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Remote Aeg Vision Jobs in Colorado (NOW HIRING)

AEG Vision

Certified Telehealth Specialist

Pagosa Springs, CO · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Certified Telehealth Specialist works in conjunction with remote technicians and Doctors to ... Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays *Benefits ...

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Remote Aeg Vision information

What are some common challenges faced by Remote Aeg Vision team members, and how can they be managed?

Remote Aeg Vision team members often work across different time zones and must communicate effectively with colleagues and clients virtually. This can present challenges such as coordinating schedules, maintaining clear communication, and staying motivated without in-person supervision. To manage these challenges, it's important to utilize collaboration tools, establish regular check-ins, and set clear goals and expectations. Many team members find success by creating a dedicated workspace and maintaining a structured daily routine, which helps balance productivity and work-life harmony.

What are the key skills and qualifications needed to thrive as a Remote Aeg Vision specialist?

To excel as a Remote Aeg Vision Specialist, you need strong optometric knowledge, attention to detail, and experience in patient scheduling or insurance verification, often supported by a background in eye care or healthcare administration. Familiarity with Aeg Vision practice management software, electronic health records (EHRs), and telehealth communication platforms is typically required. Excellent communication, problem-solving abilities, and organizational skills help you provide seamless support to patients and eye care professionals remotely. These skills ensure efficient workflow, high-quality patient service, and accurate management of vision care operations in a remote setting.

What is the difference between Remote Aeg Vision vs Remote Aeg Technician?

AspectRemote Aeg VisionRemote Aeg Technician
Required CredentialsCertification in AEG Vision software, technical trainingTechnical certification in AEG systems, troubleshooting skills
Work EnvironmentRemote, software-focused tasksRemote or on-site, hardware and system troubleshooting
Employer & Industry UsageUsed in industries deploying AEG Vision for automationUsed in industries maintaining AEG systems and equipment

Remote Aeg Vision professionals focus on software implementation and support, while Remote Aeg Technicians handle hardware maintenance and troubleshooting. Both roles require technical certifications but differ in daily tasks and work environment. Understanding these distinctions helps job seekers identify the right position aligned with their skills and career goals.

What is a Remote Aeg Vision?

A Remote Aeg Vision job typically refers to a position with AEG Vision, a network of eye care practices, where employees work remotely rather than in a physical office. These roles can include customer service, billing, scheduling, and support functions that assist the company's operations and clients. Remote work allows employees to perform their duties from home or another location, using digital tools to communicate and manage tasks. This setup offers flexibility while still supporting the needs of AEG Vision’s eye care professionals and patients.
What cities in Colorado are hiring for Remote Aeg Vision jobs? Cities in Colorado with the most Remote Aeg Vision job openings:
Remote Aeg Vision jobs near you

Certified Telehealth Specialist

AEG Vision

Pagosa Springs, CO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

AEG Vision rating

5.2

Company rating: 5.2 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

33rd of 39 rated optical retailers

Job description

The Certified Telehealth Specialist works in conjunction with remote technicians and Doctors to perform activities involving (but not limited to) patient care, pre-testing, being a chairside advocate during the remote exam and maintaining the doctor's appointment schedule in a manner that delivers a professional and pleasurable patient experience. With Telehealth, this role is responsible for conducting pre-testing and specialized testing for tele-optometric exams utilizing Telehealth-related equipment and instruments.


  • The Certified Telehealth Specialist (CTS) is a patient advocate. The CTS will guide the patient through the entire Telehealth exam experience, from pre-test, being chairside during the exam and handing the patient off to an optician to purchase materials
  • The CTS will complete patient registration by gathering patient information, including Medical History and Ocular Health data
  • The CTS will conduct pretesting and explain to the patient each step of the process, which instruments conduct which tests and why they are important
  • The CTS must be comfortable engaging the patient in friendly conversation e.g., asking lifestyle questions, to uncover potential needs for eyeglasses and/or contact lenses, or any items the patient would like to make sure are covered by the Doctor
  • The CTS will assist the Remote Technician and Remote Doctor when interacting with patients.
  • The CTS will partner with the remote Doctor to help make appropriate lens recommendations using the lens and handoff tools
  • After the exam, the CTS will escort the patient to the appropriate optician or technician, explaining the recommendations for eyeglasses and/or contact lenses made for the patient
  • Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed
  • Participate in-practice meetings / projects as requested
  • Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. (in an office without a PCC)
  • Calls all no shows or cancelled patients to reschedule appointments (in an office without a PCC)
  • Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.
  • Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organization
  • Performs other duties within the practice as requested and as time allows

Qualifications

  • High School or GED qualification
  • Minimum 1-year experience evaluating patients for eye exams and dispensing eye exam medications
  • Familiarity with medical terms associated with eye treatment
  • Effective & professional verbal communication skills to discuss prescriptions and treatment plans
  • Models' professionalism and a high level of personal and professional integrity through words and actions; able to put personal feelings aside when conducting business or working on tasks

Benefits

  • 401(k) with Match
  • Medical/Dental/Life/STD/LTD
  • Vision Service Plan
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

  • This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
  • Effective verbal and written communication skills to effectively work with co-workers and outside vendors and prepare concise and accurate documentation.
  • Prior experience maintaining patients' records / files per HIPAA regulations.
  • Entry level PC skills to include MC Office, Windows, and Word Processing
  • Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual.

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