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Rei Retail Jobs (NOW HIRING)

Security and Safety Specialist

Seattle, WA · On-site

$22.02 - $33.03/hr

... REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store. Among the ...

Department Manager

Westbrook, ME · On-site

$25.24 - $31.58/hr

You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate ...

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Rei Retail information

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How much do rei retail jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for rei retail in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are REI retail jobs?

REI retail jobs are positions at Recreational Equipment, Inc. (REI) stores, where employees assist customers with outdoor gear, apparel, and advice. These roles include sales specialists, cashiers, stockroom staff, and store management. Employees are expected to provide excellent customer service, share their knowledge about outdoor activities, and help maintain store operations. Working at REI often involves a passion for the outdoors and a commitment to the company's values of sustainability and community. Many staff members also get access to employee discounts and outdoor-related benefits.

What are the key skills and qualifications needed to thrive as an REI retail sales associate?

To thrive as an REI Retail Sales Associate, you need strong customer service skills, product knowledge (especially in outdoor gear), and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and REI’s membership programs is valuable. Excellent communication, teamwork, and a passion for the outdoors help you connect with customers and create a positive shopping experience. These skills ensure effective service, foster customer loyalty, and support REI’s mission-driven retail environment.

What are some common challenges faced by retail associates at REI, and how can they be addressed?

Retail associates at REI often encounter challenges such as managing high customer traffic during peak seasons, staying updated on a wide range of outdoor products, and balancing customer service with operational tasks like restocking. To address these, it's important to develop strong multitasking and communication skills, actively participate in training sessions, and collaborate closely with teammates. Embracing REI's cooperative culture and seeking support from experienced colleagues can also help new associates adapt and excel in the role.

What is the difference between Rei Retail vs Retail Associate?

AspectRei RetailRetail Associate
Required CredentialsHigh school diploma; retail experience; sometimes certifications in customer serviceHigh school diploma; entry-level; customer service skills
Work EnvironmentRetail stores, outdoor locations, sometimes specialized gearRetail stores, shopping malls, supermarkets
Employer & Industry UsageRei Retail is specific to REI stores, outdoor gear retailCommon across various retail sectors

Rei Retail roles focus on outdoor gear retail within REI stores, requiring specific knowledge of outdoor products and customer service. Retail Associates work across many retail environments with similar customer service skills but without the specialized outdoor product knowledge. The main difference lies in the industry focus and product expertise required.

What is the easiest Rei Retail job to get into?

Entry-level positions such as sales associate or cashier at Rei Retail are typically the easiest to obtain, as they often require minimal prior experience and focus on customer service skills. These roles usually involve on-the-job training and are suitable for applicants with basic communication abilities and a positive attitude.
More about Rei Retail jobs

What cities are hiring for Rei Retail jobs?

Cities with the most Rei Retail job openings:

What states have the most Rei Retail jobs?

States with the most job openings for Rei Retail jobs include:

Infographic showing various Rei Retail job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Security and Safety Specialist

REI

Seattle, WA • On-site

$22.02 - $33.03/hr

Other

Medical, Retirement

Posted 19 days ago


REI rating

7.6

Company rating: 7.6 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

62nd of 734 rated retailers


Job description

Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

Responsibilities and Qualifications

This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store. Among the activities the incumbent performs are: (i) assisting in conducting Asset Protection training of store management and staff; (ii) providing a visible presence and deterrent to protect both assets and employee's. (iii) in consultation with the Market Manager of Asset Protection department, making recommendations or taking action to address shrink and physical security. Models and acts in accordance with REI's guiding values and mission.

Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented)

· Demonstrated ability to proactively partner with key stakeholders at all levels

· Monitors, assesses and takes action to address physical security and safety of retail store(s) and events.

· Is engaging and has a positive attitude to all members and teams.

· Makes consistent patrols in and around retail store(s)/events, checking for unsafe conditions, hazards, security violations, and unauthorized persons.

· Observes, verbally deescalates and reports incidents or suspicious activity to Asset Protection team and store management. Prepares narratives, logs, and case reports as required.

· When requested, represents REI in court.

· May support other market stores with Asset Protection services.

· Adheres to REI's policies and procedures and ensures that such policies and procedures are implemented throughout the store.

· Assists management in the event of any emergencies.

· Protects evidence or scene of incident in the event of emergencies and provides direction or information to others.

· Participates in periodic training and subject matter updates for store team

· May create and/or execute the security strategy for special REI events.

· Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.

Closing

At REI, we believe the outdoors is for all . We are committed to becoming a fully inclusive, anti-racist, multicultural organization (https://www.rei.com/newsroom/article/rei-antiracist-multicultural-fully-inclusive-commitment) . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.

Pay Range

$22.02 - $33.03 per hour


What REI employees say

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About REI

Sourced by ZipRecruiter

REI, or Recreational Equipment, Inc. is a widely respected retail company based in Kent, WA, US. The company caters to the outdoor recreation industry, providing a complete range of high-quality, sustainable gear and sporting goods. Founded in 1938 by avid mountaineers, it was built on the passion for exploring the outdoors and offers products for camping, hiking, cycling, fitness, paddle sports, snow sports, and more. REI also conducts outdoor adventure trips and classes. Its mission is to inspire, educate, and outfit for a lifetime of outdoor adventure and stewardship. For decades, REI has stood by its core values of authenticity, quality, service, respect, integrity, and balance. Proudly, the company has made Fortune Magazine's list of "100 Best Companies to Work For" every year since the list's inception.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Kent, WA, US

Year founded

1938