ZipRecruiter

Log In

1

Reliability Coordinator Jobs in Alberta (NOW HIRING)

Graham

Project Coordinator

Fort Saskatchewan, AB · On-site

Join a team that builds with commitment, reliability, and integrity. Apply today and help us build what matters. Your Impact Starts Here Graham is actively recruiting for a Project Coordinator to ...

Graham

Project Coordinator

Calgary, AB · On-site

Join a team that builds with commitment, reliability, and integrity. Apply today and help us build what matters. Your Impact Starts Here Graham is actively recruiting for a Project Coordinator ...

Graham

Project Coordinator - Buildings

Calgary, AB

Join a team that builds with commitment, reliability, and integrity. Apply today and help us build what matters. Your Impact Starts Here Graham is actively recruiting for a Project Coordinator ...

AltaLink

Compliance & Policy Coordinator

Calgary, AB · On-site

Support AESO compliance audits, reliability audits, spot checks, monitoring activities, and self-certifications by coordinating responses, maintaining evidence repositories, tracking requests, and ...

New

Graham

HSE Coordinator - Industrial (Temp)

Edmonton, AB · On-site

Join a team that builds with commitment, reliability, and integrity. Apply today and help us build what matters. Your Impact Starts Here Graham is actively recruiting for a HSE Coordinator supporting ...

next page

Showing results 1-20

All JobsReliability JobsReliability Coordinator JobsReliability Coordinator Jobs in Alberta

Reliability Coordinator information

See Alberta salary details

$25.5K

$78.3K

$157.5K

How much do reliability coordinator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for reliability coordinator in Alberta is $78,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reliability coordinator?

To thrive as a Reliability Coordinator, you need a strong background in power systems operations, electrical engineering concepts, and regulatory compliance, often supported by a relevant degree or industry certifications such as NERC certification. Familiarity with energy management systems (EMS), SCADA systems, and outage coordination software is typically required. Strong analytical thinking, effective communication, and the ability to make quick, accurate decisions under pressure are valuable soft skills. These competencies are essential for ensuring system reliability, managing emergencies, and facilitating safe, stable grid operations.

What are the typical daily challenges faced by reliability coordinators?

Reliability Coordinators often manage real-time operations and must quickly respond to unexpected events such as equipment failures, weather disruptions, or sudden shifts in energy demand. They work closely with grid operators, utility companies, and regional partners to coordinate responses and ensure compliance with regulatory standards. Balancing multiple system priorities and making time-sensitive decisions are common aspects of this role. This dynamic and collaborative environment requires staying alert, adaptable, and detail-oriented to maintain the reliability and security of the electrical grid.

What is a reliability coordinator?

A Reliability Coordinator is responsible for overseeing the reliability of a power grid within a designated region. They monitor real-time system operations, assess potential risks, and coordinate responses to maintain grid stability. Their role involves working with transmission operators, balancing authorities, and other stakeholders to prevent outages and ensure compliance with regulatory standards. Additionally, they analyze system conditions, implement corrective actions, and contribute to long-term grid planning to enhance reliability.

What are the most commonly searched types of Reliability jobs in Alberta? The most popular types of Reliability jobs in Alberta are:
What are popular job titles related to Reliability Coordinator jobs in Alberta? For Reliability Coordinator jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Reliability Coordinator jobs in Alberta look for? The top searched job categories for Reliability Coordinator jobs in Alberta are:
Reliability Coordinator jobs near you
Infographic showing various Reliability Coordinator job openings in Alberta as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $78,259 per year, or $37.6 per hour.

PMO Operations Reliability SLA Lead

360training

Calgary, AB • On-site

Full-time

Medical, Dental, PTO

Re-posted yesterday

Job description

360training
At 360training, we’re more than an online training provider—we’re on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries, we deliver regulatory-approved training and certifications that power careers and businesses.
Our culture is grounded in two values: Deliver Results and Do the Right Thing. We operate as a collaborative, performance-driven organization where data plays a critical role in shaping strategy and outcomes. If you’re excited to turn analytics into impact and influence meaningful decisions, 360training is the place for you.
PMO Operations Reliability SLA Lead
The PMO Operations Reliability SLA Lead role leads and rolls out the PMO SLA governance model for service catalog, service tiers, response / resolution expectations, escalation paths, ownership model, reporting cadence, and internal / external provider obligations— along with overall operational delivery visibility for leadership.
The primary focus is establishing, managing, and reporting the SLA process across internal teams and, where needed, external vendors or commercial providers — ensuring service expectations, support obligations, response times, escalation paths, and reporting are clearly defined and visible.
This is a governance and coordination role, not a hands-on technical operations role.
  • The role leads to what service level the business needs and how it should be governed.
  • DevOps / Technology defines how that service level is technically measured, monitored, operated, and achieved.
Success depends on SLA and service-management expertise, portfolio and operational coordination, vendor management, stakeholder leadership, and enough technical literacy to partner credibly with DevOps / Technology.
Key Responsibilities
SLA Governance amp; Service-Level Management (Primary Focus)
  • Establish and rollout the SLA governance process across internal teams and external / commercial providers.
  • Define business-facing SLA expectations with stakeholders — service priorities, support needs, escalation requirements, and acceptable service levels.
  • Partner with DevOps / Technology to translate business SLA expectations into technical SLOs, SLIs, monitoring, and operational reporting — without owning the final technical definitions.
  • Ensure SLA commitments, support models, escalation paths, and reporting expectations are documented and visible to leadership.
  • Track SLA performance, incident trends, production-support health, and operational risk using data and reporting provided by Technology Ops.
Operational Delivery Visibility amp; Portfolio Governance
  • Maintain portfolio-level visibility into service catalog, service tiers, production support, and reliability.
  • Track operational initiatives that consume the SLA Governance Model.
  • Ensure major work is represented on the portfolio sheet rather than running invisibly.
  • Maintain intake hygiene: separate bugs / issues from feature requests and ensure feature requests do not bypass intake through BAU or support channels.
  • Coordinate operational project plans, risks, dependencies, and escalations.
  • Capacity amp; Tradeoff Planning
  • Help leadership understand operational tradeoffs between BAU, security, architecture, reliability, and project delivery.
Reporting amp; Leadership Visibility
  • Report SLA, incident, reliability, and operational trends (provided by Technology Ops) in a clear, leadership-ready form.
  • Maintain a single, trusted view of operational delivery health that leadership can rely on for decisions.
  • Use AI to support reporting where helpful — e.g., synthesizing operational and SLA data, summarizing trends, and surfacing emerging risk — with human oversight and clear guardrails.
Stakeholder Leadership amp; Communication
  • Act as the bridge between business stakeholders and DevOps / Technology — translating business needs into governed service levels, and technical reporting back into business insight.
  • Build shared ownership of service levels across teams and influence outcomes without direct authority over technical execution.
  • Communicate clearly and credibly to leadership, and coordinate escalations calmly when operational risk rises.
  • Accountable for ensuring that all discussions result in clear decisions, defined ownership, actionable next steps, agreed scope boundaries, documented trade-offs, and transparent follow-through.
  • Demonstrates the ability to communicate with clarity, professionalism, and appropriate candor; facilitate alignment across diverse stakeholders; and accurately represent differing viewpoints while maintaining objectivity and organizational priorities.
Qualifications
  • Education amp; Certifications
  • Bachelor’s degree in Business, Information Technology, Operations, or a related field; equivalent practical experience considered.
  • PMP / PgMP and/or service-management certification (e.g., ITIL) preferred.
  • Agile certification a plus; cloud or security familiarity helpful but not required.
Experience
  • 5–8+ years in PMO, program/portfolio management, IT service management, or operational governance, including experience leading cross-team governance processes.
  • Demonstrated experience establishing and managing SLA / service-level governance across internal teams and external / commercial vendors.
  • Track record of operational delivery visibility — portfolio/intake governance, capacity coordination, and leadership reporting.
  • Experience partnering with DevOps / SRE / Technology teams and translating business needs into technical requirements (without owning technical execution).
  • Vendor and commercial-provider management experience, including SLA negotiation and oversight.
  • Exposure to reliability, production support, security, and architecture concepts sufficient to govern and report on them credibly; M amp;A / vendor-transition experience a plus.
Skills
  • SLA amp; service-level governance: designing and running SLA processes, support models, escalation paths, and reporting.
  • Portfolio amp; intake governance: BAU visibility, intake hygiene, and separating defects from feature demand.
  • Vendor / SLA management: defining, negotiating, and overseeing service commitments with commercial providers.
  • Reporting amp; analytics: Power BI / Excel for operational and SLA reporting and leadership dashboards.
  • Tooling: Atlassian suite — Jira / Jira Service Management for SLAs and operational tracking, Confluence for governance documentation.
  • Technical literacy: working understanding of SLOs/SLIs, monitoring, incident and escalation concepts — enough to partner with DevOps / Technology, not to execute.
  • AI fluency: practical use of AI for operational reporting and trend synthesis, applied with sound judgment and guardrails.
Soft Skills
  • Strong facilitation and bridge-building between business and technical teams.
  • Outstanding communicator, written and verbal, across technical and business audiences.
  • Ability to influence and drive alignment without direct authority over technical execution.
  • Calm, organized coordination of risks, dependencies, and escalations.
  • Strong analytical and prioritization skills, with attention to detail and a governance mindset.
  • High adaptability and comfort operating in a fast-changing, increasingly commercial technology environment.

We Offer Great Benefits:

  • Competitive salary and annual bonus
  • Paid Time off and company recognized holidays
  • Health amp; Medical Supplemental coverage
  • Dental Coverage
  • Emergency Travel Coverage
  • Mental Health amp; Virtual Care
  • Life amp; Accidental Coverage
Why This Role Matters
As 360training scales and shifts toward more commercial and vendor-provided solutions, this role is the governance anchor that keeps operations visible and accountable. By owning the SLA process, surfacing BAU and operational work in the portfolio, protecting capacity, and giving leadership a single trusted view of operational health, the Operations / Reliability / SLA Lead ensures the business defines and governs the service levels it needs — while DevOps / Technology is left clear to deliver them.

Apply