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Relations Associate Jobs in Kentucky (NOW HIRING)

Disabled American Veterans

Donor Advisor

Erlanger, KY · On-site

$18.27 - $28.44/hr

Department/Location: 690 - Donor Relations / National Headquarters Job Title: Donor Advisor Report to: Stewardship Supervisor Salary Grade: ý - Grade 9 ($18.27 - $28.44/hour) Type of Position: ý ...

Disabled American Veterans

Donor Advisor

Erlanger, KY · On-site

$18.27 - $28.44/hr

Department/Location: 690 - Donor Relations / National Headquarters Job Title: Donor Advisor Report to: Stewardship Supervisor Salary Grade: ý - Grade 9 ($18.27 - $28.44/hour) Type of Position: ý ...

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Relations Associate information

How does a relations associate typically collaborate with other departments within an organization?

Relations Associates often work closely with departments such as marketing, communications, and customer service to ensure consistent messaging and effective stakeholder engagement. They may coordinate campaigns, gather feedback, and help resolve issues by acting as a liaison between internal teams and external partners or clients. This role requires strong interpersonal and communication skills, as well as the ability to balance multiple priorities and build effective working relationships across the organization.

What is a relations associate?

Relations Associates are professionals responsible for managing and nurturing relationships between a company and its clients, partners, or stakeholders. Their work often involves facilitating communication, addressing concerns, and ensuring positive engagement to support business objectives. They may work in fields such as public relations, client relations, or investor relations, depending on the organization. Strong interpersonal skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive as a relations associate, and why are they important?

To thrive as a Relations Associate, you need strong communication, relationship-building, and organizational skills, often supported by a bachelor’s degree in public relations, communications, or a related field. Familiarity with CRM systems, social media management tools, and basic data analysis software is typically required. Exceptional interpersonal skills, problem-solving ability, and professionalism help you stand out when interacting with clients or stakeholders. These skills and qualities are essential for fostering positive relationships, managing stakeholder expectations, and supporting organizational reputation and goals.

What is the difference between Relations Associate vs Public Relations Coordinator?

AspectRelations AssociatePublic Relations Coordinator
Required CredentialsBachelor's degree in communications, marketing, or related fieldBachelor's degree in communications, public relations, or related field
Work EnvironmentCorporate, nonprofit, or agency settings focusing on stakeholder engagementPublic relations firms, corporate communications, media interactions
Employer & Industry UsageUsed across various industries for managing relationships with clients and partnersPrimarily in media, corporate, and nonprofit sectors for managing public image

Relations Associates and Public Relations Coordinators share similar educational backgrounds and work environments, focusing on communication and relationship management. While Relations Associates often handle stakeholder and client relations within organizations, Public Relations Coordinators focus more on media relations and public image. Both roles are essential for maintaining positive organizational relationships, but their specific functions and target audiences differ slightly.

What are the most commonly searched types of Relations jobs in Kentucky? The most popular types of Relations jobs in Kentucky are:
What cities in Kentucky are hiring for Relations Associate jobs? Cities in Kentucky with the most Relations Associate job openings:
Relations Associate jobs near you

Member Relations Coordinator - Hybrid - Lexington, KY

AAA Club Alliance, Inc.

Lexington, KY • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

243rd of 301 rated insurance

Job description

AAA Club Alliance is seeking a full-time Member Relations Associate Coordinator to support our call center in Lexington, KY.
**This position is Hybrid. Tuesday, Wednesday & Thursday onsite in our Lexington, KY Hamburg office and Monday and Friday Work From Home after 90 days of training**
To the qualified candidate, we offer:
  • Hourly rate of $15.00/hour + eligibility for annual merit increase
  • Comprehensive benefit package
  • 2+ weeks of Paid Time Off during the first year
  • 401(k) plan with a company match of up to 7%
  • 8 paid holidays
  • Health & Life Insurance
  • All required computer equipment provided to you by AAA
  • Tuition Reimbursement and a complimentary AAA Premier Membership + more!

The primary duties of the Member Relations Coordinator are:
  • Acts as first contact and takes calls from Members and customers. Responds and resolves routine or less complex issues and feedback received about AAA products and services in a timely and thorough manner.
  • Escalates non-routine complaints and issues to the appropriate party.
  • Organizes/prioritizes daily workload to ensure adherence to AAA goals and objectives.
  • Determines appropriate compensation for routine case resolution.
  • Communicates with members through multiple channels, both verbal and written.
  • Engages with members to provide an exceptional customer service experience.
  • Utilizes emotional intelligence to recognize unique needs of each member and responds accordingly.
  • Effectively uses computer systems for tracking purposes, information gathering, documentation and resolution of cases.
  • Maintains performance standards as established by the business line.

Minimum Qualifications:
  • High School Diploma; Associates degree a plus.
  • 1+ years of Customer Service Experience.
  • Customer service skills including friendliness, empathy, and strong listening skills. Experience interacting with dissatisfied customers a plus.
  • Ability to prioritize work, and handle simultaneous assignments with success and accuracy. Ability to perform multiple tasks in fast paced environment.
  • Good problem solving and critical thinking skills.
  • Ability to work overtime as needed.

#LI-Hybrid
#LexingtonKy
#ShareTheLex
#LexKy
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer Service

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