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Relationship Management Jobs in Virginia (NOW HIRING)

Hilton Worldwide Holdings, Inc.

Manager, CRM

Mclean, VA · On-site

$90K - $120K/yr

As a CRM manager, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits.

Seneca Holdings

CRM Manager

Falls Church, VA · On-site

Great Hill Solutions, LLC is seeking a CRM Manager to support a Department of Defense (DoD) Combat Support Agency as part of a strategic Contract Resource Management (CRM) remediation and sustainment ...

New

LSU AgCenter

CRM Administrator

Alexandria, VA

CRM Administrator Position Type:Professional / Unclassified Department:LSUA SE - Department of Enrollment Management (Shelly Kieffer Gill (00003518)) Work Location:LSU - Alexandria Pay Grade:

Mondo

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

Arka Infotech Inc

Siebel CRM Tester

Alexandria, VA

Siebel CRM Tester 12-24 months (plus extensions) Alexandria, VA 08/03/2015 US CITIZENS ONLY MUST HAVE ACTIVE GOVERNMENT CLEARANCE I need a strong Siebel CRM tester with proven experience testing ...

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

CRM Program Specialist The Opportunity: Drive the adoption of the company's opportunity pipeline and customer relationship management (CRM) system. Promote CRM best practices through effective use of ...

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

Share CRM Program Specialist The Opportunity: Drive the adoption of the company's opportunity pipeline and customer relationship management (CRM) system. Promote CRM best practices through effective ...

Booz Allen Hamilton

CRM Program Specialist

Mclean, VA

$86K - $198K/yr

CRM Program Specialist The Opportunity: Drivethe adoption ofthe company's opportunitypipeline andcustomer relationship management(CRM)system. PromoteCRM best practicesthrough effective use of ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · On-site

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · Hybrid

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

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All JobsRelationship Management JobsRelationship Management Jobs in Virginia

Relationship Management information

See Virginia salary details

$27.8K

$80K

$139.3K

How much do relationship management jobs pay per year?

As of Aug 14, 2026, the average yearly pay for relationship management in Virginia is $80,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $104,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, sales or business development experience, and typically a degree in business, finance, or a related field. Familiarity with CRM software, financial products, and customer analytics tools is often required. Outstanding communication, problem-solving abilities, and emotional intelligence set top performers apart. These skills and qualifications are crucial for building trust, maintaining client satisfaction, and driving business growth.

What qualifications do I need to be a relationship management?

To work in relationship management, candidates typically need a bachelor's degree in business, marketing, communications, or a related field. Strong interpersonal, communication, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as Certified Relationship Manager (CRM) can enhance prospects, and familiarity with CRM software is often required.

What are some common challenges faced in a relationship management role, and how can they be addressed?

Relationship Managers often encounter challenges such as managing diverse client expectations, handling difficult conversations, and maintaining long-term engagement. Successful professionals stay proactive by regularly communicating with clients, understanding their evolving needs, and offering tailored solutions. Building strong internal collaboration with sales, product, and support teams also helps address complex client issues more efficiently. Adapting to industry changes and continuous professional development can further enhance your ability to overcome these challenges.

What does a relationship management get paid?

The salary for a relationship management role typically ranges from $50,000 to $100,000 annually, depending on experience, industry, and location. Senior or specialized positions can earn higher, often exceeding $120,000, especially with additional certifications or skills in client relations and communication tools.

What is the difference between Relationship Management vs Customer Service Representative?

AspectRelationship ManagementCustomer Service Representative
Required CredentialsBachelor's degree, certifications in sales or client managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Employer & Industry UsageBanking, finance, corporate sectorsRetail, telecommunications, hospitality
Search & Comparison IntentBuilding long-term client relationships, strategic growthHandling customer inquiries, issue resolution

Relationship Management focuses on developing long-term client relationships and strategic account growth, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, working in more transactional environments. While both roles involve client interaction, their goals, skills, and work settings differ significantly.

What is relationship management?

Relationship management refers to the process of building, maintaining, and enhancing relationships with clients, customers, partners, or stakeholders to foster loyalty and long-term engagement. Professionals in this field work to understand client needs, resolve concerns, and provide personalized service to ensure satisfaction. Key responsibilities often include communication, problem-solving, and strategic planning to strengthen business ties and grow opportunities. Effective relationship management can lead to increased customer retention and business growth.

What work does a relationship management do?

A relationship management professional is responsible for maintaining and strengthening relationships with clients, partners, or stakeholders to ensure customer satisfaction and loyalty. They often handle communication, resolve issues, and identify opportunities for business growth, using skills like communication, negotiation, and CRM tools. The role typically requires strong interpersonal skills and an understanding of the industry or market they serve.

What cities in Virginia are hiring for Relationship Management jobs?

Cities in Virginia with the most Relationship Management job openings:

Relationship Management jobs near you
Infographic showing various Relationship Management job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $80,013 per year, or $38.5 per hour.

Manager, CRM

Hilton Worldwide Holdings, Inc.

Mclean, VA • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 25 days ago

Hilton rating

6.3

Company rating: 6.3 out of 10

Based on 758 frontline employees who took The Breakroom Quiz

56th of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
This role is based at our corporate office in McLean, VA
This is your chance to be part of Marketing team that attracts customers to Hilton through storytelling, top-rated rewards, and unique customer experiences and partnerships. As a CRM manager, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the CRM team reporting to the Senior Manager of CRM, you will work on projects includinggrowing priority customer segments, shaping brand and commercial strategy customer strategy, and informing how customers respond to Hilton marketing.
What you'll do during a typical day:
  • Extract customer data from relational databases using SQL script to deliver insights to regional counterparts.
  • Determine effectiveness of CRM marketing campaigns, isolating which customers are engaging and which customers are not to deliver recommendations for how to improve the campaign.
  • Support the Sr. Manager of CRM in developing global customer strategy, shaping priority customer groups, and driving greater customer personalization in marketing.

How you'll collaborate with others:
  • Engage with team members on the Honors team, brand team, MarTech team, and commercial team to gather feedback on their customer priorities and go-to market recommendations.
  • Influence Honors and customer strategy leaders about how to apply customer strategy and highlight emerging trends.

Projects you'll take ownership of:
  • Support customer reporting needs monthly to deliver performance updates.
  • CRM projects focused on shaping customer data architecture and channel analytics.
  • CRM projects focused on additional data analysis to drive customer strategy recommendations.
What It Takes to Make the Stay
You have these minimum qualifications:
  • Five (5) years of professional work experience
  • Four (4) years of experience analyzing customer data and extracting meaningful insights.
  • Experience crafting and delivering senior executive level briefings.
  • Excel (can perform complex functions) expertise.
  • Experience with relational databases and SQL programming.
  • This is a hybrid role based in McLean, VA.

It would be useful if you have:
  • Six (6) years of professional experience.
  • One (1) year of experience in CRM-related roles.
  • Demonstrated curiosity in data analyses.

How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $90,000 - $120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

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