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Relations Manager Jobs in Chicago, IL (NOW HIRING)

Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You ...

This position is responsible for direct oversight of provider relations representatives working in a call-center environment. Handles hiring, coaching, and overall management of a team of 10-12 ...

This position is responsible for direct oversight of provider relations representatives working in a call-center environment. Handles hiring, coaching, and overall management of a team of 10-12 ...

This position is responsible for direct oversight of provider relations representatives working in a call-center environment. Handles hiring, coaching, and overall management of a team of 10-12 ...

As a Carrier Relations Manager, you are responsible for executing and upholding commitments made by our RXO carrier partners. You will assist in having conversations with our carrier partners once ...

Senior Analyst Relations Manager ThoughtSpot Chicago, Illinois, United States About this position Senior Analyst Relations Manager About ThoughtSpot ThoughtSpot is the leader in Agentic Analytics ...

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Relations Manager information

See Chicago, IL salary details

$28.8K

$83.1K

$144.7K

How much do relations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for relations manager in Chicago, IL is $83,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $108,700.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What are the most commonly searched types of Relations jobs in Chicago, IL?

The most popular types of Relations jobs in Chicago, IL are:

What job categories do people searching Relations Manager jobs in Chicago, IL look for?

The top searched job categories for Relations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Relations Manager jobs?

Cities near Chicago, IL with the most Relations Manager job openings:

Infographic showing various Relations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $83,138 per year, or $40 per hour.

Media Relations Manager (Hybrid)

American Medical Association

Chicago, IL • On-site

Full-time

Re-posted 15 days ago


Job description

Media Relations Manager (Hybrid)
Chicago, IL
The Journal of the American Medical Association (JAMA), published continuously since 1883, is an international peer-reviewed general medical journal. JAMA is a member of the JAMA Network family of journals, which includes 11 specialty journals and JAMA Network Open. The JAMA Network provides access to the research, reviews, and opinions shaping the future of medicine.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Media Relations Manager (Hybrid) on our Scientific Publication team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This role is responsible for advancing the visibility and understanding of JAMA Network research through day-to-day execution of proactive media relations and communications activities. The role focuses on identifying newsworthy research, pitching across beats, and maintaining trusted relationships with journalists covering medicine, science, health policy, and public health. The role ensures accurate, impactful coverage of peer-reviewed science while supporting the organization's global communication goals.
This role requires in-depth conceptual and practical knowledge in their job discipline and basic knowledge of related job disciplines. This role solves complex problems and works with independence, receiving minimal guidance. This role may drive defined workstreams within a broader project or may have accountability for ongoing activities or objectives. Typically acts as a resource for colleagues with less experience.
RESPONSIBILITIES:
Media Relations and Operation
  • Identifies and pitches JAMA Network research, editorials, and editorial initiatives to local, national, and global journalists aligned with outlet medium, reporter beat/topic, and reporter geographic location.
  • Serves as the primary contact for media inquiries, coordinating interviews, responding to requests for information, and ensuring timely follow-up.
  • Manages operational aspects of embargoed content for the JAMA Network's journals, including maintaining and auditing embargoed access lists, reviewing and approving access requests, enforcing embargo policies, and educating journalists on embargo expectations.
  • Monitors breaking news, policy developments, and emerging health topics to flag timely media opportunities and support rapid response efforts, escalating issues and opportunities to senior staff as appropriate.
  • Assists with management of all media relations systems, including but not limited to the JAMA Network Media Center, weekday emails about embargoed JAMA Network content, and tip sheets.

Communications Messaging and Amplification
  • Drafts and supports development of communications materials including press releases, talking points, FAQs, internal summaries, and key messages, working closely with senior staff to ensure accuracy and consistency.
  • Supports outreach to global audiences, adapting messaging for international press and connecting institutional partners with media outlets.
  • Pilots outreach methods that extend reach beyond traditional news media, including content creators, podcasts, and newsletters, with careful attention to credibility, audience fit, and risk.
  • Applies understanding of JAMA Network editorial and embargo policies to support issues management, sensitive topics, or crisis communications.
  • Contributes to messaging used across earned and owned communications channels, including newsletters, stakeholder presentations, and internal communications.
  • Collaborates across teams (communications, editorial, marketing, and product) to align messaging, timing, and priorities.

Leverage Technologies to Drive Efficiencies
  • Collaborate with the Communications Analytics Manager to leverage media monitoring tools and AI enabled platforms to track coverage, surface trends, and support reporter targeting.
  • Applies analytics and insights, provided by Communications Analytics Manager, to inform pitching strategies, strengthen journalist targeting, and continuously improve communications effectiveness and efficiency.
  • Analyzes and reports results to senior staff, supporting continuous improvement and adaptation of communications approaches.
  • Supports adoption of new tools and workflows that improve speed and responsiveness in media relations and communications operations.

May include other responsibilities as assigned
REQUIREMENTS:
  1. Bachelor's degree required
  2. 5+ years of experience in journalism, media relations, corporate communications or similar field.
  3. Excellent written and verbal communication skills adaptable to diverse channels and audiences
  4. Organizational skills, ability to prioritize tasks, and ability to work both independently and collaboratively.
  5. Strong news judgment and ability to craft compelling stories from complex topics.
  6. Familiarity with using large language models (LLMs), prompt engineering, and/or AI-enabled tools
  7. Experience with media monitoring/analytics platforms (or, experience identifying trends within large data sets) preferred.
  8. Familiarity with medical content and/or scholarly publishing a plus.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847