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Remote Access Point Representative Jobs in Alabaster, AL

Infrastructure Engineer Sr

Birmingham, AL · On-site +1

$101K - $138K/yr

... secure remote access solutions Ability to partner with network and security teams to ensure ... point for complex infrastructure issues Mentors junior engineers and contributes toknowledge ...

Customer Service Representative I

Birmingham, AL · Remote

$15 - $20.50/hr

As a Customer Success Rep, you will provide exceptional, proactive support through a remote work ... Serve as the main point of contact for Moultrie customers via phone and any other channels deemed ...

Virtual Customer Care Representative

Hoover, AL · On-site +1

$14 - $19.25/hr

... using remote assessment, digital communication, and virtual technology. Clear and proactive ... Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision ...

Moss Point, MS (ASP) - Ammonia production & filling How will you CONTRIBUTE and GROW? At Airgas, we ... Early Access: Your benefits start after just 30 days of employmen t Airgas Specialty Products (ASP ...

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Remote Access Point Representative information

See Alabaster, AL salary details

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How much do remote access point representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote access point representative in Alabaster, AL is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What job categories do people searching Remote Access Point Representative jobs in Alabaster, AL look for? The top searched job categories for Remote Access Point Representative jobs in Alabaster, AL are:
What cities near Alabaster, AL are hiring for Remote Access Point Representative jobs? Cities near Alabaster, AL with the most Remote Access Point Representative job openings:
Patient Access Representative Remote in Jacksonville, FL or Birmingham, AL

Patient Access Representative Remote in Jacksonville, FL or Birmingham, AL

Complete Health

Vestavia Hills, AL • Remote

$17.50 - $18.50/hr

Other

Posted 3 days ago


Complete Health rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Location: Remote in the Jacksonville, FL or Birmingham, AL area
Pay: $17.50 - $18.50/hr
Schedule: 10:30am-7pm EST
SUMMARY OF JOB DUTIES:
A Patient Access Representative has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls. This role requires a high level of comfort with Electronic Medical Records.
ESSENTIAL JOB FUNCTIONS:
  • Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
  • Responsible for collecting existing and new patient insurance information for insurance verification purpose
  • Responsible for entering data into EMR, as well as maintaining the integrity and accuracy of the data
  • Take or respond to telephone calls promptly to establish or confirm appointments
  • Utilize appropriate schedule codes for scheduling office and hospital based medical procedures, for patients with appropriate provider and time/location slot
  • Provide support to other members of the department as needed.
  • Demonstrate compassion and understanding for the patient and caring parties.
  • Display patience in understanding and satisfying patient's request.
  • Maintain an adequate level of productivity as defined with the Call Center Supervisor.
  • Provide patient support and take appropriate action in response to patient inquiries regarding appointments, referrals, billing, prescription and other medical services and programs within the Complete Health family of Primary Care practices.
  • Accurately registering new patients to include all demographics and insurance information.
  • Written communication in the EMR with individual providers and staff relative to patient calls.
  • Making outbound calls for outreach to schedule appointments such as Annual Wellness exams and obtain other beneficial information from patients.
  • Ability to handle a 3-way call with patient & insurance company to change Primary Care Provider, when necessary.
  • Appropriately transferring calls to the correct person who can help the caller (i.e. billing questions).
  • Following all privacy guidelines as set forth in HIPAA.
  • Ongoing personal/professional development through training.
  • Commitment to putting our patients first-always.
https://info.flclearinghouse.com/
MINIMUM REQUIREMENTS
  • Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience.
  • Must demonstrate consistent professional conduct and meticulous attention to detail.
  • Must possess excellent verbal and written communication skills.
  • Must have interpersonal skills with patients, staff, and other healthcare professionals.
  • Critical thinking skills and a positive attitude essential.
  • Familiarity with EMR system preferred; specifically, Athena EMR experience will be helpful.
  • A consistent work history with the desire to build a long-term career is mandatory.

WORKING ENVIRONMENT
The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required. Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by the Patient Access Representative. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Patient Access Representative may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision.

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