ZipRecruiter

Log In

1

Relationship Management Jobs in Ohio (NOW HIRING)

Lufthansa Group

$69.66 - $92.88/hr

Du hast Lust, die CRM-gestützten Kundenprozesse bei Albatros, dem Belegschaftsmakler der Lufthansa Group, aktiv mitzugestalten? Dann werde CRM Manager: in-Schwerpunkt Prozessautomatisierung-und ...

Purple Drive

SAP CRM Consultant

Dublin, OH

$60.75 - $82.75/hr

SAP CRM Functional Consultant * 10+ years of hands-on experience in SAP CRM functional consulting , including implementation, enhancement, and production support projects. * Strong expertise in SAP ...

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Facilitates the management and strategic service of their assigned accounts. Responsibilities * Builds strong client relationships. Must be adaptable, strong time management and prioritization skills ...

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Facilitates the management and strategic service of their assigned accounts. Responsibilities * Builds strong client relationships. Must be adaptable, strong time management and prioritization skills ...

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Facilitates the management and strategic service of their assigned accounts. Responsibilities * Builds strong client relationships. Must be adaptable, strong time management and prioritization skills ...

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Facilitates the management and strategic service of their assigned accounts. Responsibilities * Builds strong client relationships. Must be adaptable, strong time management and prioritization skills ...

Paychex

Relationship Manager

Cincinnati, OH · On-site

$59K - $93K/yr

Facilitates the management and strategic service of their assigned accounts. Responsibilities * Builds strong client relationships. Must be adaptable, strong time management and prioritization skills ...

previous pagenext page

Showing results 21-40

All JobsRelationship Management JobsRelationship Management Jobs in Ohio

Relationship Management information

See Ohio salary details

$26.6K

$76.7K

$133.6K

How much do relationship management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for relationship management in Ohio is $76,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,300.00 per year, depending on experience, location, and employer.

What is relationship management?

Relationship management refers to the process of building, maintaining, and enhancing relationships with clients, customers, partners, or stakeholders to foster loyalty and long-term engagement. Professionals in this field work to understand client needs, resolve concerns, and provide personalized service to ensure satisfaction. Key responsibilities often include communication, problem-solving, and strategic planning to strengthen business ties and grow opportunities. Effective relationship management can lead to increased customer retention and business growth.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, sales or business development experience, and typically a degree in business, finance, or a related field. Familiarity with CRM software, financial products, and customer analytics tools is often required. Outstanding communication, problem-solving abilities, and emotional intelligence set top performers apart. These skills and qualifications are crucial for building trust, maintaining client satisfaction, and driving business growth.

What are some common challenges faced in a relationship management role, and how can they be addressed?

Relationship Managers often encounter challenges such as managing diverse client expectations, handling difficult conversations, and maintaining long-term engagement. Successful professionals stay proactive by regularly communicating with clients, understanding their evolving needs, and offering tailored solutions. Building strong internal collaboration with sales, product, and support teams also helps address complex client issues more efficiently. Adapting to industry changes and continuous professional development can further enhance your ability to overcome these challenges.

What is the difference between Relationship Management vs Customer Service Representative?

AspectRelationship ManagementCustomer Service Representative
Required CredentialsBachelor's degree, certifications in sales or client managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Employer & Industry UsageBanking, finance, corporate sectorsRetail, telecommunications, hospitality
Search & Comparison IntentBuilding long-term client relationships, strategic growthHandling customer inquiries, issue resolution

Relationship Management focuses on developing long-term client relationships and strategic account growth, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, working in more transactional environments. While both roles involve client interaction, their goals, skills, and work settings differ significantly.

Is relationship management a stressful job?

Relationship management can be stressful due to the need to handle client expectations, resolve conflicts, and maintain strong communication. The role often requires emotional resilience, multitasking, and problem-solving skills, which can contribute to work-related stress, especially in high-pressure environments or with demanding clients.

What are relationship management jobs?

Relationship management jobs involve maintaining and strengthening relationships with clients, customers, or partners to ensure satisfaction and loyalty. These roles often require strong communication, interpersonal skills, and knowledge of customer relationship management (CRM) tools. Common positions include account managers, client relationship managers, and customer success managers.

What does a relationship management work?

Relationship management involves maintaining and strengthening relationships with clients, partners, or stakeholders to ensure satisfaction and loyalty. Professionals in this role often use communication, problem-solving, and CRM tools to address client needs and support business growth.

What qualifications do I need to be a relationship management?

To work in relationship management, candidates typically need a bachelor's degree in business, marketing, communications, or a related field. Strong interpersonal, communication, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as Certified Relationship Manager (CRM) can enhance prospects, and familiarity with CRM software is often required.

What are the most commonly searched types of Relationship Management jobs in Ohio?

The most popular types of Relationship Management jobs in Ohio are:

Relationship Management jobs near you
Infographic showing various Relationship Management job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $76,726 per year, or $36.9 per hour.

CRM and Marketing Revenue Manager

GBS Corp

North Canton, OH • On-site

Full-time

Posted 19 days ago

Job description

Job Title: 
CRM and Marketing Revenue Manager
FLSA Status (Exempt or Non-Exempt): 
Exempt
Division & Department: 
Corporate Marketing
Reports To: 
CMO, GBS Corp
Position Summary

The CRM and Marketing Revenue Manager is responsible for the strategic administration, optimization, governance, and performance of the company’s CRM platform to support sales, marketing, and customer lifecycle effectiveness. This role will serve as the primary owner of CRM functionality, process improvements, workflow automation, reporting, and data integrity. The CRM and Marketing Revenue Manager partners closely with Sales leadership, Marketing, and Executive Leadership to improve CRM adoption, enhance business visibility through reporting and dashboards, and ensure CRM tools effectively support company growth objectives.
This role also evaluates campaign execution and marketing automation through analytics, reporting, and market intelligence using the CRM and related tools to improve conversion performance and support the company’s growth objectives.
Duties/Responsibilities CRM:
  • Serve as primary administrator and strategic owner of CRM, including managing user permissions, profiles, and access governance
  • Maintain CRM architecture, object structure, field governance, and lifecycle workflows
  • Evaluate and implement CRM enhancements, automations, and best practices
  • Coordinate CRM upgrades, integrations, and system changes
  • Identify inefficiencies in sales, lead management, and customer workflows
  • Design and improve automated workflows to reduce manual activity
  • Optimize lead routing, handoff, pipeline visibility, and lifecycle tracking
  • Build and maintain dashboards for leadership visibility
  • Maintain data quality, completeness, consistency, and accuracy
  • Train users on CRM best practices and system enhancements as made
  • Develop SOPs and process documentation, and maintain documentation with process changes and system enhancements
  • Support onboarding of new CRM users via a 90-day onboarding program
Duties/Responsibilities Marketing Revenue:
  • Serve as a strategic liaison between Sales, Business Development and Marketing to ensure alignment around organizational priorities, target markets, products and services, campaign messaging and emerging market trends.
  • Assist with developing targeted campaign strategies, messaging and content designed to generate qualified leads, strengthen brand awareness and support revenue growth objectives.
  • Assist with ongoing market, industry, competitor and customer research to identify trends, opportunities and areas for growth that align with GBS products, services and strategic initiatives.
  • Assist with improving landing pages, forms, calls-to-action, conversion paths, offers and customer journeys to enhance user engagement, lead quality and overall conversion performance.
  • Build, optimize and manage marketing automation workflows and nurture programs within HubSpot, including lead nurturing, email drip campaigns, event and tradeshow follow-up, lead routing, re-engagement campaigns and cross-sell/up-sell initiatives.
  • Evaluate campaign and workflow effectiveness on an ongoing basis and make strategic recommendations to improve engagement, lead generation, pipeline development and overall marketing performance.
  • Develop, maintain, and analyze dashboards and reporting tools to provide visibility into marketing performance, campaign success, pipeline progression, lead generation trends, and sales impact.
  • Manage reporting related to campaign performance, including ROI, Customer Acquisition Cost (CAC), funnel conversion rates, MQL-to-SQL progression, speed-to-opportunity and overall channel effectiveness.
  • Leverage CRM, analytics, automation, and AI-driven tools to improve marketing efficiency, audience segmentation, reporting accuracy, and campaign execution.
Required Skills and Abilities
  • 3 years in CRM Operations is a must (5–7+ years is preferred)
  • Sales Operations and Marketing experience is ideal
  • Strong analytical and reporting/dashboard creation skills are required
  • Excellent communication and collaboration skills partnering cross-functionally with sales and marketing teams are a must
  • 5+ years of experience in B2B marketing, demand generation, marketing operations or digital marketing is preferred
  • Strong HubSpot administration experience preferred
  • Experience with workflow automation and CRM optimization is a plus
  • Strong Excel/data analysis skills are needed
  • Strong writing and editing skills, with the ability to communicate complex ideas clearly and effectively is a plus
Education and Experience:
  • Bachelor's degree is required (degree in Marketing, Business, Communications or a related field is highly desired)
  • HubSpot certifications are preferred
  • Experience with AI-enabled marketing technologies and automation tools would be ideal
  • Experience supporting sales enablement and revenue operations initiatives is a plus
  • Experience with/knowledge of Sales methodology systems/lifecycle sales enhancement training programs is a plus
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times

GBS Corp is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. GBS Corp is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.

Apply