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Remote Access Point Representative Jobs in Edmonton, AB

Aspire IT Systems LLC

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Account Associate - Remote - Canada

Edmonton, AB · Remote

CA$50K - CA$65K/yr

... access, wireless, switching, AV-over-IP, and media infrastructure. Match the solution to each ... Represent Aspire at customer meetings, partner sessions, and targeted industry events. What you ...

OCPA

Product Tester - Remote

Sherwood Park, AB · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Have access to a computer and a reliable internet connection * Have access to a digital camera or ...

OCPA

Remote Product Tester

Spruce Grove, AB · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Have access to a computer and a reliable internet connection * Have access to a digital camera or ...

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Remote Access Point Representative information

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Edmonton, AB?

For Remote Access Point Representative jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Access Point Representative jobs in Edmonton, AB look for?

The top searched job categories for Remote Access Point Representative jobs in Edmonton, AB are:

Remote Access Point Representative jobs near you

Point of Contact (PoC) - Community Outreach & Participant Coordinator

Edmonton, AB • Remote

TSMG
See more jobs at TSMGexternal

Full-time

Re-posted 10 days ago

Job description

About the Project

TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we are looking for proactive Point of Contact (PoC) Coordinators who will build relationships with local communities and businesses, recruit participant groups, and coordinate project activities.

This role is ideal for someone with strong communication and organizational skills who enjoys networking and working with people.

Success in This Role

A successful Point of Contact Coordinator consistently builds strong local partnerships, recruits qualified participant groups, ensures smooth communication throughout the project, and helps maintain high participant engagement and successful completion of scheduled recording sessions.

What You Will Do:
  • Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
  • Build and maintain relationships with community leaders and business representatives.
  • Recruit groups of participants who meet the project requirements.
  • Explain the project scope, participation process, compensation, and expectations to potential participants.
  • Coordinate participant schedules and ensure recording sessions are properly organized.
  • Act as the main point of contact between participants and the TSMG operations team.
  • Track participant progress and maintain accurate recruitment and attendance records.
  • Help resolve participant questions or logistical issues throughout the project.
  • Ensure all participants receive and complete the required onboarding information and documentation.
  • Support participant retention by maintaining regular communication and engagement.
  • Report recruitment progress and project updates to the TSMG team.
Requirements
  • Excellent communication and interpersonal skills.
  • Comfortable reaching out to businesses, organizations, and community groups.
  • Strong organizational and time management skills.
  • Ability to coordinate multiple participants and schedules simultaneously.
  • Confident using email, spreadsheets, messaging applications, and online meeting tools.
  • Basic English communication skills (additional local language proficiency is required for your market).
  • Self-motivated and able to work independently.
  • Reliable internet connection and access to a computer or smartphone.
  • Previous experience in recruitment, sales, customer service, community management, event coordination, or business development is preferred but not required.
Preferred Background

Experience in one or more of the following areas is considered an advantage:

  • Recruitment or talent acquisition
  • Community management
  • Sales or business development
  • Customer success or customer support
  • Event coordination
  • NGO or volunteer coordination
  • University or student organization leadership
What Makes a Great Candidate
  • Enjoys meeting new people and building professional relationships.
  • Persuasive and confident communicator.
  • Well connected within local communities or business networks.
  • Highly organized and dependable.
  • Able to motivate participants and maintain engagement throughout the project.
  • Problem solver with a proactive attitude.
Working Conditions
  • Flexible, project-based engagement.
  • Remote work with occasional local meetings or visits to partner organizations if required.
  • Flexible working hours based on recruitment goals and participant availability.
  • Training and onboarding provided by TSMG before project launch.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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