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Remote Adobe Customer Service Jobs in Rochester, MN

micro1 AI

Biostatistician

Rochester, MN · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Mayo Clinic

Specialist-HIMS

Rochester, MN · On-site +1

$16.50 - $21.75/hr

Prefer that the candidate has prior ROI experience and customer service experience. Analyzes ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

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How much do remote adobe customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote adobe customer service in Rochester, MN is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.97 per hour, depending on experience, location, and employer.

Does Adobe hire remote workers?

Adobe offers remote customer service positions, including roles for Adobe Customer Service representatives. These jobs often require strong communication skills and familiarity with Adobe products, and many positions are fully remote or hybrid depending on the role and location requirements.

Does Adobe have customer service?

Adobe offers customer service through various channels, including online support, live chat, and phone assistance for its products and services. As a remote Adobe customer service representative, strong communication skills and familiarity with Adobe software are important for assisting customers effectively.

What is the difference between Remote Adobe Customer Service vs Remote Technical Support Specialist?

AspectRemote Adobe Customer ServiceRemote Technical Support Specialist
Required CredentialsCustomer service experience, Adobe product knowledgeTechnical certifications, IT or software support background
Work EnvironmentHome office, customer interaction via chat, email, phoneHome office, troubleshooting technical issues
Employer & Industry UsageAdobe, software & creative industriesIT companies, software providers
Common Search & Comparison IntentCustomer service roles involving Adobe productsTechnical troubleshooting roles for software products

Remote Adobe Customer Service focuses on assisting customers with Adobe products through communication channels, emphasizing customer satisfaction. In contrast, Remote Technical Support Specialists handle technical issues, troubleshooting software problems. Both roles often require related knowledge of software, but the technical support role demands more technical certifications and troubleshooting skills.

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Biostatistician

micro1 AI

Rochester, MN • Remote

$60 - $65/hr

Part-time

Posted 7 days ago

Job description

Role Title: Biostatistician


Role Type: Contractor


Location: Remote


micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a dynamic customer project focused on AI-assisted clinical research. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Author and review evaluation tasks that require deriving, reproducing, or validating statistical outputs from clinical datasets and associated tables, figures, and listings (TFLs).
  2. Apply expert judgment to assess the correctness and consistency of reported estimates, confidence intervals, p-values, analysis populations, and missing data handling in alignment with the statistical analysis plan (SAP).
  3. Identify discrepancies between statistical outputs and their narrative descriptions in clinical study reports (CSR), including subtle errors in population definitions, censoring rules, or multiplicity handling.
  4. Establish defensible ground truth for each evaluation task, documenting the derivation process to enable independent verification.
  5. Provide structured written rationales distinguishing true statistical errors from acceptable methodological alternatives, employing clear and concise communication.
  6. Collaborate with a multidisciplinary project team, providing statistical insights and feedback as needed to refine evaluation tasks and criteria.


Preferred Qualifications

  1. 5+ years as a biostatistician supporting clinical trials at a sponsor, CRO, or academic trials unit.
  2. Hands-on experience producing or quality controlling TFLs for regulatory submissions and working directly from CDISC SDTM/ADaM datasets.
  3. Solid understanding of statistical methods used in confirmatory trials, including survival analysis, mixed models, covariate adjustment, multiplicity control, and estimand and missing-data strategies under ICH E9(R1).
  4. Proficiency in SAS and/or R, with the ability to independently reproduce analyses from written specifications.
  5. Ability to interpret SAPs and ensure reported results are consistent with pre-specified analyses.
  6. Advanced degree (MSc or PhD) in Biostatistics, Statistics, or a closely related quantitative field.
  7. Nice to have: Experience as lead statistician on pivotal/registrational studies, authoring or reviewing CSR statistical sections, oncology endpoint expertise, and exposure to AI-assisted statistical review tools.

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