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Remote Account Representative Jobs in Decatur, TX

Sales Representative We're looking for remote part time or full time independent sales representatives to market a highly unique identity theft protection service to consumers, business owners, and ...

Sales Representative We're looking for remote part time or full time independent sales representatives to market a highly unique identity theft protection service to consumers, business owners, and ...

Contract | Full-Time | Remote Job Summary: The Customer Care Representative is a key player in ... Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO ...

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Remote Account Representative information

See Decatur, TX salary details

$23.2K

$50.4K

$82.2K

How much do remote account representative jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote account representative in Decatur, TX is $50,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $63,000.00 per year, depending on experience, location, and employer.

What is a remote account representative?

A Remote Account Representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction—all while working remotely. They handle customer inquiries, process orders, and provide support to meet sales and retention goals. Strong communication and organizational skills are essential for success in this role. Depending on the company, they may also be responsible for cold calling, upselling, or troubleshooting client issues.

What are the key skills and qualifications needed to thrive as a remote account representative?

To thrive as a Remote Account Representative, you need strong communication skills, customer relationship management abilities, and experience in sales or account management, usually supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce, proficiency in virtual meeting tools, and basic data entry are commonly required. Excellent time management, self-motivation, and problem-solving skills help individuals stand out in this remote setting. These competencies ensure effective client engagement, efficient workflow management, and the ability to meet or exceed targets from a remote environment.

What are some common challenges faced by remote account representatives, and how can these be overcome?

One common challenge for Remote Account Representatives is maintaining clear and consistent communication with clients and team members due to the virtual nature of the role. It can also be difficult to stay organized and motivated without direct in-person supervision or support. To overcome these challenges, it’s important to establish a routine, use digital collaboration tools effectively, and proactively schedule check-ins with clients and colleagues. Successful representatives often leverage CRM systems to track interactions and set reminders for follow-ups, ensuring they can deliver excellent customer service and meet sales goals.

What are popular job titles related to Remote Account Representative jobs in Decatur, TX?

For Remote Account Representative jobs in Decatur, TX, the most frequently searched job titles are:

What cities near Decatur, TX are hiring for Remote Account Representative jobs?

Cities near Decatur, TX with the most Remote Account Representative job openings:

Infographic showing various Remote Account Representative job openings in Decatur, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $50,427 per year, or $24.2 per hour.

Medical Customer Service Representative

Addison Group

Fort Worth, TX • Remote

$17/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 18 days ago


Job description

Job Title: Customer Service Representative

Location (City, State): Fort Worth, TX (Remote after training; must be local to the DFW area)

Industry: Healthcare | Revenue Cycle | Customer Service

Pay: $17.00/hour

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

About Our Client:

Addison Group is partnering with a leading healthcare services organization that supports providers through payment integrity and claims-related solutions. Our client is seeking Customer Service Representatives who are passionate about delivering exceptional service and thrive in a fast-paced, team-oriented environment.

Job Description:

Our client is hiring Customer Service Representatives to provide support to healthcare providers and internal teams by handling inbound inquiries, researching account information, and communicating resolutions. This role requires strong communication skills, attention to detail, and the ability to manage multiple systems while delivering a high level of customer service.

Key Responsibilities:

  • Answer inbound phone calls and respond to voicemail messages promptly.
  • Manage incoming emails from healthcare providers, clients, and internal departments.
  • Research provider accounts and review case history using internal software systems.
  • Collaborate with supervisors and cross-functional teams to resolve questions and determine appropriate next steps.
  • Communicate findings and resolutions to healthcare providers in a professional and courteous manner.
  • Maintain accurate documentation, reports, and spreadsheets.
  • Ensure all interactions and documentation meet quality and compliance standards.
  • Provide timely, accurate customer service while managing multiple priorities throughout the day.

Qualifications:

  • At least 1 year of experience in the healthcare industry (clinical, administrative, insurance, medical office, or related experience accepted).
  • Must reside in the Dallas-Fort Worth area.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Experience working with multiple computer systems and databases.
  • Knowledge of Workers' Compensation fee schedules and regulations is preferred.
  • Strong written communication skills with excellent grammar, spelling, and punctuation.
  • Highly organized with exceptional attention to detail and strong problem-solving skills.
  • Ability to work independently after completing training.

Additional Details:

  • Number of Openings: 2
  • Employment Type: Direct Hire
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM
  • Training: First two weeks completed onsite in Fort Worth, followed by a fully remote work schedule.
  • Work Setting: Hybrid (Onsite Training → Remote)
  • Systems Used: MedCheck, SCheck, Salesforce
  • Interview Process: One virtual interview with the hiring manager.
  • Start Date: ASAP

Perks:

  • Remote work after completing onsite training
  • Direct Hire opportunity with long-term career growth
  • Consistent weekday schedule with no evenings or weekends
  • Supportive team environment
  • Opportunity to gain experience with healthcare payment integrity and provider relations
  • Comprehensive onboarding and hands-on training 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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