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Relations Manager Jobs in Hamilton, ON (NOW HIRING)

Head of Government Relations Work Location: Ottawa, Ontario Department: Corporate / Government ... Manage relationships and engagement strategies involving PMO and central agencies , with an ...

Job Title Franchise Relations Partner About This Role: WorkplaceArrangements: This role ... Bachelor's degree in Business Administration, Retail Management, Operations Management, or a ...

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Relations Manager information

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, often exceeding $100,000 annually. Compensation may also include bonuses and benefits based on performance and company size.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What job categories do people searching Relations Manager jobs in Hamilton, ON look for?

The top searched job categories for Relations Manager jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Relations Manager jobs?

Cities near Hamilton, ON with the most Relations Manager job openings:

Infographic showing various Relations Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Community Relations Director - Lease Ups

Amica Senior Lifestyles

Oakville, ON

CA$56K - CA$74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Job Description

COMMUNITY RELATIONS DIRECTOR - LEASE UPS

Amica Bronte Village

Full-Time

Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.Expected Salary Range: $56,000 - $74,000Variable Pay Potential: This role festures a structured activity based highly competitive pre-open incentive plan tied to key sales and outreach activities. This plan is designed to reward proactive efforts in building brand awareness, engaging the community, and advancing pre-leasing metrics that directly impact successful opening.Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, and employee wellness programs.Vacation: Generous annual vacation entitlement, aligned with company policy .Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

A day in the life of a Community Relations Director:

The Community Relations Director is responsible for all sales, marketing and promotional activities related to the awareness and lease of suites within the Community.  In this role you will have the drive and motivation to exceed monthly occupancy and revenue targets.

As the Community Relations Director you will have a passion for connecting with people, selling a great product and networking within your community to build your business. You will be responsible for communicating the variety of amenities we have to offer our potential residents, showing them everything there is to love about Amica and putting their mind at ease so they can move in tomorrow! You will be responsible for tours, administration, production of sales reports and prospect management in a timely and efficient manner while ensuring prompt communication with the management team.  You will connect with potential prospects while maintaining and updating a fully completed database.  Remaining connected with all leads and monitoring the community waitlist will be imperative.

You will work with the General Manager and corporate marketing team to develop and implement marketing and sales plans. As the Community Relations Director you will research, plan, budget and coordinate on-site and off-site marketing events to attract prospects and build relationships that lead to new leases.  You will complete post- activity synopsis and reports to display return on investment.

 

How do I qualify?

You must have: 

  • Graduate of a post-secondary sales and marketing program or related programs

  • Experience in developing and implementing sales and/or marketing plans, public and community relations campaigns and special events

  • Excellent interpersonal skills with proven relationship selling skills

  • Superior oral, written and listening communication skills

  • Experience in developing and managing budgets.

  • And independent, capable leader who excels in a team environment

  • A valid driver's license

What we are looking for: 

  • Knowledge of and experience in the seniors' market, public health sector and private health sector

  • Experience in event planning

  • Strong computer skills including experience with a customer management database

  • Strong planning, organizational and management skills

  • Self-directed, motivated and resourceful, always performing in a highly professional manner

  • Demonstrated ability to organize workload and set priorities accordingly

  • Ability to work flexible hours (evenings and weekends are required)

 

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

#Leaders-Hiring-Amica

Employment Type: OTHER