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Remote Academic Advisor Jobs in Chaska, MN (NOW HIRING)

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All JobsAcademic Advisor JobsRemote Academic Advisor JobsRemote Academic Advisor Jobs in Chaska, MN

Remote Academic Advisor information

See Chaska, MN salary details

$31.1K

$50.9K

$69.2K

How much do remote academic advisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote academic advisor in Chaska, MN is $50,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $55,200.00 per year, depending on experience, location, and employer.

What is a remote academic advisor?

Remote Academic Advisors are professionals who provide guidance and support to students regarding their academic goals, course selection, and degree requirements, but they do so virtually rather than in person. Using phone, email, video conferencing, and online platforms, they assist students with academic planning, troubleshoot registration issues, and connect students to resources, regardless of their physical location. This role is especially important for online learners or students who need flexible access to advising services.

What does a remote academic advisor do?

A remote academic advisor is a telecommute position at a college or university. In this role, you work from home or another setting outside of an office and advise students on courses they need to complete to earn their degree. You also help with student admissions and work to improve student retention. Your duties may include monitoring students’ degree progress, helping students plan their academic path, and supporting students as they work toward their educational and career goals. Other responsibilities include interpreting institutional procedures, policies, and requirements, as well as assisting with freshman orientation.

What are the key skills and qualifications needed to thrive as a remote academic advisor?

To thrive as a Remote Academic Advisor, you need a strong background in education, counseling, or a related field, often supported by a bachelor's or master’s degree. Proficiency with student information systems, virtual communication platforms, and CRM software is typically required. Exceptional communication, active listening, and organizational skills help advisors build trust and effectively guide students from a distance. These skills and tools are vital for supporting student success and retention in virtual learning environments.

How do remote academic advisors effectively support students and maintain engagement despite working virtually?

Remote Academic Advisors use a variety of digital communication tools—such as video calls, emails, and instant messaging—to provide personalized guidance and build relationships with students. They schedule regular check-ins, host virtual workshops, and utilize online platforms to monitor student progress and address concerns promptly. While working remotely can present challenges in fostering connection, successful advisors often develop strong organizational skills and proactive communication strategies to ensure students feel supported and engaged. Collaboration with faculty and campus resources is also key, typically occurring through virtual meetings and shared digital workspaces.

What is the difference between Remote Academic Advisor vs Remote Admissions Counselor?

AspectRemote Academic AdvisorRemote Admissions Counselor
Required CredentialsBachelor's degree, advising certifications often preferredBachelor's degree, admissions or counseling experience beneficial
Work EnvironmentOnline student advising, academic planningOnline recruitment, student enrollment support
Employer & Industry UsageEducational institutions, universitiesColleges, universities, online education providers
Common Search & ComparisonAcademic advising rolesAdmissions and enrollment roles

Remote Academic Advisors focus on guiding students academically and providing ongoing support, while Remote Admissions Counselors primarily handle student recruitment and enrollment processes. Both roles require similar educational backgrounds and are common in online education settings, but they serve different stages of the student lifecycle.

More about Remote Academic Advisor jobs

What cities near Chaska, MN are hiring for Remote Academic Advisor jobs?

Cities near Chaska, MN with the most Remote Academic Advisor job openings:

Remote Academic Advisor jobs near you
Infographic showing various Remote Academic Advisor job openings in Chaska, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,881 per year, or $24.5 per hour.

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Hennepin Healthcare

Minneapolis, MN • On-site, Remote

$16.25 - $21/hr

Full-time

Re-posted 7 days ago

Hennepin Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

267th of 898 rated healthcare providers

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*
*Applicants will need to be within a 100-mile radius of our downtown campus.
The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.
The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.
Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.
Purpose of this position: Under general supervision, the Connection Advisor Outreach answers incoming calls and meets caller's needs, confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for clinics or services using call center, electronic health record and departmental technology. Provides Outreach Services for assigned departments and programs, including but not limited to Centralized Referrals, Active Request Orders, Care Everywhere, and Discharge Appointments. Answers inquiries and questions, troubleshoots complex issues, and provides information. Promote patient and Provider satisfaction and advance the continuum of care.
RESPONSIBILITIES
  • Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages
  • Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures
  • Handles complex scheduling that often requires multiple appointments or with different providers and modalities
  • Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller
  • Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures
  • Assists with shadowing and mentoring newly onboarded Connection Advisor Associate, and Connection Advisor Intermediate and Senior team members
  • Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed
  • Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices
  • Completes all work assignments within the time allowed
  • Requests and processes payments for co-pays, pre-pays, and outstanding balances
  • Meets all key performance and call quality standards
  • Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed
  • Performs other duties as assigned, but only after appropriate training

The Connection Advisor - Outreach performs the same duties as the Connection Advisor - Intermediate and Senior but is distinguished due to these additional functions:
  • Supports all scheduling teams in the Connection Center by accepting overflow calls to ensure service level agreements are met
  • Makes outreach calls to coordinate higher levels of care appointments for internal and outgoing referrals. Includes work queue management, coordination of multi-level services, providers, procedures, and care rooms to meet the needs of the care plan
  • Assists inpatient care units with hospital discharge and referral scheduling
  • Partners with Clinics and Service departments to meet the clinical scheduling needs of the referral or order
  • Uses Epic or Outlook communication tools for timely status updates to patients, Providers, and referring facilities
  • Enters and creates a new patient record for incoming referral services to HHS accurately and efficiently. Prepares documents for transfer to the patient record using Epic scanning tools
  • Works in EPIC work queues following standard work and departmental policies and procedures
  • Handles Care Everywhere incoming messages regarding outside patient care, messages, or referrals
  • Processes incoming automated referral messages through the Mitel ACD system

QUALIFICATIONS
Minimum Qualifications:
  • High School Diploma
  • Two years data look-up/data entry experience
  • Two years' experience in customer service involving complex analytical problem-solving skills
  • One year experience, a combination of Connection Advisor Associate, Connection Advisor Intermediate, and Senior positions
  • One year of remote work experience

-OR-
  • An approved equivalent combination of education and experience

Preferred Qualifications:
  • Two years of post-secondary education
  • Healthcare Call Center experience
  • Working knowledge of Epic cadence, prelude, workqueues, Care Everywhere, and MyChart
  • Patient registration experience
  • 1 month of experience in Connection Advisor - Senior Position
  • Hospital and Outpatient Referral Coordinator experience.

Knowledge/ Skills/ Abilities:
  • Excellent organizational, analytical, critical thinking, and written and verbal communication skills
  • Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds
  • Ability to work in a team environment as well as independently
  • Critical thinking skills and ability to analyze situations quickly and escalate as needed
  • Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations
  • Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones
  • Basic knowledge of medical terminology and health insurance
  • Ability to work in a fast-paced, highly structured, and continually changing environment
  • High level of attention to detail
  • Active listening skills
  • Ability to work independently and remotely
  • Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

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