require knowledge of Medicaid and health insurance. While Aetna Better Health is a specific employer offering Medicaid plans, a Medicaid Case Manager can work for various organizations managing Medicaid cases remotely. The main difference lies in the employer and specific program focus, but the skills and certifications are similar.

What are popular job titles related to Remote Aetna Better Health jobs in Rochester, NY?

For Remote Aetna Better Health jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Aetna Better Health jobs in Rochester, NY look for?

The top searched job categories for Remote Aetna Better Health jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Aetna Better Health jobs?

Cities near Rochester, NY with the most Remote Aetna Better Health job openings:

Remote Aetna Better Health jobs near you
Infographic showing various Remote Aetna Better Health job openings in Rochester, NY as of August 2026, with employment types broken down into 53% Part Time, and 47% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,332 per year, or $20.8 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunity

A Better Way Counseling Center

Rochester, NY • On-site, Remote

$80K - $104K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Position Overview

A Better Way Counseling Center is seeking a dedicated and licensed Mental Health Counselor to join our remote team. This full-time position is an excellent opportunity for professionals who are committed to making a meaningful impact in the lives of clients dealing with a variety of mental health challenges. Ideal candidates will deliver compassionate, evidence-based therapy through innovative telehealth practices, all while working from the comfort of their own homes.

About the Organization

A Better Way Counseling Center is a well-established therapeutic network that focuses on providing high-quality, remote mental health care services. Our mission is to improve the mental well-being of individuals across Rochester, New York, and beyond by offering accessible virtual therapy options. With a team of highly qualified licensed therapists, we prioritize individualized care, ensuring each client receives tailored support that meets their unique needs.

Work Environment

Our remote work setting allows counselors to engage with clients through secure, user-friendly telehealth platforms. This flexible work environment fosters a supportive and collaborative virtual community, where therapists can share insights, consult with peers, and have access to ongoing training and supervision. We understand the importance of work-life balance and strive to accommodate flexible scheduling options that work for our therapists.

Key Responsibilities
  • Conduct comprehensive assessments and evaluations for clients to gauge their mental health needs, leading to the creation of personalized treatment plans.
  • Deliver evidence-based therapy services through secure telehealth platforms, applying strategies that resonate with each client’s individual circumstances.
  • Collaborate actively with clients to set therapeutic goals, offering continuous support and guidance tailored to their treatment journey.
  • Employ a variety of therapeutic methods and modalities, such as cognitive-behavioral therapy (CBT), mindfulness techniques, and client-centered therapy, adapting your approach to meet client preferences.
  • Maintain precise documentation of therapy sessions and client progress, ensuring compliance with legal and ethical standards in mental health practice.
Patient Population / Client Focus

You will be serving a diverse clientele, including individuals coping with anxiety, depression, trauma, relationship issues, and other mental health conditions. Our approach centers on creating safe, supportive spaces for open discussions, fostering trust and rapport to better assist clients in their healing journey. Your role is crucial in helping clients navigate their mental health challenges, leading to enhanced life satisfaction and overall well-being.

Qualifications
  • A current and valid license as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • A Master's degree or higher in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Exceptional communication and interpersonal skills, with the ability to establish rapport and a therapeutic connection with clients remotely.
  • Demonstrated empathy, compassion, and understanding toward clients' diverse experiences and challenges.
  • Strong organizational and time-management capabilities to effectively manage session schedules and maintain thorough documentation.
Preferred Experience
  • Previous experience providing teletherapy or remote mental health services.
  • Familiarity with electronic health record (EHR) systems or telehealth software.
  • Specializations or certifications in particular therapy modalities that cater to specific populations or issues.
Compensation and Benefits
  • Competitive salary ranging from $80,000 to $104,000 annually, based on caseload and experience.
  • Comprehensive health insurance coverage, including medical, dental, and vision plans.
  • Provision of professional liability insurance to enhance your peace of mind while practicing.
  • Generous paid time off and holiday schedules to ensure your well-being and work-life balance.
  • Opportunities for ongoing professional development and continuing education to advance your skills.
Career Growth Opportunities

A Better Way Counseling Center encourages career advancement by providing access to specialized training, workshops, and supervision. As you grow within our organization, you will have the potential to take on leadership roles, mentor new therapists, or specialize further in your areas of interest.

Why Join Our Team

If you are a licensed mental health therapist who is passionate about delivering impactful remote care and making a positive difference in people's lives, we invite you to apply. By joining our supportive network of professionals, you will be part of an innovative approach to mental health treatment that values collaboration, integrity, and compassion.

Application Information

Please submit your resume and a cover letter detailing your experience and dedication to mental health counseling. We look forward to welcoming you to our team and partnering with you to transform mental health care through remote therapy sessions.

Apply