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Relationship Jobs in Ohio (NOW HIRING)

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Overview Develops and maintains positive relationships for our top tier clients through effective collaboration with internal Paychex Operational departments and any vendors that supply our clients ...

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Overview Develops and maintains positive relationships for our top tier clients through effective collaboration with internal Paychex Operational departments and any vendors that supply our clients ...

Worldpay

Relationship Manager

Cincinnati, OH · On-site

$70K - $104K/yr

We're looking for a Relationship Manager to join our ever evolving Global Payments team and help shape the future of global commerce. What you'll own * Manage senior stakeholders for your accounts to ...

Worldpay

Relationship Manager

Cincinnati, OH · On-site

$99K - $148K/yr

We're looking for a Relationship Manager to join our ever evolving Global Payments team and help shape the future of global commerce. What you'll own * Manage senior stakeholders for your accounts to ...

Worldpay

Relationship Manager

Cincinnati, OH · On-site

$70K - $104K/yr

We're looking for a Relationship Manager to join our ever evolving Global Payments team and help shape the future of global commerce. What you'll own * Manage senior stakeholders for your accounts to ...

Greenville Federal

Relationship Banker

Greenville, OH

$17 - $22.25/hr

The Relationship Banker is responsible for assisting new and existing Greenville Federal customers with opening new products, servicing accounts, and supporting daily branch operations. A key focus ...

Worldpay

Relationship Manager

Cincinnati, OH · On-site

$99K - $148K/yr

We're looking for a Relationship Manager to join our ever evolving Global Payments team and help shape the future of global commerce. What you'll own * Manage senior stakeholders for your accounts to ...

Worldpay, LLC

Relationship Manager

Cincinnati, OH · On-site

$80 - $100/hr

We're looking for a Relationship Manager to join our ever evolving Global Payments team and help shape the future of global commerce. What you'll own * Manage senior stakeholders for your accounts to ...

BofA Securities

Relationship Banker

Canton, OH · On-site

$17.25 - $22.75/hr

Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to ...

New

Bank of America

Relationship Banker

Canton, OH · On-site

$17.25 - $22.75/hr

Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to ...

BofA Securities

Relationship Banker

Mansfield, OH · On-site

$17.50 - $23/hr

Builds relationships with clients to meet financial needs * Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable ...

Bank of America

Relationship Banker

Mansfield, OH · On-site

$17.50 - $23/hr

Builds relationships with clients to meet financial needs * Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable ...

Fnbcorp

Relationship Banker

Youngstown, OH · On-site

$17.50 - $22.75/hr

Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is expected to develop proficiency of basic consumer banking transactions, account ...

Fnbcorp

Relationship Banker

Brookfield, OH · On-site

$17.50 - $23/hr

Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is expected to develop proficiency of basic consumer banking transactions, account ...

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Showing results 21-40

All JobsRelationship JobsRelationship Jobs in Ohio

Relationship information

See Ohio salary details

$26.6K

$76.7K

$133.6K

How much do relationship jobs pay per year?

As of Sep 7, 2026, the average yearly pay for relationship in Ohio is $76,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,300.00 per year, depending on experience, location, and employer.

What is a relationship manager?

Relationship managers are professionals who work to build and maintain strong relationships between a company and its clients or customers. They act as the main point of contact, addressing client needs, resolving issues, and ensuring customer satisfaction. Relationship managers often work in industries like banking, finance, and sales, where ongoing client engagement is crucial for business success. Their role may also involve identifying new business opportunities and collaborating with other departments to deliver tailored solutions.

What skills and qualifications are needed to thrive as a relationship manager?

To thrive as a Relationship Manager, you need strong interpersonal skills, business acumen, and a relevant degree in fields like business or finance. Familiarity with customer relationship management (CRM) software, financial products, and industry certifications such as Certified Financial Planner (CFP) can be highly advantageous. Exceptional communication, problem-solving, and negotiation skills help build trust and foster long-term client relationships. These competencies are essential for maintaining client satisfaction, driving business growth, and ensuring effective client portfolio management.

What are common challenges faced by relationship managers when balancing client expectations and organizational goals?

Relationship Managers often need to navigate the delicate balance between meeting clients’ needs and aligning with the company’s objectives. This can involve managing demanding client requests, ensuring high satisfaction, and maintaining compliance with company policies. Effective communication and proactive problem-solving are key to resolving conflicts and building long-term trust. Many Relationship Managers also collaborate closely with internal teams, like product specialists and compliance officers, to deliver tailored solutions while upholding organizational standards.

What is the difference between Relationship vs Customer Service Representative?

AspectRelationshipCustomer Service Representative
Required CredentialsOften a background in communication, psychology, or business; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentClient-facing, often in consulting, finance, or sales settingsCall centers, retail, or support desks
Employer & Industry UsageUsed across industries focusing on client retention and long-term engagementCommon in retail, telecom, and service industries for handling inquiries
Comparison IntentFocuses on building ongoing relationships and trustFocuses on resolving immediate customer issues

While both roles involve interaction with clients or customers, Relationship professionals focus on fostering long-term engagement and trust, often requiring specialized skills and industry experience. Customer Service Representatives primarily handle immediate inquiries and problem resolution, emphasizing quick and effective support. Understanding these differences helps clarify career paths and employer expectations in client-focused industries.

What are the most commonly searched types of Relationship jobs in Ohio?

The most popular types of Relationship jobs in Ohio are:

Relationship jobs near you
Infographic showing various Relationship job openings in Ohio as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 52% Physical, 2% Hybrid, and 46% Remote job distribution, with an average salary of $76,726 per year, or $36.9 per hour.

Relationship Manager

Paychex

Cincinnati, OH • On-site

$59K - $93K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

237th of 500 rated business services

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
Develops and maintains positive relationships for our top tier clients through effective collaboration with internal Paychex Operational departments and any vendors that supply our clients with services Acts as the key advocate and fosters efficiencies and revenue growth within the client relationship. Advocates for the client deliverables and drives the business results and Paychex strategy for their clients. Facilitates the management and strategic service of their assigned accounts.
Responsibilities
  • Builds strong client relationships. Must be adaptable, strong time management and prioritization skills to provide customized quality service in an effort to retain and grow clients' utilization of Paychex services.
  • Provides high level customer service support to top tier clients to streamline client contact points, providing professional and personalized customer service. Anticipates clients' needs and recommends new products, service enhancements and efficiencies to clients.
  • Responds to client communication (phone, emails) in a timely, professional manner to resolve escalated issues, including payroll and ancillary product matters, "how-to" product inquiries, training needs and system issues.
  • Responsible for client retention and building relationships through presentations and communications with key client personnel. Acquires a thorough understanding of clients' businesses, objectives, and strategic business plans.
  • Conducts client visits for current clients, both for clients experiencing difficulties or upon client request, to maintain and/or strengthen client relationships.
  • Serves as coordination and communication channel lead for internal Paychex departments. Acts as liaison to resolve client issues regarding payroll and ancillary products to ensure client satisfaction and profitability requirements.
  • Identifies and analyzes major trends or issues and assumes responsibility for resolution or escalation to management to ensure ongoing client satisfaction and revenue retention.
  • Analyzes data to identify present and future performance gaps and trends; translates gaps and organizational needs into an action plan. Identifies needs that can be met through Paychex offerings and those that require alternative approaches or process improvements.
  • Plans, coordinates and implements client activities and strategic programs for Paychex. Partners with sales, training departments, internal departments and operations to ensure client satisfaction and education on our products.
  • Provides clients and management team with regular reporting, communication and status updates to ensure client satisfaction. Positions the appropriate management and executive Paychex staff with key stakeholders at the assigned clients business
  • Maintains knowledge of industries, relevant systems and Paychex product offerings, as well as changes in federal, state, and local wage tax law and policies to ensure Paychex products meet the needs of the client.

Qualifications
  • Bachelor's Degree - Preferred
  • 2 years of experience in Account Management.
  • 5 years of experience in Account management, Sales, or high-level customer service, with mid-market clients.
  • 1 year of experience in Leadership Role (Formal or Informal).
  • Communication - Preferred
  • Management - Preferred
  • Customer Service - Preferred
  • Relationship Management - Preferred
  • Presentations - Preferred
  • Business Strategies - Preferred
  • Account Management - Preferred
  • Customer Advocacy - Preferred
  • Process Improvement - Preferred
  • Customer Relationship Management - Preferred
  • Revenue Growth - Preferred
  • Business Results - Preferred
  • Paychex - Preferred
  • Sales Training - Preferred
  • Communication Channels - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $59,626.41 - $93,698.64 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Paychex logo

    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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