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Relations Manager Jobs in Madison, WI (NOW HIRING)

Wisconsin

Employer Relations Coordinator

Madison, WI · On-site

$55K - $70K/yr

In addition, the Employer Relations Coordinator will strengthen employer engagement operations through accurate data tracking, management, and analysis of employer engagements and outcomes. This role ...

Hiebing

Media Relations Account Supervisor

Madison, WI · On-site

The ideal candidate brings 8+ years of full-time PR experience and is equally comfortable setting media strategy, pitching top-tier outlets, managing announcements and triaging issues, and rolling up ...

Hiebing

Media Relations Account Supervisor

Madison, WI · On-site

The ideal candidate brings 8+ years of full-time PR experience and is equally comfortable setting media strategy, pitching top-tier outlets, managing announcements and triaging issues, and rolling up ...

Hiebing

Media Relations Account Supervisor

Madison, WI · On-site

$75 - $95/hr

TheAccount Supervisor - Media Relations Lead inPR, Social & ContentDepartmentis a senior,reporter ... Comfort managing complex, high-visibility brands where accuracy,consistencyand reputation matter.

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All JobsRelations JobsRelations Manager JobsRelations Manager Jobs in Madison, WI

Relations Manager information

See Madison, WI salary details

$28.2K

$81.3K

$141.6K

How much do relations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for relations manager in Madison, WI is $81,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $106,300.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What are popular job titles related to Relations Manager jobs in Madison, WI?

For Relations Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Relations Manager jobs in Madison, WI look for?

The top searched job categories for Relations Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Relations Manager jobs?

Cities near Madison, WI with the most Relations Manager job openings:

Relations Manager jobs near you
Infographic showing various Relations Manager job openings in Madison, WI as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 2% Temporary, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $81,333 per year, or $39.1 per hour.

Human Resources & Labor Relations Manager

Madison, WI • On-site

SSM Health

6.8

Company rating: 6.8 out of 10

Based on 551 frontline employees who took The Breakroom Quiz

500th of 894 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about SSM Healthexternal

Full-time

Posted 8 days ago

Job description

It's more than a career, it's a calling.
WI-SSM Health St. Mary's Hospital - Madison
Worker Type:
Regular
Job Highlights:
Are you an experienced Labor Relations leader who thrives in a union environment? As the Human Resources & Labor Relations Manager, you'll play a key role in leading labor relations strategy, supporting collective bargaining efforts, and partnering with leaders to navigate complex employee and union-related matters. This highly visible position serves as a trusted advisor on contract interpretation, grievance management, negotiations, and employee relations while helping drive a positive and productive workplace culture.
We're seeking a candidate with hands-on experience in union negotiations, strong labor relations expertise, and the ability to influence outcomes through effective collaboration and strategic leadership. This is an exciting opportunity to make a meaningful contribution within a mission-driven healthcare organization while shaping labor and employee relations strategy.
This is an onsite role based at SSM Health St. Mary's Hospital in Madison, WI.
Job Summary:
Manages the operational activities of one or more Human Resources functional areas.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
  • Assists with the design, planning and implementation of human resources programs and policies to achieve the strategic business plans.
  • Provides assistance, advice and guidance to employees; provides or coordinates provision of a range of work-related dispute resolution services as required, to include mediation, conciliation, negotiation, and/or formal arbitration. Ensures compliance with legal and regulatory requirements.
  • Assists with the development and implementation of Human Resources initiatives.
  • Assists with the development and implementation of activities needed to automate and streamline processes to ensure operational excellence, high reliability and continuous improvement.
  • Provides individual and group advice, guidance, professional support to Human Resources staff and others with respect to interpretation and application of employee relations and associated policies, practices, and procedures. Handles complex,high-profile operational issues.
  • Interprets and provides advice and guidance regarding the terms of the collective bargaining agreements to ensure systemwide administrative compliance.
  • Directs and leads labor negotiators during the collective bargaining process; develops and implements collective bargaining parameters, guidelines, and procedures on behalf of the organization.
  • Researches, identifies, and interprets current and emerging employee and labor relations issues, trends, and opportunities.
  • Performs other duties as assigned.

EDUCATION
  • Bachelor's degree

EXPERIENCE
  • 5 years' experience

PHYSICAL REQUIREMENTS
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
  • None

Department:
8711010033 Human Resources-WI
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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