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Relations Manager Jobs in Flint, MI (NOW HIRING)

MyMichigan Health

Exercise Physiologist

Saginaw, MI · On-site

OTHER DUTIES AND RESPONSIBILITIES Regular communication/reporting with the CR/PR medical director(s), CR/PR health system manager, the CR/PR Shared Governance Work Groups, and any designated CR/PR ...

Pita Way

Human Resources Generalist

Clarkston, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

White Lake, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

White Lake, MI

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

Waterford, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

Clarkston, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

Fenton, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

Fenton, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

Waterford, MI · On-site

Employee Relations & Manager Support * Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. * Respond to employee ...

Pita Way

Human Resources Generalist

White Lake, MI · On-site

Employee Relations & Manager Support Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. Respond to employee ...

Pita Way

Human Resources Generalist

Clarkston, MI · On-site

Employee Relations & Manager Support Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. Respond to employee ...

Pita Way

Human Resources Generalist

Waterford, MI

Employee Relations & Manager Support Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns. Respond to employee ...

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Showing results 1-20

All JobsRelations JobsRelations Manager JobsRelations Manager Jobs in Flint, MI

Relations Manager information

See Flint, MI salary details

$27.2K

$78.5K

$136.7K

How much do relations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for relations manager in Flint, MI is $78,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $102,600.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What job categories do people searching Relations Manager jobs in Flint, MI look for?

The top searched job categories for Relations Manager jobs in Flint, MI are:

What cities near Flint, MI are hiring for Relations Manager jobs?

Cities near Flint, MI with the most Relations Manager job openings:

Relations Manager jobs near you

PBM Partnerships & Payer Relations Manager

Insight

Flint, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Serve as the main liaison for PBM partners, contractors, TPAs, and vendors, managing onboarding, communication, and operational performance.

  • Build new relationships with self-funded employers, brokers, and benefits consultants, and support the execution of employer agreements.

  • Drive expansion into new PBM networks, payer groups, and employer health plans, and troubleshoot operational issues to ensure contractual and workflow accuracy.

Insight Enterprises rating

8.3

Company rating: 8.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

45th of 226 rated it services

Job description

Insight Health System is a physician-led organization focused on advancing excellence in healthcare and community well-being. Our expertise is in transforming distressed hospitals into stable, patient-centric care that is second to none. With a track record for innovation in healthcare, research and development, Insight Health System provides the communities we serve with world-class healthcare services at the forefront of medical technology. Our network currently includes a portfolio of entities encompassing six acute care hospitals (three of which are nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, Insight Health System hospitals provide nearly 100,000 patient days annually.
Position Overview
We are seeking a proactive, relationship-driven PBM Partnerships & Payer Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers (PBMs), third-party administrators (TPAs), brokers, and self-funded employer groups. This role is responsible for building new partnerships, strengthening existing relationships, supporting contract execution, ensuring operational accuracy, and driving network growth across all payer and PBM channels. The ideal candidate excels at communication, problem-solving, and business development within the pharmacy or healthcare benefits ecosystem.
Benefits:
  • Comprehensive health, dental, and vision insurance
  • Paid time off: vacation, holidays, and sick leave
  • 401(k) with employer match (immediate vesting; eligibility begins after 3 months)
  • Employer - paid short - and long - term disability, basic life insurance
  • Voluntary coverages: accident, critical illness, hospital indemnity, AD&D, etc.

Key Responsibilities:
PBM Partnership Management
  • Serve as the main liaison for all PBM partners, contractors, TPAs, and associated vendors.
  • Manage onboarding, implementations, and ongoing communication to ensure alignment and strong operational performance.
  • Oversee contract execution, version control, and escalation resolution with external partners.
  • Proactively step in to assist with prior authorizations or operational duties as needed to ensure exceptional service continuity.
  • Maintain a clear understanding of PBM reimbursement strategies, plan designs, MAC pricing, and specialty pharmacy dynamics.
  • Step in to assist with PAs or operations during high-volume periods or staffing gaps.

Self-Funded Employer Network Development
  • Build new relationships with self-funded employers, brokers, benefits consultants, and employer coalitions.
  • Identify opportunities for employers to utilize the pharmacy as a preferred or direct-to-employer solution (specialty savings, infusion savings, carve-outs).
  • Present pharmacy value propositions, cost-savings models, and service offerings to employer groups.
  • Support the execution of direct-to-employer agreements and develop customized employer workflows.

Payer & Network Growth
  • Drive expansion into new PBM networks, payer groups, and employer health plans.
  • Research and pursue opportunities to improve reimbursement rates or negotiate favorable contract terms.
  • Track market trends, competitive pricing, and plan changes influencing pharmacy performance.
  • Strengthen ties with existing PBM and payer partners to secure long-term relationships.

Operational & Contract Coordination
  • Troubleshoot operational issues, adjudication errors, reimbursement discrepancies, and network constraints.
  • Collaborate with internal teams (legal, finance, operations, pharmacy) to ensure contractual accuracy and workflow alignment.
  • Maintain oversight of contract renewals, amendments, compliance obligations, and key dates.
  • Support renegotiation efforts by preparing comparisons, contract reviews, and partner summaries.

Performance Monitoring & Reporting
  • Track reimbursement patterns, adjudication behaviors, specialty margins, and PBM performance metrics.
  • Generate internal reporting to evaluate partnership effectiveness and financial outcomes.
  • Identify opportunities to optimize pricing strategies, improve patient access, and enhance profitability.

Relationship Building & Strategic Development
  • Cultivate strong, trust-based relationships with PBM executives, employer decision-makers, consultants, and industry partners.
  • Represent the organization at meetings, conferences, and strategic discussions.
  • Identify emerging opportunities for collaboration, market expansion, or product/service enhancement.

Required Qualifications
  • Bachelor's degree in Business, Healthcare Administration, Pharmacy, or a related field.
  • Experience working with PBMs, payers, networks, benefits administrators, or pharmacy operations.
  • Strong communication, negotiation, and relationship-management skills.
  • Ability to manage contracts, escalations, timelines, and multi-stakeholder relationships.
  • Strong analytical thinking, problem-solving skills, and organizational abilities.

Preferred Qualifications
  • Prior experience working directly with PBMs, TPAs, or self-funded employer groups.
  • Experience in specialty pharmacy, infusion services, or pharmacy network contracting.
  • Working knowledge of claim adjudication, reimbursement structures, MAC lists, spread pricing, and DIR fee models.
  • Experience building direct-to-employer pharmacy programs or benefit carve-out models.
  • Familiarity with value-based pharmacy programs, outcomes reporting, and data-driven performance metrics.
  • Strong understanding of healthcare contracting, payer policies, and benefits administration.
  • Ability to interpret contract terms, fee schedules, and reimbursement methodologies.
  • Experience presenting pharmacy solutions or savings programs to employers, payers, or consultants.
  • Existing relationships with PBMs, benefit brokers, employer groups, or industry partners is a major plus.

Insight is an equal opportunity employer and values workplace diversity!

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