ZipRecruiter

Log In

1

Relationship Management Jobs in California (NOW HIRING)

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site

$110K - $120K/yr

FabFitFun is seeking a CRM Manager to join our Marketing team! FabFitFun is more than a subscription box, it's a membership business built around discovery, shopping, and engagement, and CRM sits at ...

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site +1

FabFitFun is seeking a CRM Manager to join our Marketing team! FabFitFun is more than a subscription box, it's a membership business built around discovery, shopping, and engagement, and CRM sits at ...

Havas

CRM Director

San Francisco, CA

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Havas

CRM Director

San Francisco, CA · On-site

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...

Havas

CRM Director

San Francisco, CA

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Anaheim Ducks

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

Compunnel

CRM Lead

San Ramon, CA · On-site

The CRM Technical Lead will be responsible for overseeing the design, implementation, and maintenance of the company's Customer Relationship Management (CRM) system, specifically with customer ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

Job Title: CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job ...

Scanhealthplan

CRM Developer

Long Beach, CA · On-site

The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and enhancement of scalable, secure, and high-performance solutions within Health Plan payer ...

24 Seven Talent

CRM Analyst

Los Angeles, CA · On-site

Premium Entertainment Studio is seeking a detail-oriented and analytical CRM Analyst to support subscriber growth, engagement, and retention through data-driven lifecycle marketing. This role will ...

JF Retail Services

CRM Specialist

El Segundo, CA

$80K - $90K/yr

As the CRM Specialist, you will play a key role in driving lifecycle marketing performance across Email, SMS, and Mobile App. You'll partner closely with the broader CRM team to plan, execute, and ...

24 Seven Talent

CRM Analyst

Los Angeles, CA · On-site

Premium Entertainment Studio is seeking a detail-oriented and analytical CRM Analyst to support subscriber growth, engagement, and retention through data-driven lifecycle marketing. This role will ...

next page

Showing results 1-20

All JobsRelationship Management JobsRelationship Management Jobs in California

Relationship Management information

See California salary details

$27.6K

$79.6K

$138.7K

How much do relationship management jobs pay per year?

As of Aug 22, 2026, the average yearly pay for relationship management in California is $79,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What is relationship management?

Relationship management refers to the process of building, maintaining, and enhancing relationships with clients, customers, partners, or stakeholders to foster loyalty and long-term engagement. Professionals in this field work to understand client needs, resolve concerns, and provide personalized service to ensure satisfaction. Key responsibilities often include communication, problem-solving, and strategic planning to strengthen business ties and grow opportunities. Effective relationship management can lead to increased customer retention and business growth.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, sales or business development experience, and typically a degree in business, finance, or a related field. Familiarity with CRM software, financial products, and customer analytics tools is often required. Outstanding communication, problem-solving abilities, and emotional intelligence set top performers apart. These skills and qualifications are crucial for building trust, maintaining client satisfaction, and driving business growth.

What are some common challenges faced in a relationship management role, and how can they be addressed?

Relationship Managers often encounter challenges such as managing diverse client expectations, handling difficult conversations, and maintaining long-term engagement. Successful professionals stay proactive by regularly communicating with clients, understanding their evolving needs, and offering tailored solutions. Building strong internal collaboration with sales, product, and support teams also helps address complex client issues more efficiently. Adapting to industry changes and continuous professional development can further enhance your ability to overcome these challenges.

What is the difference between Relationship Management vs Customer Service Representative?

AspectRelationship ManagementCustomer Service Representative
Required CredentialsBachelor's degree, certifications in sales or client managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Employer & Industry UsageBanking, finance, corporate sectorsRetail, telecommunications, hospitality
Search & Comparison IntentBuilding long-term client relationships, strategic growthHandling customer inquiries, issue resolution

Relationship Management focuses on developing long-term client relationships and strategic account growth, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, working in more transactional environments. While both roles involve client interaction, their goals, skills, and work settings differ significantly.

Is relationship management a stressful job?

Relationship management can be stressful due to the need to handle client expectations, resolve conflicts, and maintain strong communication. The role often requires emotional resilience, multitasking, and problem-solving skills, which can contribute to work-related stress, especially in high-pressure environments or with demanding clients.

What are relationship management jobs?

Relationship management jobs involve maintaining and strengthening relationships with clients, customers, or partners to ensure satisfaction and loyalty. These roles often require strong communication, interpersonal skills, and knowledge of customer relationship management (CRM) tools. Common positions include account managers, client relationship managers, and customer success managers.

What does a relationship management work?

Relationship management involves maintaining and strengthening relationships with clients, partners, or stakeholders to ensure satisfaction and loyalty. Professionals in this role often use communication, problem-solving, and CRM tools to address client needs and support business growth.

What qualifications do I need to be a relationship management?

To work in relationship management, candidates typically need a bachelor's degree in business, marketing, communications, or a related field. Strong interpersonal, communication, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as Certified Relationship Manager (CRM) can enhance prospects, and familiarity with CRM software is often required.

What are the most commonly searched types of Relationship Management jobs in California?

The most popular types of Relationship Management jobs in California are:

What cities in California are hiring for Relationship Management jobs?

Cities in California with the most Relationship Management job openings:

Relationship Management jobs near you
Infographic showing various Relationship Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $79,648 per year, or $38.3 per hour.

Director, Relationship Management

Ascent Developer Solutions

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

About Ascent
Ascent Developer Solutions is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development, Ascent is uniquely positioned to create custom, innovative lending solutions for a variety of real estate development business strategies.
The Role
The Director, Relationship Management, ("DRM"), leads Ascent Developer Solutions' Relationship Management function and is responsible for the overall performance, strategy, and execution of said function and team throughout the loan lifecycle. This role provides leadership to the Relationship Management team while serving as the division's subject matter expert on the types of transactions that Ascent funds including: bridge, renovation and construction loans across multiple asset classes and business lines. The Director is recognized as a trusted leader who builds organizational capability in a high growth, fast paced environment.
The DRM is expected to possess expert-level mastery of all Relationship Manager responsibilities and provide strategic oversight of the team and their responsibilities including loan assessment and structuring, analyzation of Borrower approval documentation, pipeline management, inter-departmental collaboration, among other items. Working closely with Loan Officers, Credit, Underwriting, Construction Risk, Operations, Valuations, Servicing, Legal, and Executive Leadership, this role ensures consistent execution, exceptional borrower service and scalable operational excellence.
Essential Duties & Responsibilities
Department Leadership
  • Lead, mentor, develop, and evaluate a high-performing team of Relationship Managers while fostering a culture of accountability, collaboration, sound judgment, and continuous improvement.
  • Establish departmental goals, KPIs, service standards, and best practices that drive Borrower satisfaction, loan execution and operational efficiency.
  • Recruit, onboard, train, and develop Relationship Management talent, ensuring each team member builds the technical expertise required to assess Borrowers, structure loans across multiple asset classes and business lines and communicate effectively with sophisticated Borrowers.
  • Allocate resources, balance workloads, and oversee team performance to ensure consistent execution across the Borrower portfolio and loan pipeline. Use analytical reporting and analysis to inform decisions regarding staffing, workload allocation and workflow improvements. Standardize Borrower approval, onboarding, transaction review and pipeline management workflows across the Relationship Management function.
  • Establish clear ownership, escalation paths, and communication standards for transaction, Borrower, and portfolio issues requiring cross-functional resolution.
  • Identify process, automation, and technology enhancements that improve speed, accuracy, visibility, and scalability while reducing errors and rework.
  • Develop and maintain department-wide policies, procedures, controls, and training standards that promote consistent execution and compliance with company requirements.
  • Act as the executive representative and change agent for the Relationship Management function to influence initiatives that improve Borrower experience, operational performance and loan execution.

Relationship Management Oversight
Serve as the functional leader of the Relationship Management team and ensure Relationship Managers consistently:
  • Serve as the primary relationship owner and cultivator for an assigned portfolio of existing Borrowers, building trusted long-term partnerships that drive exceptional client satisfaction, repeat business, and increased wallet share across Ascent's lending platform.
  • Analyze and structure Multi-Family, Single Family, Homebuilder, Build-to-Rent and Manufactured Housing bridge, renovation and construction loan opportunities by reviewing project budgets and proformas and creating DSCR and other models as necessary. Determine pricing and run profitability and revenue models. Assess overall project feasibility while proactively identifying and communicating mitigants for credit, construction, and execution risks. Write conditions and covenants as part of overall loan structures.
  • As part of reviewing loan opportunities, evaluate Borrower financial statements, organizational structures, capital stacks, equity partners, track record, SREOs, and overall operational capability of the Borrower to determine Borrower qualifications, financial strength and ability to successfully execute the proposed project.
  • Conduct an initial review of appraisal reports to evaluate collateral value, identify valuation concerns or inconsistencies, and confirm the appraisal supports the proposed loan structure.
  • Collaborate with Loan Officers to prepare and present loan opportunities to internal and external approval authorities
  • Lead first time Borrower approval processes by managing Borrower expectations, coordinating with internal teams, and ensuring a seamless operational execution from receipt of initial Borrower needs lists through closing. Review, prepare and package borrower approval documentation, prior to sending to Lending Team and Credit for review and approval.
  • Have a strong command and comprehensive understanding of the loan pipeline and collaborate with other departments to identify and resolve issues to improve loan execution and speed to closing.
  • Manage loan portfolio for assigned Borrowers by monitoring covenant compliance and partnering with internal departments to develop solutions for issues related to exposure limits, interest reserves, post-closing conditions, annual renewals, and servicing activities. Clearly communicate outcomes, expectations, and next steps to Borrowers while ensuring timely issue resolution and ongoing portfolio performance.
  • Perform other duties as assigned by Sales and/or Credit leadership.

Your Skills and Experience
  • 10+ years of experience in commercial real estate lending including: SFR, multi-residential and homebuilder / bridge, renovation and construction loans.
  • 5+ years of leadership experience managing client-facing lending, relationship management, or operations teams.
  • Strong understanding of construction lending, bridge lending, underwriting, loan structuring, closing, servicing, and portfolio management.
  • Proven ability to lead cross-functional teams while influencing outcomes across Sales, Credit, Operations, Construction, and Executive Leadership.
  • Experience managing and scaling efficient operational workflows, service-level agreements, KPIs, and continuous process improvement initiatives in a fast paced, high growth and deadline-oriented environment
  • Demonstrated ability to develop high-performing teams through coaching, mentoring, goal setting, performance management and individual development plans
  • Strong analytical skills with experience using reporting and metrics to drive business decisions.
  • Excellent communication, executive presence, and relationship-building skills with the ability to manage sophisticated Borrowers and internal stakeholders.
  • Flexible, agile and resourceful, ability to create the new & different and manage change effectively.
  • Proficiency in Microsoft Excel, MS Office, CRM platforms, and other business applications.
  • Bachelor's degree preferred or equivalent professional experience.
  • California Real Estate License (or ability to obtain) preferred.

The Pay: Salary for this role is $210,000-225,000 annually plus eligibility for a 25% bonus, DOE
The Work Environment: This role works on-site from Ascent's Encino office, Monday - Thursday (Fridays are work-from-home).
Our Benefits
We offer a comprehensive benefits package designed to support your health, well-being, and work-life balance. Our benefits include five health plans, two dental plans, health savings and flexible spending accounts, vision coverage, a 401(k) plan, and other optional benefits from which to choose.
Our Pledge
We pledge to be fair and considerate in hiring and promoting individuals, ensuring everyone can contribute their fullest potential regardless of background, identity, or personal circumstances. By promoting equal opportunity, we not only enhance our workplace but also contribute to a more just and equitable society. At Ascent, we stand united in building a community where everyone is empowered to succeed. Thank you for joining us on our journey towards a more inclusive future.

Apply