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Remote Access Point Representative Jobs in Cleveland, OH

Imh

Patient Access Acute Coordinator

Cleveland, OH · On-site +1

$24.60 - $37.46/hr

Must currently be at a Patient Access Acute Representative II level, having passed the Level II ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

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Remote Access Point Representative information

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How much do remote access point representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote access point representative in Cleveland, OH is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Cleveland, OH? For Remote Access Point Representative jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Cleveland, OH look for? The top searched job categories for Remote Access Point Representative jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Remote Access Point Representative jobs? Cities near Cleveland, OH with the most Remote Access Point Representative job openings:
Remote Access Point Representative jobs near you

Patient Access Representative I - Remote

Cleveland Clinic

Cleveland, OH • Remote

$15.75 - $21.65/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Cleveland Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 908 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers

Job description

**Applicants must reside in Northeast Ohio**

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Access Representative, your responsibilityis to deliver an exceptional experience to patients,familiesand visitors, from the moment they enter to the time they return home. You willassistthem with everything from registration and information gathering to payment collection and insurance verification.This role is a great steppingstonetootherpositionswithin Customer Service and various departments withinClevelandClinic.

This is a remote position. A caregiver in this role will work a part-time schedule of 20 hours per week, with shifts from 10:00am to 9:00pm, including a one-hour lunch break. The schedule follows a biweekly rotation: Week 1 includes Wednesday and Saturday, and Week 2 includes Sunday and Wednesday. This role requires participation in both weekend and holiday rotations.

Although this is a remote position, the first two weeks of this position will be designated towards EPIC training. The training is Monday-Friday 8:00 am-4:30 pm on-site at Main Campus. You will need to attend all days of this training.

A caregiver who excels in this role will:

  • Perform registration and obtain information about demographics, insurance, medical and financial.
  • Crosstrain tostaffall areas of patient access, such as front desk, admitting office,EDand cash register.
  • Function as a Super User and act as a resource fortraining ofnew caregivers.
  • Provide registration and cash collection access in Epic.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma or GED and two years of experience in a customer facing role
  • ORanAssociate's Degreeand one year of experience
  • ORaBachelor's Degree
  • Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
  • Basic PC software application knowledge and ability to use multiple data systems
  • Excellent communication, organizational and interpersonal skills

Physical Requirements:

  • Dexterity sufficient to operate a PC and other office equipment.
  • Requires extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Must be able to navigate various locations and function in a fast-paced, hectic environment.
  • Ability to lift and transport up to 25 pounds.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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