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Remote Access Point Representative Jobs in Edison, NJ

RemX

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Remote Helpdesk Support Representative (Temporary)

New York, NY · Remote

$18/hr

As a Tier 1 Technical Support Representative, you will serve as the first point of contact for ... Investigate and resolve technical issues related to firewall access, driver installation, and ...

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Zolo Capital

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Remote MCA Sales Representative

New York, NY · Remote

$100K - $250K/yr

What We Provide Zolo Capital gives remote reps the tools to operate like professionals from day one ... You will have access to lead flow, CRM pipeline tracking, communication tools, AI-supported ...

Phyton Talent Advisors

Pension Representative

New York, NY · On-site +1

$54K/yr

This is a fully remote role, but because of occasional meetings in the NYC office, candidates must ... Serve as a primary point of contact for members by responding to inquiries through phone, email ...

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All JobsAccess Point Representative JobsRemote Access Point Representative JobsRemote Access Point Representative Jobs in Edison, NJ

Remote Access Point Representative information

See Edison, NJ salary details

$15

$22

$30

How much do remote access point representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote access point representative in Edison, NJ is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Edison, NJ? For Remote Access Point Representative jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Edison, NJ look for? The top searched job categories for Remote Access Point Representative jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Access Point Representative jobs? Cities near Edison, NJ with the most Remote Access Point Representative job openings:
Remote Access Point Representative jobs near you
Infographic showing various Remote Access Point Representative job openings in Edison, NJ as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.
Remote Helpdesk Support Representative (Temporary)

Remote Helpdesk Support Representative (Temporary)

RemX

New York, NY • Remote

$18/hr

Temporary

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

NOW HIRING! Remote Helpdesk Support Representative (Temporary)

Pay Rate: $18.00 per hour
Location: Remote (Must reside within the United States)
Assignment Length: Temporary position for approximately 2–3 months, beginning August 10


About the Opportunity:

We are seeking a customer-focused and technically savvy Helpdesk Support Representative to join a Tier 1 Technical Support team on a temporary basis. This fully remote role is ideal for individuals who enjoy troubleshooting technology, assisting customers, and making a positive impact by supporting students, families, educators, and service providers.


Position Summary:

As a Tier 1 Technical Support Representative, you will serve as the first point of contact for customers through phone, chat, and email support. You will troubleshoot technical issues, provide exceptional customer service, document interactions, and escalate more complex concerns when needed. This role requires strong communication, problem-solving skills, and the ability to work independently in a remote environment.


Key Responsibilities:

  • Respond to customer inquiries through inbound calls, chats, and emails.
  • Prioritize and manage support requests based on urgency and impact.
  • Troubleshoot basic technical and user-related issues involving webcams, microphones, and web-based platforms.
  • Assist users remotely through phone support, chat support, and remote access tools.
  • Investigate and resolve technical issues related to firewall access, driver installation, and Windows and Mac operating systems.
  • Collaborate with school district IT staff, homeschooling families, and service providers to ensure seamless service delivery.
  • Accurately document all customer interactions and resolutions within Salesforce.
  • Research and identify solutions to new or previously unresolved issues.
  • Triage and escalate complex technical issues to Tier 2 Support when appropriate.
  • Respond to provider and customer billing inquiries.
  • Enter and maintain school and student information within company systems.
  • Process and fulfill equipment orders for schools and students.
  • Provide support to parents, students, teachers, and service providers.


Qualifications:

  • Prior customer service, help desk, technical support, or call center experience preferred.
  • Strong troubleshooting and problem-solving abilities.
  • Familiarity with Windows and Mac operating systems.
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage priorities in a fast-paced remote environment.
  • Experience with Salesforce, CRM systems, or ticketing platforms is a plus.
  • Comfortable providing support through phone, email, chat, and remote access tools.
  • Strong attention to detail and documentation skills.

Company Description

You will have the opportunity to work on impactful construction projects while collaborating with a talented team of professionals dedicated to delivering exceptional results.
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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