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Relay Operator Jobs in Maryland (NOW HIRING)

SMECO

ENGINEER SYSTEM PROTECTION

Hughesville, MD · On-site

... of operating a robust electric system with innovation and technology. SMECO is prepared to recruit ... Develops procedures and assists with the testing and commissioning of protective relay systems and ...

Chick-Fil-A

Drive-Thru Team Member

Rockville, MD · On-site

$18/hr

In addition to working directly for our Operator, team members gain life experience that goes far ... Relay order total to guest * Receive payment * Give guest clear direction to the next stop of their ...

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Relay Operator information

See Maryland salary details

$10

$19

$28

How much do relay operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for relay operator in Maryland is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.44 per hour, depending on experience, location, and employer.

What is a relay operator?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the main responsibilities of a relay operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.

What are the key skills and qualifications needed to thrive in the relay operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

What are the most commonly searched types of Relay Operator jobs in Maryland?

The most popular types of Relay Operator jobs in Maryland are:

What are popular job titles related to Relay Operator jobs in Maryland?

For Relay Operator jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Relay Operator jobs in Maryland look for?

The top searched job categories for Relay Operator jobs in Maryland are:

What cities in Maryland are hiring for Relay Operator jobs?

Cities in Maryland with the most Relay Operator job openings:

Relay Operator jobs near you
Infographic showing various Relay Operator job openings in Maryland as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,508 per year, or $19.5 per hour.

Project Engineer IV - Substation

Booth and Associates

Owings Mills, MD

$93K - $119K/yr

Full-time

Re-posted 29 days ago

Job description

Description

Lead small team of engineers and CAD designers (appx 5 team members) in General/Physical Layout as well as Protection & Control packages of substation design projects. Candidate will be the sealing engineer for the majority of work produced by the team and will also act to manage customer relations and well as business development with select clients. This position reports to the Divisional Manager.


Requirements

  • Supervise and schedule work of engineers, designers, CAD operators on candidate's assigned team.
  • Capability to be Customer's Point of Contact to manage existing projects and customer satisfaction, as well as future business and upcoming project plans.
  • Proficient in multiple areas of substation engineering such as physical layout design, protection/control design, relay settings programming, field support, substation commissioning, relay testing.
  • Support and contribute to a company-wide safety culture by following established safety standards, policies, and best practices, helping to ensure a safe environment for employees, clients, and the public. 
  • Performs and directs project design. This includes tasks such as performing engineering calculations; using computer design software and referencing appropriate engineering procedures and design manuals.
  • Performs and/or directs the preparation of complex project documents including specifications and bid documents.
  • Performs and directs complex drawing reviews such as checking and marking up full plan sets to ensure the plans are a clear, concise, and thorough graphical representation of the intent of the design.
  • Supervises work and assists in training of division Project Engineers I and II.
  • Performs basic functions of Microsoft Excel, Word, PowerPoint, and Outlook.
  • Must interface well with employees at all levels.
  • Performs other related duties incidental to the work described herein.
  • The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications: B.S. degree in Electrical Engineering required. Eight plus years of applicable experience required. Licensed Professional Engineer.


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