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Remote Address Verification Service Jobs in Arizona

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ... Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ... Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a ...

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Remote Address Verification Service information

What are some common challenges faced when working in a Remote Address Verification Service role, and how can they be addressed?

Professionals in remote address verification often encounter challenges such as dealing with incomplete or inconsistent data, verifying addresses across different regions or countries, and ensuring compliance with data privacy regulations. To address these issues, it's important to use reliable verification tools, maintain clear communication with clients or internal teams, and stay updated on relevant legal requirements. Additionally, collaborating with IT and customer support teams can help resolve discrepancies efficiently and maintain high accuracy in verification results.

What is a Remote Address Verification Service?

A Remote Address Verification Service is a digital solution that verifies the authenticity and accuracy of an individual's or business's address without requiring in-person visits. These services use databases, geolocation tools, postal records, and sometimes user-provided documents to confirm that an address is valid and belongs to the specified person or entity. They are commonly used for fraud prevention, regulatory compliance, and ensuring secure delivery of goods or services. Remote address verification is especially important for online businesses and financial institutions that need to verify customer information remotely.

What is the difference between Remote Address Verification Service vs Remote Customer Support Specialist?

FeatureRemote Address Verification ServiceRemote Customer Support Specialist
Primary FunctionVerifies customer addresses for fraud prevention and complianceProvides customer assistance and resolves product or service issues
Required CredentialsData verification skills, basic technical knowledgeCommunication skills, customer service experience
Work EnvironmentOnline platforms, verification toolsHelpdesk software, communication channels
Industry UsageFinance, e-commerce, logisticsRetail, tech, service industries

The Remote Address Verification Service focuses on validating customer addresses to prevent fraud, while a Remote Customer Support Specialist handles customer inquiries and issues. Both roles are remote, but their core functions and required skills differ significantly, catering to different industry needs.

What are the key skills and qualifications needed to thrive as a Remote Address Verification Specialist, and why are they important?

To thrive as a Remote Address Verification Specialist, you need attention to detail, strong data entry skills, and familiarity with address validation protocols, often supported by a high school diploma or equivalent. Proficiency with address verification software, CRM systems, and online mapping tools is typically required. Excellent communication, problem-solving abilities, and reliability are important soft skills for efficiently resolving discrepancies and maintaining accuracy. These skills and qualities are essential to ensure data integrity, prevent errors, and support effective business operations.
What are the most commonly searched types of Address Verification Service jobs in Arizona? The most popular types of Address Verification Service jobs in Arizona are:
What are popular job titles related to Remote Address Verification Service jobs in Arizona? For Remote Address Verification Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Address Verification Service jobs in Arizona look for? The top searched job categories for Remote Address Verification Service jobs in Arizona are:
What cities in Arizona are hiring for Remote Address Verification Service jobs? Cities in Arizona with the most Remote Address Verification Service job openings:
Remote Address Verification Service jobs near you
Service Coordinator (Hybrid Remote)

Service Coordinator (Hybrid Remote)

Orthoscan, Inc.

Scottsdale, AZ • On-site, Remote

$20 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Ziehm Imaging - Orthoscan Inc. is currently seeking a motivated, career-oriented professional with a positive can-do attitude to join our team as a full-time Service Coordinator.
Why Work for Ziehm Imaging - Orthoscan Inc.?
There's something special about Ziehm-Orthoscan. There's a sense of pride that comes from building a product that helps improve people's lives and making the most of ourselves as a company and as individuals. We know the success of Ziehm-Orthoscan depends on every employee in our organization, it is our people who make the difference. We are on a new journey of growth, building on our assets: our brand, our financial strength, our global reach, and the strong commitment of our management and employees. Our journey focuses on leveraging our strengths to become a truly sustainable growth company and, ultimately, one of the most respected companies in the world.
What do we offer?
  • Hybrid remote work
  • The challenge of meaningful work - we offer constant opportunities to grow and develop world-class skills and a truly rewarding career.
  • A unique culture where people convert their passion into action.
  • The kind of competitive compensation you would expect from a world leader.
  • Ten paid holidays plus a generous PTO and vacation time plan.
  • Great benefit plans, major medical, dental and vision.
  • Company 401(k) plan with an employer match.

What do we expect from you?
  • You have a passion for serving others.
  • Creative and fresh thinking in your work.
  • A spirit of collaboration - you thrive when you work with a diverse range of people with different views, perspectives and priorities.
  • The ability and experience to perform the job duties successfully.

JOB SUMMARY:
Under the direction of the Customer Satisfaction Manager, the Service Coordinator is responsible for completing a variety of data entry assignments, maintaining logs, scheduling installations, tracking and processing Return Authorizations (RA's), and for providing customer service to in-coming callers and to other departmental personnel as needed.
ESSENTIAL FUNCTIONS:
  • Continually provide exceptional customer service to both customers and internal stakeholders.
  • Coordinates service dispatch calls, obtains purchase orders, complete forms for parts to be shipped by A/R.
  • Serves as a liaison for Service to Sales and Accounting Departments.
  • Logs customer concerns using standard processes and within regulatory guidelines and serves as a liaison for service to all departments.
  • Work with Sales Coordinator to schedule installations both Domestically and Internationally. Updates dispatch logs including the closing of Service calls on a daily basis.
  • Track Return Authorization (RA'S). Creates, closes and sends the appropriate documentation to customers for return parts.
  • Schedules incoming Service requests with appropriate Service team members.
  • Responsible for part ordering for customer orders.
  • Participate in weekly department meetings.
  • Responsible for escalating customer complaints to Regulatory Affairs or responsible department.
  • Creates estimates, obtains purchase orders, and verifies billing accuracy.
  • Coordinates with sales and accounting to set up new customers and resolve contract/warranty concerns.
  • Verify service reports for accounting department to process for customer invoicing.
  • Follows the company's Quality Policy, The Department's Quality Objectives, and understands how the work performed impacts Quality and overall customer satisfaction.

BASIC QUALIFICATIONS:
Education:
  • High School Diploma or GED

Experience:
  • Minimum 2 - 3 years of customer service experience with an emphasis on addressing email inquiries and phone calls.
  • Must have strong computer skills with various Microsoft applications.
  • Salesforce or ServiceMax experience is a plus.
  • Previous experience in the medical field is a plus.
  • Scheduling and logistics experience is strongly preferred.

COMPENTENCIES:
  • Ability to work professionally with many different personalities and customers.
  • Demonstrated passion for problem solving and serving customers.
  • Excellent oral and written communication skills with a passion for working with customers.
  • Ability to adapt and work efficiently in a rapidly changing dynamic environment with a willingness to manage multiple simultaneous projects.
  • Strong desire to work in a team environment while contributing to the team success.

WORKING CONDITIONS:
  • Must be able to reliably commute to the office.
  • While in the office, work is performed in an office environment with peers in a team setting.
  • Remote work should be performed from a home office setting and should not be performed in a public location.
  • Ability to work from home (must have strong internet connection)

Work Schedule:
  • Typical workweeks are Monday through Friday, standard 40 hours with occasional overtime as needed to meet customer needs.
  • Optional Hybrid work schedule/split work week available after successful completion of training and 90-day review period. Hybrid schedule may be subject to change in order to meet business needs.
  • May require PPE and periodic exposure to low dose radiation.

We support a drug free work environment.
Ziehm Orthoscan is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.

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