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Relocation Program Manager Jobs in Massachusetts

Manages the program risk and opportunity, in accordance with specific financial goals and ... Relocation Eligible - Relocation assistance available * Please consider the following role type ...

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Relocation Program Manager information

What are the key skills and qualifications needed to thrive as a relocation program manager, and why are they important?

To thrive as a Relocation Program Manager, you need expertise in project management, logistics, and knowledge of relocation policies, typically supported by a bachelor’s degree in business or a related field. Familiarity with relocation management software, HRIS systems, and industry certifications such as Certified Relocation Professional (CRP) is highly valuable. Exceptional communication, problem-solving abilities, and cultural sensitivity are crucial soft skills for managing client expectations and coordinating with diverse stakeholders. These competencies ensure smooth transitions, client satisfaction, and cost-effective, compliant relocation processes.

What is the difference between Relocation Program Manager vs Relocation Coordinator?

AspectRelocation Program ManagerRelocation Coordinator
ResponsibilitiesOversees entire relocation programs, manages budgets, develops policies, and coordinates with multiple stakeholders.Handles day-to-day relocation logistics, assists employees, and manages individual relocation cases.
Required CredentialsTypically requires a bachelor’s degree, experience in project management, and knowledge of relocation policies.Often requires a high school diploma or associate degree, with experience in customer service or administrative roles.
Work EnvironmentWorks in corporate offices, managing teams and vendor relationships.Works closely with employees and vendors, often in an administrative or customer service setting.

The main difference is that the Relocation Program Manager oversees the entire relocation process, focusing on strategy and policy, while the Relocation Coordinator manages individual cases and logistics. Both roles are essential but differ in scope and responsibilities.

What does a relocation program manager do?

A Relocation Program Manager oversees and coordinates the process of moving employees, teams, or entire organizations from one location to another. They are responsible for planning and managing all aspects of the relocation, including logistics, budgeting, vendor selection, and ensuring a smooth transition for all parties involved. Their role also involves communicating with employees and stakeholders, managing contracts with relocation service providers, and addressing any issues that arise during the move. The goal is to minimize disruption and ensure the relocation is completed efficiently and compliantly.

What are some common challenges faced by a relocation program manager and how can they be addressed?

Relocation Program Managers often navigate complex logistics, tight timelines, and the diverse needs of relocating employees. Challenges may include coordinating with multiple vendors, managing unexpected delays, and addressing cultural adjustment issues for transferees. Effective communication, strong project management skills, and proactive problem-solving are essential to keep relocation processes on track and ensure a positive experience for all stakeholders. Building strong relationships with service providers and maintaining clear expectations with clients can help mitigate many common issues.
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Infographic showing various Relocation Program Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Technical Program Manager (NPI)

Whoop

Boston, MA • On-site

Full-time

Posted 24 days ago


Job description

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior Technical Program Manager (NPI) to lead manufacturing development and launch execution for new hardware programs. This role owns the manufacturing and operations NPI workstream from early concept through production ramp, working closely with Engineering, Operations, and manufacturing partners to ensure build readiness, factory readiness, issue resolution, and high-quality program delivery.
You'll work closely with Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, CapEx, Supply Chain, and Operations teams, both at WHOOP HQ and at production sites, to ensure our products are developed, validated, and launched on time, at scale, and at the right quality. The ideal candidate has hands-on experience supporting complex consumer electronics or high-volume hardware programs through EVT, DVT, PVT, and ramp, and is comfortable driving decisions in ambiguous, fast-moving launch environments.
RESPONSIBILITIES:
  • Own end-to-end manufacturing program execution for a hardware product from early development through mass production launch, serving as the primary manufacturing program lead.
  • Lead manufacturing readiness across EVT, DVT, PVT, pre-production, and production ramp, ensuring milestones are achieved on schedule and with high quality.
  • Develop and maintain integrated program plans, build schedules, critical paths, risk registers, issue trackers, and validation milestones across internal teams and manufacturing partners.
  • Drive manufacturing process development, documentation, optimization, and validation in partnership with Manufacturing Engineering, Test Engineering, Quality, and Operations.
  • Coordinate build planning and execution, including build objectives, factory readiness, equipment deployment, process validation, test integration, issue resolution, post-build closure, and exit criteria for each build phase.
  • Drive ramp readiness by ensuring yield, throughput, capacity, staffing, equipment, process documentation, and operational handoff criteria are understood, tracked, and achieved before mass production.
  • Establish and drive the manufacturing NPI operating cadence during critical program phases, including build readiness reviews, cross-functional issue reviews, leadership updates, timely decisions, and accountability across a focused cross-functional team.
  • Identify program risks early and drive cross-functional issue resolution with clear ownership, root cause analysis, corrective actions, escalation paths, and recovery plans while balancing schedule, quality, cost, and manufacturing readiness.
  • Communicate clear program status, key decisions, risks, and recovery plans to engineering, operations, and leadership stakeholders.
  • Build strong working relationships with contract manufacturers and suppliers to ensure successful execution of manufacturing activities and production readiness.
  • Contribute to improving manufacturing program management processes, documentation, and tools to enable more scalable and predictable NPI execution.

QUALIFICATIONS:
  • Bachelor's degree in Engineering, Supply Chain, Manufacturing, or a related technical field.
  • 5+ years of experience in technical program management, manufacturing development, hardware engineering, or a related field.
  • Experience owning at least one complete hardware product development cycle from prototype through mass production launch, including EVT, DVT, PVT, and production ramp.
  • Proven ability to independently lead manufacturing programs with cross-functional engineering teams and external manufacturing partners.
  • Experience working directly with overseas manufacturing partners, particularly in Asia, within consumer electronics or other high-volume hardware industries.
  • Strong understanding of manufacturing processes including SMT, mechanical assembly, test, validation, and pack-out.
  • Demonstrated ability to navigate ambiguity, prioritize effectively, and drive decisions across engineering and operations teams.
  • Excellent communication and organizational skills, with the ability to tailor messaging for technical teams and leadership audiences.
  • Proficiency with Excel, Jira, Confluence, Gantt/scheduling tools, Google Workspace, and PLM systems (Arena preferred).
  • Willingness to travel internationally up to 25% to support supplier builds, validation activities, and production launches.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Learn more about WHOOP.

Whoop logo

About Whoop

Sourced by ZipRecruiter

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users (Olympians, Professional Athletes, Fitness Enthusiasts, etc) to perform at a higher level through a deeper understanding of their bodies and daily lives.

Industry

Fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US

Year founded

2012