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Relationship Development Manager Jobs in Rhode Island

Vatn Systems

Business Development Manager

Bristol, RI · On-site

The Business Development Manager (BDM) is responsible for identifying new business opportunities ... Client Acquisition & Relationship Management: * Organize and conduct a deliberate prospecting ...

Textron

Manager, Talent Development

Providence, RI · On-site

Establish and maintain strong relationships with business unit Talent Management and Talent Development teams to promote collaboration, best practice sharing, and alignment across the enterprise

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Relationship Development Manager information

What does a Relationship Development Manager do?

A Relationship Development Manager is responsible for building and maintaining strong relationships with clients, partners, or stakeholders to drive business growth and customer satisfaction. They identify new business opportunities, develop strategies to enhance client engagement, and ensure that clients’ needs are met effectively. This role often involves regular communication, negotiation, and collaboration with internal teams to deliver solutions that align with clients' goals. Overall, Relationship Development Managers play a key role in fostering long-term partnerships that benefit both the organization and its clients.

What are the key skills and qualifications needed to thrive as a Relationship Development Manager, and why are they important?

To thrive as a Relationship Development Manager, you need a strong background in sales or business development, excellent communication skills, and often a bachelor’s degree in business or a related field. Familiarity with CRM software, data analysis tools, and sales tracking systems is typically important for managing client pipelines and reporting. Exceptional interpersonal skills, emotional intelligence, and strategic thinking help build trust and long-term partnerships with clients. These skills ensure that client relationships are nurtured and expanded, driving sustained business growth and customer retention.

How does a Relationship Development Manager typically collaborate with other departments to achieve business goals?

A Relationship Development Manager frequently works cross-functionally, partnering with sales, marketing, and customer success teams to align strategies and share client insights. This collaboration ensures that client needs are addressed holistically and that opportunities for upselling or cross-selling are maximized. Regular meetings and joint planning sessions are common, allowing the Relationship Development Manager to communicate feedback from clients and help shape service offerings. These interactions foster a team-oriented environment and drive overall business growth.

What is the difference between Relationship Development Manager vs Business Development Representative?

AspectRelationship Development ManagerBusiness Development Representative
Primary FocusBuilding and maintaining long-term client relationshipsGenerating new leads and sales opportunities
Required SkillsCommunication, relationship management, strategic planningProspecting, cold calling, sales pitching
Work EnvironmentAccount management, client meetings, ongoing supportOutbound calls, lead qualification, sales presentations
Industry UsageCustomer-centric industries like finance, tech, consultingSales-driven industries like software, manufacturing, services

The Relationship Development Manager focuses on nurturing existing client relationships and fostering long-term partnerships, while the Business Development Representative primarily seeks new clients and sales opportunities. Both roles require strong communication skills, but their core objectives differ—relationship managers prioritize retention, whereas business reps focus on acquisition.

What cities in Rhode Island are hiring for Relationship Development Manager jobs?

Cities in Rhode Island with the most Relationship Development Manager job openings:

Relationship Development Manager jobs near you

Relationship Development Associate

Granite Telecommunications

Lincoln, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Granite Telecommunications rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies

Job description

Summary of Position:
The Relationship Development Associate (RDA) is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
  • Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
  • Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
  • Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
  • Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
  • Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
  • Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
  • Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.

Qualifications:
  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  • 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
  • Proven ability to build and maintain executive-level relationships.
  • Strong organizational skills and ability to manage a high volume of accounts.
  • Exceptional communication and interpersonal skills.
  • Ability to understand client business challenges and position solutions effectively.
  • Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
  • Flexibility for occasional travel to meet with clients, if necessary, though travel is not a primary aspect of this role.

Benefits:
  • Competitive base salary with uncapped commission structure and quarterly bonus.
  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Ongoing professional development and training opportunities.
  • Annual President's Club Trip
  • Collaborative and innovative work environment.
  • Opportunity for career advancement within a rapidly growing company.

If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
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