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Remote Access Point Representative Jobs in Minnesota

Sales Representative

Minneapolis, MN · On-site +1

$80K - $105K/yr

Remote Opportunity after training and licensing. No territory restrictions - serve clients ... access to industry-leading resources, we offer a partnership designed to help you thrive. We ...

Remote Opportunity after training and licensing. No territory restrictions -- serve clients ... access to industry-leading resources, we offer a partnership designed to help you thrive. We ...

This is a remote (virtual) field-based sales position that must be located within the geographic ... Manage and grow an existing book of business from day one, with access to established customer ...

This is a remote (virtual) field-based sales position that must be located within the geographic ... Manage and grow an existingbook of businessfrom day one,with access to established customer ...

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Remote Access Point Representative information

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Minnesota? For Remote Access Point Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Minnesota look for? The top searched job categories for Remote Access Point Representative jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Access Point Representative jobs? Cities in Minnesota with the most Remote Access Point Representative job openings:
Applicant Call Representative

Applicant Call Representative

Internet Brands

Minneapolis, MN • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

39th of 191 rated software companies


Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Applicant Call Representatives to join our high-volume call center team based in Minneapolis, MN.

About Us: Premier Disability Services, LLC is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits.
About the Role: The role will assist claimants with completing the Security Disability application, by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30-45 minutes, and the Applicant Call Representative must demonstrate patience and empathy. The position must ensure that the application is completed fully and accurately.
Compensation: $14.50/hr (remote) OR $18.00/hr (onsite in MN) with the opportunity to earn up to $750/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only - Pay Starts at $18/hr
All other listed states: Remote - Pay starts at $14.50/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
Responsibilities:
  • Completes the online application for the claimant.
  • Asks a series of personal medical questions.
  • Uses several systems to complete the process. Website, internal, and order management
  • systems.
  • Demonstrate Empathy, Compassion, and Patience.
  • Maintain confidentiality of sensitive information
  • Meet productivity and quality goals.
  • Use of call management software to answer calls, adhere to specified schedule, and breaks.
Qualifications:
  • Previous experience in a call center environment.
  • Customer service orientated with demonstrated ability to show empathy.
  • Excellent written and verbal communication skills
  • Must be patient and inclined to help others.
  • Must be detail oriented.
  • Ability to achieve high productivity and quality standards.
  • Proficient working knowledge of Windows OS, Internet, and associated software.
  • BILINGUAL - English/Spanish a plus.
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.
Employment Type: Full-Time

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