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Relations Manager Jobs in Indiana (NOW HIRING)

Advise Management on matters related to Union-Management relationships/issues. Maintain records ... Background in labor relations strongly preferred. We are an Equal Opportunity Employer and do not ...

Manager, Alternative Investor Services Locations: Evansville, IN, Union, NJ New York City, NY, Office (hybrid) About the Role The Alternative Investor Services Team delivers comprehensive fund ...

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Relations Manager information

See Indiana salary details

$26.6K

$76.8K

$133.7K

How much do relations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for relations manager in Indiana is $76,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Relations Manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

What does a Relations Manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How does a Relations Manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.
What are the most commonly searched types of Relations jobs in Indiana? The most popular types of Relations jobs in Indiana are:
What cities in Indiana are hiring for Relations Manager jobs? Cities in Indiana with the most Relations Manager job openings:
Infographic showing various Relations Manager job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $76,796 per year, or $36.9 per hour.
Labor Relations Representative

Labor Relations Representative

Dana Incorporated

Fort Wayne, IN

Full-time

Posted 24 days ago


Dana Incorporated rating

5.8

Company rating: 5.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

399th of 430 rated machine equipment manufacturers


Job description

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Purpose

The HR Generalist is responsible for labor relations & HR activities in a manufacturing environment.  You will perform administrative functions as required to support salary & hourly employees.  You maintain personnel records & complete transactions.  You investigate & resolve issues.  You administer & provide guidance to Operations team on the provisions of the Global & Local Agreements.  You participate in strategic workforce planning, hiring events, onboarding & orientation. 

Job Duties and Responsibilities

Specific Duties Include, But Are Not Limited To:

•    Builds & maintains relationship with Staff & Operations Team, Union Leadership & hourly employees.
•    Administer provisions of Agreements & counsel Management in the interpretation of Agreements.
•    Administration of policies & work rules.
•    Advise Management on matters related to Union-Management relationships/issues.
•    Maintain records pertinent to labor relations & hourly personnel.
•    Preparation & participation in local negotiations.
•    Investigation of grievances & assist Management with resolution 
•    Conduct & advise Management on corrective discipline including coaching & progressive discipline.
•    Participate in on-boarding, orientation, transfer, exit, & assignment changes for both hourly & salary employees.
•    Respond to day-to-day employee inquiries & requests.
•    Generate HR analytical reports & metrics using HRIS system.
•    Conduct training on Labor/HR topics
•    Participate & support EEOC, NLRB, Metro, etc inquiries, investigations
•    Maintains compliance with federal & state regulations concerning employment.
•    Assist with workplace investigations & issue discipline when deemed necessary.
•    Assist with bargained positions job postings, job bidding process including candidates’ suitability for position.  Provides notification of successful bidder(s) to union, employees, & management.
•    Will be required to perform other duties as requested, directed, or assigned. 

Education/Requirements
•    Minimum of 1-3 yeas Labor experience in a manufacturing environment.
•    Education minimum of a 4-year degree (BA or BS) in applicable area or education & experience equivalent. 
•    Excellent written & oral communication skills.
•    Strong team building & people skills including the ability to resolve conflicting interests & obtain cooperation.
•    Strong interpersonal skills & ability to easily build credibility with internal customers & associates.
•    Organizational skills – ability to manage high workload of data & multitask proficiently.
•    Honest / Integrity; must be role model for others in organization. 
•    Proficiency in Windows environment, including Word, PowerPoint, Excel, Microsoft Outlook.  SAP or other HR systems experience a plus.  
•    ADP Payroll processing experience a plus.
•    Background in labor relations strongly preferred.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Unsolicited Resumes from Third-Party Recruiters

 Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.​


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